Zero stars really. Connection down for 13 hours. No one answers the phone. No one responds to emails or tickets raised on their website. Never a penny compensation or even an apology. Classic rural ex... See more
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Fine when it works, but frequent random outages, mostly late at night and intermittent loss of WiFi connection. Customer service is in South Africa, not the UK and more often than not you get passed... See more
Grindingly slow at times. Never super fast. £30 per month basic service. Only option in rural areas but doesn't deliver what the speeds it should. Regional outages occur from time to time. Can take 2-... See more
Terrible customer service. They appear to have left some children in charge of fixing customers problems. Was left with no internet connection for a week due to faulty equipment because "all our engin... See more
Company details
Written by the company
At Boundless we believe in listening to businesses so that we fully understand your requirements and can provide a tailored solution to your broadband needs. Our team has a wealth of experience in the IT and telecommunications industry spanning 40 years. We can support individuals, businesses, small, medium and large business parks, where other providers have failed to supply high-speed internet. We have considerable experience within the business broadband sector, with years of liaising, installing and maintaining small to large business networks. We are able to offer many years’ experience and expertise in a wide range of technical areas such as Networking (wired and wireless), Hardware Installation, Setup and Configuration, Network Routing, ISP Profiling and Telecoms. In any project we undertake, our work is innovative, using proven methods from our years of diverse experience in the Telecoms, IT and Business arena.
Contact info
Southside Aviation, Leeds Bradford Airport, LS19 7UG, Leeds, United Kingdom
- 01138 941951
- customerservice@boundlessnetworks.co.uk
- www.boundlessnetworks.co.uk
1.4
Bad
86 reviews
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Boundless Networks, a great company with a service offering to match
Having experienced the service and capability from Boundless Networks both privately and also professionally I find them to be an excellent company to deal with.
I moved into a new build home that wasn't able to receive fibre broadband so I contacted Boundless Networks, I was up and running quickly with a very competitively priced package that was stable and fast in a very data-hungry home!
When I needed to find a quick and effective yet technically demanding solution I again contacted Boundless Networks and they could not have done more to help. From the initial sales staff through to the engineers that came to install the solution everyone was extremely helpful, knowledgeable and efficient, we had several challenges in the environment we were operating in terms of security, process and procedure but they dealt with everything highly professionally and got the job done.
I would highly recommend!
October 7, 2019
Unprompted review
Reply from Boundless Networks
Hi James,
Thanks for the lovely feedback and it's great to hear you've received the service we expect all our customers to experience.
We use Boundless for Internet Services…
We use Boundless for Internet Services and Telephony. We get great internet speeds and good availability. Our Telephone service is good but instinctively I think the ability to update routing, messaging and those kinds of programming issues should be more readily available via an online dashboard rather than waiting for a technician to make the changes for you.
October 7, 2019
Unprompted review
Reply from Boundless Networks
Its great to see that you are happy with your connection Alistair.
Great experience with Boundless
Great experience with Boundless. Gave them very short notice that a connection was required but they delivered. We've experienced no service issues and any queries have been dealt with very quickly.
Would highly recommend.
October 7, 2019
Unprompted review
Reply from Boundless Networks
Hi Ann-Marie,
Many thanks for your feedback, much appreciated.
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