Both of them are very kind and patient to my parents. Maimona explained everything into details to let my parents understand their situation and guide them clearly how importance and helpful the hear... See more
Location
Switch locationBoots, 19 The Mall, WA1 1QE Warrington, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Be aware, there are two consulting rooms in different parts of the store. I was sat outside 1 as per sign by the door, only to be collected some 5 minutes later by the other audiologist. Apart from th... See more
Good hearing aids tend to be expensive no matter where you go so service and professionalism are the deciding factors and the care and skill given to my elderly mother by Maimona & Stephanie has been... See more
My husband has been unwell for a while and going to boots for the problem. He was treated with respect and he was not cohered to buy a certain hearing aid. Unfortunately my husband passed away but he... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 19 The Mall, WA1 1QE, Warrington, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady was very polite and…
The lady was very polite and understanding and made me feel very at ease
I’d recommend Boots hearing care…
Both of the ladies I saw were friendly and extremely helpful. They spoke directly towards me in clear voices that I could hear explaining everything along the way
So helpful and explained everything
Hearing Aids
Be aware, there are two consulting rooms in different parts of the store. I was sat outside 1 as per sign by the door, only to be collected some 5 minutes later by the other audiologist. Apart from that the service was great with reminders of appointments by e-mail including duration, handy to know for parking in the town centre.
May use AI-assist with repliesRead more
Awful service
Awful service. Booked hearing test appt online for Boots Golden Square, Warrington and received email confirmation. Turned up for 12.15 appt and sat outside consulting room. Nobody came to me so I went to speak to a pleasent assistant who told me 'oh we have not seen her in today' !! What!! I had travelled 16 miles round trip for this awful service. The company has my details but nobody tried to contact me. Shocking way to treat a customer.

Reply from Boots Hearingcare - Warrington
Excellent service provided by Maimona Patel
Excellent service provided by Maimona Patel at Boots HearingCare in Warrington. She was very thorough with her explanations and diagnoses. No hard selling. Will definitely return for regular checks.
All good.surprised how much hearing…
All good.surprised how much hearing loss I had new fancy hearing aids what a difference apart for the price blimey
Very nice assistant and very helpful
Very nice assistant and very helpful, she explained everything to me and showed me how to put my hearing aids in and how to charge them up each night
It was nice to have a very clear speaking person.g
Very thorough examination and easily…
Very thorough examination and easily explained on which hearing aids are better suited for me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




