The hearing assessment went very well with your audiologist, Josh I believe his name was. He understood my severe hearing loss which I explained was due to military service(Serving on Tanks} for 20 y... See more
Location
Switch locationBoots, 64-65 High Street, TA1 3PT Taunton, England, GB
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See what reviewers are saying
Tim was excellent. Clear and knowledgeable and explained every perfectly. First class care.
I saw Yingmei who was very welcoming and professional. She always asked if I had any questions, but she explained everything very clearly. Boots Hearing Aids are a beautiful fit and comfortable so m... See more
Jessica was lovely and her experience shone through during my appointments. I have now received my aids and am due for my first follow up in early June.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 64-65 High Street, TA1 3PT, Taunton, England, United Kingdom
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Shame I had to leave Boots hearingcare.
After using the excellent service at Boots Hearingcare Taunton for the last 8 years or so I have changed audiogist purely due to the high prices for hearing aids now charged by Boots. I was about to upgrade to the new Phonak Infinio sphere 9 until I discovered the same aids with the same support £1000 less !
Audiologist was very supportive
Audiologist was very supportive, gave me all the information I needed and was pleasant, giving my confidence a boost in starting to wear a hearing aid.
A very friendly welcome
A very friendly welcome. My audiologist was wonderful- friendly, really caring and informative. I was given clear and helpful information. I could see a progressive plan. I am so very grateful for all the care and help that I was given and feel excited that I will be helped. Thank you so much
Appointment on time,good thorough…
Appointment on time,good thorough assessment.Basic hearing functions explained ,returning for more details.
You get a life back and so do your family.
Our audiologist. She was so kind,caring, so informative and made the whole experience so relaxing and reassuring. The experience was so good for the family as well especially my partner and I only wish I had come along a lot sooner.
The Audiologist gave me all the facts that I needed and listened to my needs.
The Audiologist gave me all the information I needed and answered all the questions I asked.
Everything was explained and their was no hard sell.
Much appreciated.
Very thorough examination and…
Very thorough examination and everything explained so I understood. The fitting of the hearing aids was run through with me so I know how it all works for me and very politely done through the whole experience. Thank you very much.
Professional and informative audiologist
boot hearing/audiology testing
Audiologist Yingmei was efficient informative and caring. She was reassuring answering all my and my partners questions, explained things in a clear and understandable manner.
Thank you
Thank you, Yingmei, for fitting me in at no notice to deal with an irritating squeak problem
the hearing aid rep could not have been…
the hearing aid rep could not have been more helpful she was very accomodating to all the questions we asked and a great help setting up the hearing aid
I feel that a 15 min appointment is not long enough, for your fitting of your new hearing aid, I feel rushed , I have two hearing aids and have a button on one have not got a clue what's it about
Hearing aids and service fine but feel the 15min appointment is not long enough for when you first try your hearing aid certain things was not explained, probably the staff is also rushed by this very tight timing of 15 min
Friendly professional service
Friendly professional service & im so pleased with my hearing aids… so much better than my last provider who were all about the hard sell
May use AI-assist with repliesRead more
Every appointment cancelled…
Boots have just cancelled my 1st hearing test appointment on the morning of the test, for the second time. This follows having 3 eye test appointments cancelled on the morning of the test so had to go elsewhere. The hearing test is particularly annoying as they suggest bringing someone with you. My Wife therefore had to take a days holiday and we had to arrange for someone to look after our dogs at a cost of £20 each time. Cancelling once I can understand, twice would be unfortunate but five times in a row? There is clearly something very wrong with the management of this company.

Reply from Boots Hearingcare - Taunton
Heart of Hearing
I saw Yingmei who was very welcoming and professional. She always asked if I had any questions, but she explained everything very clearly. Boots Hearing Aids are a beautiful fit and comfortable so much so, I am not aware they are in my ears albeit, I can hear so clearly.
Clear,straightforward and friendly.
I’m glad I chose Boots Hearing Care
I’m very pleased with Boots Hearing Care. Being able to try out different types of hearing aids before finally committing is so wonderful. My Audiologist is patient, and helpful and has made the whole process pleasurable.
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