Boots Hearingcare - Warrington Reviews 

51
TrustScore 4.5 out of 5

4.5

Boots, 19 The Mall, WA1 1QE Warrington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Both of them are very kind and patient to my parents. Maimona explained everything into details to let my parents understand their situation and guide them clearly how importance and helpful the hear... See more

Rated 4 out of 5 stars

Be aware, there are two consulting rooms in different parts of the store. I was sat outside 1 as per sign by the door, only to be collected some 5 minutes later by the other audiologist. Apart from th... See more

Rated 5 out of 5 stars

Good hearing aids tend to be expensive no matter where you go so service and professionalism are the deciding factors and the care and skill given to my elderly mother by Maimona & Stephanie has been... See more

Rated 5 out of 5 stars

My husband has been unwell for a while and going to boots for the problem. He was treated with respect and he was not cohered to buy a certain hearing aid. Unfortunately my husband passed away but he... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 19 The Mall, WA1 1QE, Warrington, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.5

All reviews

(51)

1,740 reviews in the last 12 months

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Rated 4 out of 5 stars

Hearing Aids

Be aware, there are two consulting rooms in different parts of the store. I was sat outside 1 as per sign by the door, only to be collected some 5 minutes later by the other audiologist. Apart from that the service was great with reminders of appointments by e-mail including duration, handy to know for parking in the town centre.

April 1, 2023
Rated 1 out of 5 stars

Awful service

Awful service. Booked hearing test appt online for Boots Golden Square, Warrington and received email confirmation. Turned up for 12.15 appt and sat outside consulting room. Nobody came to me so I went to speak to a pleasent assistant who told me 'oh we have not seen her in today' !! What!! I had travelled 16 miles round trip for this awful service. The company has my details but nobody tried to contact me. Shocking way to treat a customer.

April 2, 2023
Unprompted review
Boots Hearingcare - Warrington logo

Reply from Boots Hearingcare - Warrington


Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

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