Boots Hearingcare - Taunton Reviews 

62
TrustScore 4.5 out of 5

4.5

Boots, 64-65 High Street, TA1 3PT Taunton, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

The hearing assessment went very well with your audiologist, Josh I believe his name was. He understood my severe hearing loss which I explained was due to military service(Serving on Tanks} for 20 y... See more

Rated 5 out of 5 stars

Tim was excellent. Clear and knowledgeable and explained every perfectly. First class care.

Rated 5 out of 5 stars

I saw Yingmei who was very welcoming and professional. She always asked if I had any questions, but she explained everything very clearly. Boots Hearing Aids are a beautiful fit and comfortable so m... See more

Rated 5 out of 5 stars

Jessica was lovely and her experience shone through during my appointments. I have now received my aids and am due for my first follow up in early June.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 64-65 High Street, TA1 3PT, Taunton, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.5

All reviews

(62)

1,909 reviews in the last 12 months

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Rated 3 out of 5 stars

Shame I had to leave Boots hearingcare.

After using the excellent service at Boots Hearingcare Taunton for the last 8 years or so I have changed audiogist purely due to the high prices for hearing aids now charged by Boots. I was about to upgrade to the new Phonak Infinio sphere 9 until I discovered the same aids with the same support £1000 less !

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

A very friendly welcome

A very friendly welcome. My audiologist was wonderful- friendly, really caring and informative. I was given clear and helpful information. I could see a progressive plan. I am so very grateful for all the care and help that I was given and feel excited that I will be helped. Thank you so much

September 6, 2024
Rated 5 out of 5 stars

You get a life back and so do your family.

Our audiologist. She was so kind,caring, so informative and made the whole experience so relaxing and reassuring. The experience was so good for the family as well especially my partner and I only wish I had come along a lot sooner.

July 27, 2024
Rated 5 out of 5 stars

Very thorough examination and…

Very thorough examination and everything explained so I understood. The fitting of the hearing aids was run through with me so I know how it all works for me and very politely done through the whole experience. Thank you very much.

May 23, 2024
Rated 5 out of 5 stars

Thank you

Thank you, Yingmei, for fitting me in at no notice to deal with an irritating squeak problem

May 9, 2024
Unprompted review
Rated 1 out of 5 stars

Every appointment cancelled…

Boots have just cancelled my 1st hearing test appointment on the morning of the test, for the second time. This follows having 3 eye test appointments cancelled on the morning of the test so had to go elsewhere. The hearing test is particularly annoying as they suggest bringing someone with you. My Wife therefore had to take a days holiday and we had to arrange for someone to look after our dogs at a cost of £20 each time. Cancelling once I can understand, twice would be unfortunate but five times in a row? There is clearly something very wrong with the management of this company.

March 13, 2024
Unprompted review
Boots Hearingcare - Taunton logo

Reply from Boots Hearingcare - Taunton

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Heart of Hearing

I saw Yingmei who was very welcoming and professional. She always asked if I had any questions, but she explained everything very clearly. Boots Hearing Aids are a beautiful fit and comfortable so much so, I am not aware they are in my ears albeit, I can hear so clearly.

March 7, 2024
Rated 5 out of 5 stars

I’m glad I chose Boots Hearing Care

I’m very pleased with Boots Hearing Care. Being able to try out different types of hearing aids before finally committing is so wonderful. My Audiologist is patient, and helpful and has made the whole process pleasurable.

January 13, 2024

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