Absolutely 1st class. We purchased Haier HFR5719EWMP American Fridge Freezer in Platinum Inox and it was hassle free from start to finish. Price-wise the best and tracking was incredibly efficient.... See more
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The worst retail and customer services experience I had for a long shot. In my opinion a service team designed to send you round the houses. Do not expect a problem to be solved easily. i dealt w... See more
Ordered a tumble drier, all went well but no invoice, have phoned customer services several times, huge waits and never had a successful connection, cut off at last minute, timed out ran out of time... See more
Budget fridge/freezer bought on price. Excellent service with on-line ordering and delivery. Be warned however - soon after ordering you may get a call from a call centre trying to sell an extended w... See more
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Fantastic prices on Kitchen Appliances at Boots Kitchen Appliances with an outstanding level of service. Great offers on a massive range of over 4,000 kitchen appliances - save money now.
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peerless!
Fantastic service, delivery, price and back up service.
This was our second purchase from Boots (dishwasher) we were most impressed both times, our first choice henceforth for sure.
Reliable
Really reliable, delivered on time and items good, one was marked but i received money off because of the marks, only down side was i purchased 3 items over a thousand pounds but they would not give a discount or price match.
couldn't ask for more!
Ordered a Bosch washer-dryer on behalf of our 96 year old neighbour about 3 o'clock in the afternoon. It was installed and working by 8.30 the following morning. (We live in rural Scotland too, so not very central)
Great price, great communications, great service! Highly recommended!
Good customer services, warehouse not so much
I bought a kitchen hood from Boots, they were the cheapest on the market for this particular product, the turnaround was fast, they delivery good and generally what I'd expect... except, the item turned up opened with parts missing. I'm guessing it was a return, so I contacted customer services who were faultless, apologised profusely, organised a new date for pick up of the old item and delivery of a replacement, frankly they were perfect and behaved exactly as they should have, if it hadn't been for the warehouse then I would have given 5 stars.
Best price and excellent service
Budget fridge/freezer bought on price. Excellent service with on-line ordering and delivery. Be warned however - soon after ordering you may get a call from a call centre trying to sell an extended warranty! I guess they have to make their money some way! Call Centre were enthusiastic but not too pushy. Just say 'not interested'!
Brilliant
Would never have thought of ordering a dishwasher from Boots. Glad I did. Great price and great service.
Paid for next day delivery which didn't happen
Ordered this and paid for next day delivery but 3 days later it was delivered
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