The clinician was friendly and approachable, there was no hard sell at all. Felt very comfortable and they were very knowledgeable, answered all of questions.
Location
Switch locationBoots, 10 Peel Avenue, M17 8BD Manchester, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm really pleased with my new hearing aids. After struggling with my hearing for quite a while, I'm so glad I finally went to Boots for a test. The audiologist was most helpful and explained everyt... See more
The lady that delt with me was very through and explained everything, and nothing was too much trouble. I don't think it's fair that the first thing she does is tests you on the dearer hearing aid, be... See more
So professional and helpful. Patiently explained with warmth and charm. Delighted with both members of staff who managed my appointment, test and fitting. Everything was carefully explained, all my... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 10 Peel Avenue, M17 8BD, Manchester, England, United Kingdom
4.7
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Layba Khan 👍🏼
Hi, my name is Iffat Mukhtar and I was seen by Layba Khan who was lovely. It was more comfortable as she could speak my language. She did a thorough check and was very pleasant to meet. She made the entire appointment a good experience.
November 3, 2025
Unprompted review
Hamza was first class from start to…
Hamza was first class from start to finish thank you
September 19, 2025
Unprompted review
Really knowledgeable Audiologist who…
Really knowledgeable Audiologist who was both professional and personable.
March 29, 2025
Great experience
Great experience, lady who did the assessment was lovely, made me feel at ease and explained everything clearly.
March 26, 2025
Very clear explanations from Sana Ali…
Very clear explanations from Sana Ali and Ashley (would who did the initial screening) at Boots Hearingcare Trafford Centre. Options and benefits explained well and I didn't feel rushed at the consultation and fitting appointment. Only had the aids 24 hours and clarity of sounds is improving already. They're also very discreet and the colour option was handy due to the increasing greyness of my hair.
March 24, 2025
Unprompted review
This is my first venture into the…
This is my first venture into the private hearing aid market and I was a bit nervous but the whole experience has so far been very good . Ashley the audiologist was very understanding and put she put me at ease she was also very patient & listened to my requirements I’m hoping on the final fitting day everything will go to plan .
March 15, 2025
The young lady that dealt with me was…
The young lady that dealt with me was very nice and helpful she put me at ease immediately
February 26, 2025
Excellent Service
So popped into Boots for an eye test and was coerced by my wife to take a hearing test at the same time !
The report turned out to be much worse than I expected, and I did need the aids.
Sanah was my tester, and the thoroughness of her examination, her manner, her demeanour, , and her sense of humour completely softened the whole experience - even though she eventually relieved me of a £1600 fee !!!
I really appreciate it , in this day and age, to be attended to by such a professional and empathetic member of staff .
I felt I had the best advice, and wonderful service
So Sanah ....Thank you .
February 12, 2025
Unprompted review
The audiologist
The audiologist, Sanah Ali is exemplary. She is empathic, sensitive to needs and an excellent professional. A great ambassador for your organisation.
I trust her completely.
January 29, 2025
Ayesha was so helpful and made you feel…
Ayesha was so helpful and made you feel very comfortable- a lovely person
December 28, 2024
The hearing experts were patient
The hearing experts were patient, informative and easy to relate to. They were able to put me at ease and were very professional. I felt they cared about improving my hearing. Top level service.
December 18, 2024
Sanah Ali Very attentive Audiologyist!
December 12, 2024
Top Drawer...I've got my hearing back!
After years of struggling with NHS hearing aids I decided to try Boots Hearing Care at the Trafford Centre, Manchester. The service, care and professionalism shown by Sanah who did my tests was Top Drawer...I can now hear clearly for the first time in many years. Thank You Sanah for giving me my hearing back.
December 4, 2024
Unprompted review
Very professional staff from the start
Very professional staff from the start, in-depth explanation of my hearing loss and the need for hearing aids to improve my quality of life. I was able to walk around a noisy environment for over a hour to see the difference they would make. I have purchased but not picked up the new Phonak Sphere i90 hearing aids, so this review is based on my experience with Boots Hearing Care Trafford Centre which I would totally recommend.
October 12, 2024
Un-rushed, high quality, totally professional and caring support
Sanah Ali heads up this facility inside Boots at The Trafford Centre, Manchester. She takes away all the angst that accompanies the need to consider hearing aids and replaces it with enough information and support that all that's left is the desire to get on with wearing the aids and experiencing the benefits that she's led you to expect. Bravo.
September 25, 2024
Unprompted review
Boots Hearing Care Set me Free
Sanah Ali at the Trafford Centre branch dispelled any fears or doubts about buying a hearing aid after putting of the purchase for years.
Knowledgeable, confident and responsive to any questions I threw at her as well as very personable friendly person Sanaa has set me free.Recommended
August 21, 2024
Unprompted review
Excellent service from the hearing…
Excellent service from the hearing centre. Sanah Ali treated my husband with care and respect, putting him at ease and explaining everything. Very happy with the service provided.
August 15, 2024
Unprompted review
friendly and very professional…
friendly and very professional service.miss Ali goes out of the way to help you out.i will not hesitate to recommend to anyone.
August 8, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.