I had a problem with the hearing aid charger so my aids were not working and I had great difficulty dealing with folk. This was at the weekend. I emailed my audiologist at Windsor. She found... See more
Location
Switch location119 Peascod Street, SL4 1TG Windsor, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My appointment was bang on time, no waiting around. My audiologist explained everything in easy to understand terms. The tests were done with care and attention. No detail was too small. The selection... See more
The audiologist I saw was very good , she was patience , explained everything to me in great detail, did not rush me , told me about my options. As much as I don’t like wearing them I now know I... See more
From the moment I met Haleema, at Boots In Windsor, I felt at ease. Admitting one needs a hearing aid can be daunting but Haleema put me at ease. She was friendly, considerate & professional, I would... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
119 Peascod Street, SL4 1TG, Windsor, England, United Kingdom
4.2
Great
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The session was conducted in a…
The session was conducted in a professional manner.
The outcome of the hearing test was fully explained in a manner which was easily understood.
April 25, 2023
Splendid customer service
1. My thanks for the splendid customer experience you gave me 3 days ago when I had my usual annual hearing test after a delay of 3 years!
2. First you greeted me on time with a charming welcome and then administered the hearing test without delay. Next, you provided a clear and professional analysis and explanation to me (an 80+ client) so that I could see and fully understand the changes in my hearing which had happened in the past four untested years.
3. You then made recommendations on future action and offered me a choice of 3 different appointments.
Huge thanks for the excellent examination and total client experience given by an awesome and accomplished graduate healthcare professional.
GGSmith
March 10, 2023
Unprompted review
Haleema - a true professional
I would like to recommend Haleema from Boots Hearingcare in Windsor. Haleema is extremely professional and has a most pleasant personality - putting her patients at ease. She is a great asset for Boots.
January 26, 2023
Unprompted review
Highly Recommend Boots Hearingcare
Halleema Rasheed, Audiologist at Boots Windsor, went above and beyond to sort out my hearing or lack of it, love my hearing aids, nobody knows I'm wearing them, I can hear so many sounds I'd forgotten.
January 21, 2023
Couldn’t be more helpful if she tried,
Couldn’t be more helpful if she tried,
Marvellous experience
December 5, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.