Speed of appointments. Facilities and town centre access. Follow up and reminders. Experiencing aids for 20 mins or so was very useful. Audiologist too hurried and spoke too fast. This resulted in... See more
Location
Switch locationBoots, 47-49 Mersey Way, SK1 1PU Stockport, England, GB
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See what reviewers are saying
Amina at the Stockport branch of Boots is a lovely lady, full of knowledge and very helpful. This is my first time using hearing aids and it was explained in full and patiently by Amina, nothing was... See more
The service you receive from hearing aid suppliers whilst in the main is good, However the quality of audiologists in many ways varies from good to average, occasionally you do find an exceptional... See more
Both my husband and I purchased upgraded hearing aids from Boots: Amina Aurang was our expert. She explained everything clearly: the developments since our last ones: how our hearing would be improve... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 47-49 Mersey Way, SK1 1PU, Stockport, England, United Kingdom
4.2
Great
48 reviews
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Very professional and informative
September 5, 2023
1st hearing aids
All round great, honest experience, not coerced into buying anything I didn't want or need.
August 17, 2023
Thorough and detailed examination
August 3, 2023
Helpfull staff very informative.
May 3, 2023
The young lady consultant was…
The young lady consultant was excellent. Patiently and clearly explained every stage of the process. Conducted my examination in an entirely careful and professional manner.
A great ambassador for Boots
May 9, 2023
Very helpful people.
March 27, 2023
May use AI-assist with repliesRead more
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I was phoned 5 minutes before my 10 am…
I was phoned 5 minutes before my 10 am appointment to tell me it had been cancelled. I had received a text sent at 9:51 which I didn’t pick up and a 9:55 email which arrived about an hour later. I had left home at about 9am as I live a distance away and didn’t want to be late. This was extremely poor customer service. I was later phoned by Ameer who was doing the hearing aid fitting to apologise and arrange a new appointment for the next day. She provided excellent service.
December 21, 2022
Reply from Boots Hearingcare - Stockport, Mersey Way
Hi
We appreciate your feedback.
We can see that one of our agents has reached out to you to discuss your concerns.
If you require any further assistance please don't hesitate to reach out to us by emailing info@bootshearingcare.co.uk.
Your Boots Hearingcare Team
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