I was notified by text and letter about appointment. I was seen at the appointed time and as always received excellent help and advise. My hearing aids were updated and the volume increased. I was als... See more
Location
Switch locationBoots Opticians, La Grange Arcade, WA10 1BD St Helen's, England, GB
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See what reviewers are saying
The appointment was, as ever, great. Sian is efficient, effective and knowledgeable. Not only does she give you confidence in the service with these traits, she also is personable and good humoured w... See more
The audiologist was great, she was very patient with my Mum, she made sure my Mum understood everything. She took time to explain the different kind of hearing aids, and which one she thought would... See more
Once again we received the absolute best service from Sian Wilkins at the St Helens store My dad was having trouble with his hearing aids and as he suffers with dementia it was causing him to be q... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, La Grange Arcade, WA10 1BD, St Helen's, England, United Kingdom
4.9
Excellent
96 reviews
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Excellent treatment at boots hearing…St Helens
Excellent treatment at boots hearing care St Helens, Sian really looked after me, had cause to return and ended up with a next day appointment, other friends have used this service and all very happy, if I could give more stars I would
April 2, 2024
Unprompted review
Hearing aid charger
I had a significant issue with my hearing aids charger and although away from home, called into St Helens Boots to see whether the audiologist could help. With no notice Sian Wilkins understood the problem and resolved it by replacing the charger. Outstanding customer service, thank you so much !!
March 19, 2024
Unprompted review
Initial hearing assessment with Roger…
Initial hearing assessment with Roger Hampton, I was obviously a bit nervous but he explained everything clearly and made me feel at ease. The same with the full hearing test with Sian Wilkins and the second and third appointment when she showed me how to fit the hearing aids and explained how to use them and look after them. Would recommend Boots Hearingcare at St Helens to anyone that has concerns about their hearing.
February 29, 2024
Unprompted review
Helpful and friendly staff 😀🥂
February 13, 2024
Unprompted review
Everything fine picking hearing aids up…
Everything fine picking hearing aids up next week
February 8, 2024
Fantastic servuce
I have very poor hearing and both my last audiologist and my new one Sian have gone to great lengths to help me. I’m getting to grips with my new hearing aid and The Roger. Very helpful. Thank you alk
December 12, 2023
Unprompted review
When I attended my appointment
When I attended my appointment, I was met by a man at reception who was very approachable by his demeanour (i suffer anxiety) when this man (Roger Hampton(hearing care assistant)) called me into the testing area he made me very relaxed, after the test Roger explained the complete test results to me and answered all my questions which is so very important to me, as I personally must understand everything before I act on anything impacting my life, I wish I could meet all professional persons such as Roger as he is the complete pro package
December 8, 2023
Unprompted review
Always very professional staff very…
Always very professional staff very knowledgeable
December 6, 2023
Unprompted review
A thorough Hearing examination
I had a very thorough and patient hearing test by your audiologist Sian Wilkins. She explained all aspects of my hearing test results. Allowed me to tryout a hearing aid for a short while. And finally explained the benefits of me using a hearing aid, and the cost of hearing aids available to me.
December 4, 2023
Unprompted review
Sian very helpful enabling me to get…
Sian very helpful enabling me to get the best out of my hearing aids.
Very obliging and polite
November 30, 2023
Unprompted review
Exceptional service
Exceptional service, nothing to much trouble, highly recommended, 10/10
November 24, 2023
Unprompted review
Very happy with the service and support
Very friendly, approachable, listen to you and do their utmost to solve any issues I may have.
November 22, 2023
Unprompted review
Excellent person dealt with my needs in…
Excellent person dealt with my needs in a very professional and friendly way
November 23, 2023
Unprompted review
Excellent service at Boots Hearing Centre
Sian was polite and professional; completing my hearing test smoothly and efficiently. She talked over the results, making it clear where my hearing was deteriorating. She offered clear and informed advice on hearing aids available and helped set up my chosen hearing aid quickly.
November 21, 2023
Unprompted review
Very professional from start to finish
November 9, 2023
Unprompted review
Didn’t believe how good thy were till I…
Didn’t believe how good thy were till I got them seemed expensive at the time but you get what you pay for and more
September 27, 2023
Excellent Professional Service. …
The whole team at the hearing centre were professional, friendly, thorough and helpful.
The service was first rate and I would recommend the service to anyone
August 3, 2023
My hearing was carefully electronically…
My hearing was carefully electronically checked by expirienced assistant.
August 9, 2023
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