Bott and Co Solicitors logo
Visit website

Bott and Co Solicitors Reviews 

2,843
•
TrustScore 4.5 out of 5

4.7

Legal Services
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,438 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention the high level of professionalism and helpfulness from the staff, who are described as clear, patient, and very pleasant to deal with throughout the process. Many people felt reassured and heard by the team, who made complex procedures easy to understand and follow from start to finish. However, some customers also noted experiences where they felt the process was drawn out or overly complicated, and issues concerning clear communication regarding what services were being charged for. A smaller group of people mentioned specific concerns about being repeatedly asked for the same information across different interactions, and some dissatisfaction regarding the final payout versus the initial claim amount.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, patience, and professional... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and professional interactions with... See more

Service

Customers consistently note positive experiences with service, highlighting efficient support and great skill... See more

Claim

Users describe positive interactions with claim support, noting that representatives are helpful,... See more

User experience

Consumers find the user experience to be very positive and enjoyable overall. Reviewers frequently mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Bott and Co Solicitors to be very committed to what they set out to do in helping me with my compensation. Had I been trying this on my own I could have given up but they never did. Thank you... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to pr... See more

Company replied

Rated 5 out of 5 stars

An excellent service ! Even though I could not take part during the investigations, I got a very good result.I have received my cheque. Thank you so much!

Company replied

Rated 5 out of 5 stars

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.

Company details

  1. Legal Services
  2. Law Firm
  3. Lawyers Association
  4. Personal Injury Attorney

Written by the company

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,843)

1,049 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A great onboarding experience with…

A great onboarding experience with Laaiq. Friendly, knowledgeable and incredibly helpful throughout the process. He took the time to answer all my questions and made everything easy to understand. Excellent service and support from start to finish. Highly recommended.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Accident support

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Compensation

Helpful service of I had tried to do this on my own I think the airline would have resisted or at best taken a lot longer to pay out

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

This company somehow got my details from a third party post an accident. They then acted as they had been told by the company I am dealing with to act on my behalf on the claim.

The company am dealing with has no knowledge of them.

Beware of this company.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Laaiq

Was very helpful everything was all good an straight forward

June 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look