Boots Hearingcare - Trafford Centre (World Of Hearing) Reviews 

105
TrustScore 4.5 out of 5

4.7

Boots, 10 Peel Avenue, M17 8BD Manchester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The clinician was friendly and approachable, there was no hard sell at all. Felt very comfortable and they were very knowledgeable, answered all of questions.

Rated 5 out of 5 stars

I'm really pleased with my new hearing aids. After struggling with my hearing for quite a while, I'm so glad I finally went to Boots for a test. The audiologist was most helpful and explained everyt... See more

Rated 4 out of 5 stars

The lady that delt with me was very through and explained everything, and nothing was too much trouble. I don't think it's fair that the first thing she does is tests you on the dearer hearing aid, be... See more

Rated 5 out of 5 stars

So professional and helpful. Patiently explained with warmth and charm. Delighted with both members of staff who managed my appointment, test and fitting. Everything was carefully explained, all my... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 10 Peel Avenue, M17 8BD, Manchester, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

105 reviews

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4.7

All reviews

(105)

2,360 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Hearing Centre we have used

We visited the Manchester Trafford Centre Store. They were so helpful and professional the whole process was made easy. Sarah Ali, the hearing specialist we dealt with could not have been better.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

great service... as usual

Having worn Boots hearing aids for 10 years now I can honestly say that their customer service is second to none. Particular praise goes to audiologist Sanah Ali who is attentive, polite, knowledgeable, and makes you feel at ease. Nothing is too much bother for her. Boots may not offer the cheapest hearing aids but their aftercare is wonderful, and that's really important, especially when you are having issues. Well worth the extra money. I have tried other hearing aid stores but they aren't a patch on Boots. Keep up the good work.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Having had hearing aids for over 7…

Having had hearing aids for over 7 years I knew that my hearing was gradually becoming worse. I booked a recent appointment for a test and explained to the audiologist, Sanah Ali,of the difficulty I was having, she has been most helpful and very understanding. She allowed me to test the newest hearing aids and I was impressed with the improvement that they have made to my hearing in various settings and locations. I am very pleased with them.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Hanah For some year's i have had problems…

For some year's i have had problems with my hearing, it so difficult to find someone that actually cares about the person and not about making a sale, hearing aids that are not fit for purpose costing a fortune. After a lot of disappointing attempts I decided to give Boot's a try. At last someone who cares about me. Hanah in your Trafford Centre shop is such a wonderful person, she really does care about the work she does. I cannot thank her enough for the help and advice she gives me. Thank you Hanah, please never leave Boots.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

As I have been to another hearing test

Hearing is believing. As I have been to another hearing test, I needed to convince myself that my hearing is altering.
I was dealt with by Sanah Ali, who very clearly explained about what the value of hearing is, test was done and she showed me my results. And you could see where my hearing fault is.
Then Sanah explained that I do need hearing aids, to which we discussed the pros and cons. Of having some aids, plus we discussed prices etc. And with no pressure allowed me to go home so that I may think about this. She also discussed payment options.
This professional lady was just amazing, her ability to put me at ease was brilliant and I would like to thank her for the time and trouble she took to make me understand. Thankyou Sanah Ali.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Return visit

My wife had a return visit after having had a hearing aid fitted which could not have been better. I had a hearing test as I suffer from tinnitus. Found that I do not need a hearing aid at present but told that I would be monitored each year to see if my hearing went worse and they would call me. All very professional and carried out in a relaxed manner to put us both at ease. Would certainly recommend.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Customer care

My husband has been visiting boots hearingcare at the Trafford centre for about four years and receives excellent customer support. Appointments are always on time and the support and guidance he always receives is so good.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

After wearing hearing aids for almost…

After wearing hearing aids for almost 20 years and boots for 12 months Sanah was the best i have ever had.She listened and understood what problems I have been suffering from and resolved all of them

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

The audiologist Sanah Ali has been…

The audiologist Sanah Ali has been fantastic...really helpful , not pushy and being able to try the hearing aids for 90 days is great...get a much better idea how they will work for you.
Nothing was too much trouble for Sanah , she's so friendly and approachable.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

5 star experience

The audiologist I saw Sanah was extremely professional and helpful advising me on best hearing aids for my hearing loss. My choice was not the cheapest but I considered the best value and comfort fit for me.

June 21, 2023
Rated 5 out of 5 stars

The audiologist was very professional…

The audiologist was very professional and helpful,as being the patient I was advised to bring along my wife who was able to give a independent view,and then the audiologist explained the best option after testing my hearing fitted the hearing aid and sent on a 20 minutes walk round the shopping centre and cafe to test it, all in all very friendly efficient audiologist certainly recommend this place and the audiologist.

May 15, 2023
Rated 4 out of 5 stars

The lady that delt with me was very…

The lady that delt with me was very through and explained everything, and nothing was too much trouble. I don't think it's fair that the first thing she does is tests you on the dearer hearing aid, before asking did I have a budget!

April 27, 2023
Rated 5 out of 5 stars

The audiologist was very thorough

The audiologist was very thorough and professional, she made me feel at ease at every stage of the advanced hearing test. I was very impressed and was never made to feel pressured. Overall a very pleasurable experience.

March 30, 2023

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