I was on a trip with Bouden coaches July 30 to Aug 2 2026. Qadeer was our driver. The coach was great, very comfortable, phone charging, very clean. Qadeer was extremely professional, friendly and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You helped out a local independent school at very short notice last week. You truly saved the weekend for us, and we really appreciated your support and professionalism. The coach was comfort... See more
We've now used Bouden Coach Travel for three consecutive years to transport our team to and from an annual event we attend in Leeds, and we've had another great experience. Humaira was a pleasure to d... See more
Shocking company, left us stranded for a 21st birthday, driver didn’t turn up despite emailing 2 hours before a confirmation, no one answering the main phone line, the mobile or the 24 hour emerg... See more
Company details
Information provided by various external sources
Bouden Coach Travel provide travel solutions, both commercial and domestic, for any occasion across the UK. Operating a vast fleet of vehicles including Cars, MPV and People carriers, Minibuses, Midi-Coaches and full size Coaches; Bouden Coach Travel have a true national reach using it's own vehicles and those provided by their specially selected partners. All our vehicles are licensed and insured appropriately and undergo regular mechanical checks which meet and exceed those set out by our governing body VOSA. All vehicles are well maintained and inspected on a regular basis to maximize safety and comfort. All our drivers are DBS checked and have undergone customer’s services and health and safety training. We have a 24 hour hotline in case of an emergency all vehicles are equipped with mobile communication system. All vehicles are fitted with three point seat belts. Our insurance policy, safety checks and public liability are always available on request for your peace of mind. Here at Bouden coach travel your journey will be comfortable, safe and efficient every time whatever vehicle you choose or whatever your needs are so if you require transport now please fill a form, send an email to sales@boudencoachtravel.co.uk or call us now on 0800 112 3770. www.boudencoachtravel.co.uk
Contact info
Unit 7 Hayward ind park , B357BT, Birmingham , United States
- 0800 112 3770
- sales@boudencoachtravel.co.uk
- www.boudencoachtravel.co.uk
4.5
Excellent
540 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
My experience with this company has been excellent from start to finish. We were treated with the utmost respect the minibus was clean and tidy - the seats were super comfortable we even watch a CD on the way home and the driver was impeccable. Thank you so much for making this journey memorable and I would recommend you 100%
July 20, 2020
Unprompted review
Reply from Bouden coach travel
Hello Brenda, thank you so much for your kind feedback - it means so much to us during these difficult times.
Excellent Service as always!!
Excellent Service as always!!
The coaches are brand new or at least feel that way. I’ve used them for many years now mainly to sporting events and they have never failed me. The drivers are always of the highest calibre and always on time, polite and very much part of the first class service.
March 17, 2020
Unprompted review
Reply from Bouden coach travel
Good afternoon Anthony,
Thank you ever so much for your kind words, we are pleased to hear that you found us so accommodating with your coach hire. We can't wait to hear from you soon and provide you with minibus hire with a driver again, you and your group really were a pleasure.
Brilliant service
Brilliant service. Coach was on time there and back. Very clean almost like brand new.
Definitely use them again
March 17, 2020
Unprompted review
Reply from Bouden coach travel
Thank you for your kind words Will, we look forward to transporting you again soon on board our minibus hire with a driver service.
We are glad to hear that you found our service top notch, it would be our pleasure to offer you discount on your next booking with us as a way of us saying thank you for your review.
Transport to Cheltenham Races
Last Monday our group of 6 used Bouden Travel to transport us from Birmingham Airport to Cheltenham for the Festival and return to the Airport on Thursday.
The service was excellent. The Executive Transporter was clean and very comfortable. The Drivers were very pleasant guys and were very punctual. I would strongly recommend Bouden Travel
Ian Swanton
March 16, 2020
Unprompted review
Reply from Bouden coach travel
Hiya Ian, Thank you ever so much for your amazing feedback, we loved providing your group with race day minibus hire.
We would be more than happy to offer you discount on your next booking as our way of saying thank you for taking the time to write this. Should you have any transport needs in the future please don't hesitate to contact us, we would be more than happy to help.
Luxury minibus for 6 people…
Ordered a luxury minibus for 6 people and 9 pieces of large luggage as well as hand luggage for a trip to Heathrow Airport. Driver was polite and pleasant and on time for two pick-ups. Another driver was there on time to collect us and take us home too. Will use again.
March 16, 2020
Unprompted review
We really enjoyed our trip to Harrogate…
We really enjoyed our trip to Harrogate and Boudens Travel did us proud. Our Driver Ulad was brilliant He was a very safe Driver. He carried all our cases and made sure we where safe and having a good time. Would highly recommend them.
March 16, 2020
Unprompted review
Excellent service.
Had a stag do off 9 needing picking up from Northamptonshire to stanstead at 1:30 am then back but from Gatwick. Good communication from the girls in the office before the pickup and driver was early. Ordered the luxury minibus and it was what it said it was. Great service will definitely recommend and use again.
March 9, 2020
Unprompted review
Reply from Bouden coach travel
Good morning Josh,
Thank you ever so much for your kreview, we are pleased to hear that you found us so accommodating. We can't wait to hear from you soon and provide you with minibus hire with a driver again, you and your group really were a pleasure.
Next time be sure to quote your ref number for a discount.
Excellent service
Excellent service, excellent transport, excellent driver, what more can I say, highly recommended.
March 9, 2020
Unprompted review
Reply from Bouden coach travel
Thank you for your kind words Charles, we look forward to transporting you again soon on board our coach hire with a driver service.
We are glad to hear that you found our service excellent, it would be our pleasure to offer you discount on your next booking with us as a way of us saying thank you for your review.
I recently used Bouden Coach Travel and…
I recently used Bouden Coach Travel and i just wanted to say that right from booking through to our actual the journey the whole process was made so easy and the actual journey was so comfortable and the drivers were very helpful and communicative with us.
January 20, 2020
Unprompted review
Reply from Bouden coach travel
Thank you for your kind words Anna, we look forward to transporting you again soon.
We are glad to hear that you found our coach hire with a driver service top notch, it would be our pleasure to offer you discount on your next booking with us as a way of us saying thank you for your review.
Thank you Bouden great service
Thank you Bouden great service, this is the fith time of using you and was all fantastic.
January 20, 2020
Unprompted review
Reply from Bouden coach travel
Hiya Jan,
Thank you ever so much for your valued feedback, it was great to transport your group again.
We would be more than happy to offer you discount on your next booking as our way of saying thank you for taking the time to write this. Should you have any transport needs in the future please don't hesitate to contact us, we would be more than happy to help.
Corporate Booking
Very easy booking process, quick replies from the friendly Bouden's staff, time efficient drivers and good quality vehicles.
A supplier I will continue to book for all my future events.
January 20, 2020
Unprompted review
Reply from Bouden coach travel
Good morning Sarah,
Thank you ever so much for your kind words, we are pleased to hear that you found us so accommodating. We can't wait to work with you again and provide you with minibus hire for your corporate events soon.
New Years Eve booking
Thank you Bouden Coach Travel for making sure our coach was on time for our New Years Eve party. I was very impressed how you kept me updated on times you would be arriving and especially when we were due to return. The coach driver was very helpful and would definitely be booking with you again next year, and also any other trips that I will be arranging for the near future. Well done 5 stars all day !!
January 2, 2020
Unprompted review
Reply from Bouden coach travel
Thanks Daren for your amazing feedback, we loved providing your group with transport to your new years eve party. We hope you had a great time.
We would be more than happy to offer you discount on your next booking as our way of saying thank you for taking the time to write this. Should you have any transport needs in the future please don't hesitate to contact us, we would be more than happy to help.
Airport transfer to Gatwick
Spot on will use again
We hired bouden for an airport transfer from Shrewsbury to Gatwick and back 2 weeks later
Both journeys were on time and driver was very patient when we had a delay getting our luggage collected
Will definitely recommend and use again
Thanks to Hannah for all your help
January 1, 2020
Unprompted review
Reply from Bouden coach travel
Hiya Firas, Thank you ever so much for your amazing feedback, we loved providing your group with airport transfers.
We would be more than happy to offer you discount on your next booking as our way of saying thank you for taking the time to write this. Should you have any transport needs in the future please don't hesitate to contact us, we would be more than happy to help.
DO NOT book with Bogus travel
DO NOT book with Bogus travel. Didn't turn up after hours of trying to contact them. Left us stranded. Our hotel booking were missed yet we were the ones who are out of pocket. The organisation was embarrassing. They confirmed the coach the same day as we were leaving but still didn't turn up. Can somebody from Bogus travel please respond to me, on why my money for travel has been refunded and not my hotel. It wasn't my fault I couldn't make it. IT WAS YOURS. Take responsibility. The compay told my friend thier driver was admitted to hospital, that's also bogus as the driver answered his phone. Please explain? Also have you noticed how a lot of their 5 stars have only one review. Who signs up to leave a good review. Fishy if you ask me. Expect the worst from these guys.
January 1, 2020
Unprompted review
Shocking company
Shocking company, left us stranded for a 21st birthday, driver didn’t turn up despite emailing 2 hours before a confirmation, no one answering the main phone line, the mobile or the 24 hour emergency number .
Took 4weeks to get our money back excuse after excuse , refused to compensate us for the missed events we had booked as well
AVOID
January 1, 2020
Unprompted review
Bad company.
Had a coach booked to liverpool for a birthday party. Coach didnt turn up, driver didnt answer the phone after numerous calls, the office didnt answer the phone after numerous calls and resulted in the weekend being ruined. Would never book through this company.
January 1, 2020
Unprompted review
Exelent services would highly recommend…
Exelent services would highly recommend
Used this company for the last 2 years
Always on time and decent coaches and driver's
Office staff very helpfull and spot on
December 30, 2019
Unprompted review
Reply from Bouden coach travel
Hiya Rama, Thank you ever so much for your valued feedback, your groups are always a pleasure to transport and we can't wait to provide you with coach hire again soon.
We would be more than happy to offer you discount on your next booking as our way of saying thank you for taking the time to write this. Should you have any transport needs in the future please don't hesitate to contact us, we would be more than happy to help.
Excellent service
Excellent service from Manisha and the driver was also brilliant. He was on time, polite, lovely and had sweets for us for the journey!!
December 7, 2019
Unprompted review
Reply from Bouden coach travel
Thank you for your valuable feedback, we appreciate your time for writing this.
Your group really was a pleasure to transport and that's lovely to hear that they were so impressed. We look forward to seeing you again in the future.
Book with us next time and get discount off your next booking. Quote your previous reference when redeeming.
Trip to Worcester Xmas market
We had a very comfortable and clean coach with a very friendly driver. He was very punctual and obliging. A very convenient drop off and pick up point at which he was waiting for us in good time. Wouldn't hesitate to use again.
December 7, 2019
Unprompted review
Reply from Bouden coach travel
Hiya Andy, Thank you ever so much for your valued feedback on our day trip coach hire service.
We would be more than happy to offer you discount on your next booking as our way of saying thank you for taking the time to write this. Should you have any coach hire needs in the future please don't hesitate to contact us, we would be more than happy to help
Great day out with a lovely coach…
Great day out with a lovely coach driver, coach was fabulous and everything went smoothly.
December 2, 2019
Unprompted review
Reply from Bouden coach travel
Good morning Anna,
Thank you ever so much for your kind words, we are pleased to hear that you had a lovely time on our coach trip to Bath Christmas market.
We can't wait to hear from you again soon and provide you with transport. I would be more than happy to offer you discount on your next quotation with us, simply quote your previous reference number when enquiring.
Keep an eye out for our next day trip!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.