Both of them are very kind and patient to my parents. Maimona explained everything into details to let my parents understand their situation and guide them clearly how importance and helpful the hear... See more
Location
Switch locationBoots, 19 The Mall, WA1 1QE Warrington, England, GB
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See what reviewers are saying
Be aware, there are two consulting rooms in different parts of the store. I was sat outside 1 as per sign by the door, only to be collected some 5 minutes later by the other audiologist. Apart from th... See more
My husband has been unwell for a while and going to boots for the problem. He was treated with respect and he was not cohered to buy a certain hearing aid. Unfortunately my husband passed away but he... See more
Good hearing aids tend to be expensive no matter where you go so service and professionalism are the deciding factors and the care and skill given to my elderly mother by Maimona & Stephanie has been... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 19 The Mall, WA1 1QE, Warrington, England, United Kingdom
4.4
Excellent
50 reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I shopped in here this afternoon and I…
I shopped in here this afternoon and I found the older lady the tills to be quite rude. I want to use my rewards to cover some of my bill and she starts saying you can’t use it to pay all the bill. I don’t remember asking anything like that. And then a blonde lady on the shop floor. Don’t ever apply to be a security guard because you’re crap at it. I could see her at the corner of my eye everywhere I went she did.
April 27, 2026
Unprompted review
Reply from Boots Hearingcare - Warrington
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Hearing care
My experience was comfortable and very informative about the hearing aids I chose. Nothing needs to change.
March 26, 2026
Boots hearing service
My husband has been unwell for a while and going to boots for the problem. He was treated with respect and he was not cohered to buy a certain hearing aid. Unfortunately my husband passed away but he hadn’t had the hearing aid long less than 90 days and I was given a full refund.
January 15, 2025
Fantastic service and everything…
Fantastic service and everything explained by shamira.nothing was to much trouble and was polite and courteous at all times
April 4, 2025
Unprompted review
Great service with options
Lovely lady did the teats and accommodated my needs and my husbands needs as he was in a wheelchair. I have been given options and the choice is mine
March 25, 2025
Excellent consultation
Found the sound check and consultation better than I've had elsewhere. The only downside is despite discounts the hearing aids are still expensive.
March 22, 2025
Step into the unknown
Every thing was explained in a step by step manner. I was a bit unsure at the beginning but became more comfortable with the process as time went on
January 8, 2025
Aleena our audiologist is an absolute…
Aleena our audiologist is an absolute credit to your company . Nothing was too much trouble for her . She was extremely professional in all that she did , and carefully explained each process which made the whole experience extremely satisfying . I would have no reservation in recommending these services .
January 7, 2025
Unprompted review
Great Service
The ladies that did my hearing test and the fitting of my hearing aids were very helpful and explained everything extremely well.
November 5, 2024
The computer went down within 5 minutes…
The computer went down within 5 minutes of appointment. This took nearly 20 minutes to fix, so instead of the appointment lasting 70 mins, it lasted 2hrs 30mins approx.
Both the Audiologist and her colleague were efficient, friendly and knowledgeable.
September 26, 2024
Friendly and knowledgeable audiologist
Friendly and knowledgeable audiologist. Treated with utmost courtesy too.
June 1, 2024
Very helpful assistant
Very helpful assistant, who explained everything in great detail. From previous problems which affected my hearing to the results from the hearing test. Very pleased
April 13, 2024
I was made to feel very relaxed
I was made to feel very relaxed, the lady explains everything very clearly. Excellent customer service
March 10, 2024
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