I was notified by text and letter about appointment. I was seen at the appointed time and as always received excellent help and advise. My hearing aids were updated and the volume increased. I was als... See more
Location
Switch locationBoots Opticians, La Grange Arcade, WA10 1BD St Helen's, England, GB
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See what reviewers are saying
The appointment was, as ever, great. Sian is efficient, effective and knowledgeable. Not only does she give you confidence in the service with these traits, she also is personable and good humoured w... See more
The audiologist was great, she was very patient with my Mum, she made sure my Mum understood everything. She took time to explain the different kind of hearing aids, and which one she thought would... See more
Once again we received the absolute best service from Sian Wilkins at the St Helens store My dad was having trouble with his hearing aids and as he suffers with dementia it was causing him to be q... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, La Grange Arcade, WA10 1BD, St Helen's, England, United Kingdom
4.9
Excellent
96 reviews
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Took my wife for a hearing test due to…
Took my wife for a hearing test due to Ménière's disease and Roger was brillant ! Explained everything clearly and a very nice guy
January 11, 2025
Unprompted review
First class
First class. A thorough process completely in a thoughtful sensitive way.
December 5, 2024
Unprompted review
Good experience.
The ladies I met to test my ears etc were very polite and helpful and i appreciated it.
October 22, 2024
Explained everything thing about the…
Explained everything thing about the earring aids . Which didn’t make it complicated
October 15, 2024
Staff very helpful,no pressure,
October 2, 2024
A stress free experience
Appointments were on time.The audiologist was pleasant, polite and clearly explained procedures and hearing aid usage.
It was a stress free experience
August 13, 2024
Excellent customer care and after care support.
From the very first appointment the customer care was excellent. The emails that arrive have been full of helpful hints and tasks to support me in becoming more acquainted with first time hearing aids. The follow up appointments are so supportive .
August 20, 2024
Unprompted review
Sian Wilkins is my Audiologist
Sian Wilkins is my Audiologist, I can’t review her highly enough. She always makes me feel valued as a customer and deals professionally with my individual needs.
July 1, 2024
Unprompted review
Very professional service.
June 12, 2024
Unprompted review
Boots audiology service …
The audiologist at my local Boots (Sian) has put me completely at ease with getting to grips with my new hearing aids. It’s quite daunting initially as I knew nothing about the options available and she patiently talked me through the different brands and price ranges. The hearing aids are more expensive than I was expecting, but with a bit of patience and guidance from my Boots audiologist, I’m sure it will be money well spent.
May 16, 2024
Unprompted review
Sian was excellent in her work
Sian was excellent in her work. Highly professional and thoughtful.
Turned a potentially difficult conversation into a very pleasant one.
Highly recommended
May 1, 2024
Unprompted review
Super service.
Another fantastic appointment with Sian Wilkins. Such a great person and very helpful.
April 25, 2024
Unprompted review
Hearing made better
The whole process was punctual and Sian gave me all the information that I could possibly need.
April 25, 2024
Unprompted review
Very helpful staff
Very helpful staff sorted out my request straight away thanks for all your help
April 18, 2024
Unprompted review
Sian was very thorough and I was very…
Sian was very thorough and I was very pleased with my experience.
April 18, 2024
Unprompted review
Staff member was professional
Staff member was professional, knowledgeable and with a pleasant manner.
Whole experience was excellent - a first class service.
April 17, 2024
Unprompted review
my hearin test experience.
The service provided by the sales lady was excellent. She actually gave the impession that she really enjoyed her job and was extremely helpful.
March 29, 2024
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