Started paying during 2020 when everything was closed and I've kept the habit going now and then.The site hasn't changed much and my login still works,so i'ts familiar and I don't have to relearn anyt... See more
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I just lost 2400 loyalty points! When I logged into my account, the balance showed zero. Support told me they expire if there is no activity after 90 days, but I never received an email or any type of... See more
There are probably like 200 slots total, and their table games are basically nonexistent, as the live casino has three tables. Compared to other casinos, this feels really underdeveloped. I got bored... See more
Company details
Information provided by various external sources
Bouncy castle hire in thetford downham market kings lynn swaffham watton dereham brandon bury st edmunds
Contact info
The Avenue, IP26 4RF, Brookville, United Kingdom
- 08002335050
- info@bound2bounce.co.uk
- www.bound2bounce.co.uk
2.6
Poor
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always helpful and friendly
Always helpful and friendly. Have used this company for years and have always been pleased with the service they give.
September 4, 2018
Unprompted review
Excellent professional service from…
Excellent professional service from start to finish
July 6, 2018
Unprompted review
Fantastic!
Fantastic service. Booking was very easy. Staff really helpful and polite. Castle very clean and exactly as advertised. Highly recommend.
July 3, 2018
Unprompted review
Reply from Bound2Bounce
Hi James, Thank you for leaving us this review. We hope that we can help you have another fantastic day next year! :)
Very good service on the day.
Very good service on the day, erection and collection.
The only downside was communication during the run up to the event, lack of returning phone calls.
Mike Cross.
July 2, 2018
Unprompted review
Reply from Bound2Bounce
Hi Mike, Really pleased to hear that you were happy with the bouncy castle and the service we provided for you. Unfortunately due to being extremely busy during the peak season we can sometimes fall behind on returning phone calls within office hours (we are normally out delivering fantastic bouncy castles ;0) ). If you do decide to use us again we would always recommend emailing us so we can respond during the later parts of the evenings. However we have taken your comment onboard and will do our very best to return calls quicker. Thanks again, Bound2Bounce
Reliable and friendly service
Reliable and friendly service! Would highly recommend!
July 2, 2018
Unprompted review
Reply from Bound2Bounce
Thanks Shannen, great to hear you would recommend us :) hope to see you again soon!
The giant army assault course was one…
The giant army assault course was one of the main attractions at our village summer fayre. I highly recommend hiring this from Bound2Bounce. The staff were amazing and George sorted out everything we needed. We will definitely be using them again.
June 25, 2018
Unprompted review
Reply from Bound2Bounce
Thanks for taking the time to review us! Really glad the day was such a success, look forward to next year :)
Fantastic service!!!
Fantastic service!!!
I had accidentally booked my daughters bouncy castle for the Sunday.... her party was on the Saturday 🙈
Bound to bounce where fantastic and got me a bouncy castle within an hour of me calling them!! Just in time for the party!!!
Thank you so much!
June 18, 2018
Unprompted review
Reply from Bound2Bounce
:) thanks for leaving us such a great review! We always aim to please
Great Service
Great Service! I would highly recommend. Easy to contact, friendly service and they arrived before the scheduled time to set up.
June 18, 2018
Unprompted review
Reply from Bound2Bounce
Hi Jane, Thanks for taking the time to review our service, really glad you all had a good day thanks again :)
Thanks for delivering and providing the…
Thanks for delivering and providing the fun!
June 18, 2018
Unprompted review
Reply from Bound2Bounce
Thanks for reviewing us :) we're glad you all had a great time!
Always excellent service
Always excellent service. Lovely bouncy castle, delivered and collected on time. Thankyou.
June 18, 2018
Unprompted review
Reply from Bound2Bounce
Thanks for taking the time to leave us such a fab review! Hope to see you again soon :)
Excellent service very friendly and…
Excellent service very friendly and helpful
June 18, 2018
Unprompted review
Excellent service
Excellent service, but most importantly the castle was beautiful! I will recommend them to anyone:)
May 21, 2018
Unprompted review
Really helpful and turned up perfectly…
Really helpful and turned up perfectly on time. Great price and all the kids loved it
May 20, 2018
Unprompted review
Reply from Bound2Bounce
Hi Hayley, thanks for leaving us this great review! Glad the kids loved it, :)
Absolutely brilliant bespoke service
Absolutely brilliant bespoke service. The children were thrilled with the bouncy castle. I can thoroughly recommend the disco one - you can even use it on a drizzly day as is entirely indoors.
May 20, 2018
Unprompted review
Reply from Bound2Bounce
Thanks for taking the time to leave a review! We're really glad you enjoyed the Disco Dome :)
Good service was well please will use …
Good service was well please will use again and recommend to friends
September 16, 2017
Unprompted review
Amazing service very friendly and …
Amazing service very friendly and helpful. ..would highly recommend.
July 22, 2017
Unprompted review
Arrived early and set up with no …
Arrived early and set up with no problem. No complaints. Happy costumer, lots of fun had.
July 15, 2017
Unprompted review
Reply from Bound2Bounce
Hi Amber, Thanks for leaving us this review. We will always try and get to customers on time or even a little early ;) All the best Bound2Bounce
Reply from Bound2Bounce
Thanks for the review. Look forward to helping you create another great party!
Great communication and very friendly …
Great communication and very friendly and efficient service. Will definitely use again.
July 13, 2017
Unprompted review
Reply from Bound2Bounce
Great! Thanks for the review Lucy. Hope to see you again soon!
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