Bourne Home Furniture Reviews 

208
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more

Company replied

Rated 5 out of 5 stars

Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and... See more

Rated 5 out of 5 stars

Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of th... See more

Rated 5 out of 5 stars

Purchased a 10k washing machine. Great communication, Great product, happy friendly people. Offered to deliver tor free but we had a trailer which they loaded for us. Warranty given. A week later w... See more

Company details

  1. Furniture Store

About Bourne Home Furniture

Written by the company

Here at Bourne Home Furniture we pride ourselves on outstanding service and quality every time.

We provide our customers with the best alternatives to new appliances with brands like Beko, Hoover, Candy, Hotpoint, Hisense and more.

We stock over 200 products at any time so will be sure to have something to suit your needs! Our friendly team have years of experience in our products and have expert knowledge to help you choose.

From Washing Machines and Tumble dryers to Cooking products and Cooling products we have what you need at discounted rates.

We can deliver, install and recycle your old product all in one easy, friendly visit, taking all the hard work away from you.

We are open Monday-Saturday 9am - 5.30pm and our live chat online on our website is available most hours.

Our sofas are made to order in your favourite styles, fabrics and colours with a very exceptional 4-6 weeks manufacturing time. Although you can always buy one of our pre made designs straight from our show floor!

Buy now, Pay Later available across our product ranges with ClearPay now available in store and online. We also use Snap Finance for longer term finance arrangements, you can apply in store or online from the comfort of your own home, if you need any assistance please contact our friendly team who will always be happy to help!

Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and knowledge!

Great service and knowledge, able to provide a double fridge freezer to the exact specification we were looking for. Communication was great throughout the process and the delivery was incredibly smooth. They couldn’t have been more careful or courteous whilst delivering and made sure everything was working correctly before leaving. Would recommend and will be returning!

December 17, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Adam, it was a pleasure visiting you and look forward to seeing you again soon 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Twice I've used Bourne and I'll be recommending then to all family and friends in the future.

December 6, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Nick was a pleasure seeing you again and great you came back for your second purchase. Hopefully see you again in the future 😊

Rated 5 out of 5 stars

Fantastic service!!

Absolutely fantastic service. I was lucky enough to have won a washing machine through a competition on the bourne home furniture facebook page and it was delivered the same day as the winner was announced by a two man delivery service! For a small business it offer much better value and service than the big companies. Really appreciate everything.

December 2, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Leon, congratulations on winner the washing machine, hope to see you again soon 😊

Rated 5 out of 5 stars

Excellent customer service.

November 25, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Darren, it was a pleasure visiting you and look forward to seeing you again in the future 😊

Rated 5 out of 5 stars

Visited Bourne home furniture last week…

Visited Bourne home furniture last week 12/11/2919 for the very first time..
After viewing I purchased a fridge/freezer where the process from start to delivery was so quick..
I was very impressed with the service & price..
Would highly recommend..
Will be returning in the new year to add a washer & dryer..

November 18, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Mark, it was a pleasure visiting you and look forward to seeing you again in the future 😊

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service, friendly reliable attitude!

10/10

November 15, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you for the feedback Mac, it was great meeting you. Im glad we met your expectations and look forward to seeing you again. 😊

Rated 5 out of 5 stars

returning customer

returning customer excellent service and great friendly staff. would recommend them highly

October 28, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Robert, it was lovely seeing you again and great you decided to use us again. Look forward to seeing you again in the future 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Saw the advert Sunday 13/10/2019 for a Hoover condenser dryer. Messaged the person. Prompt reply. Delivered Monday 14/10/2019. All well packaged and sealed. I had a receipt and a warranty. Very pleased. Thank you very much bournefurniture.co.uk I would definitely buy again.

October 14, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Mrs Evans, we are so pleased that you are happy with our service but most importantly your new product 😊 We look forward to seeing you again!

Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
Prices better by a long way.
Would highly recommend to everyone.
All with guarantee.

September 29, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Clayton, we are so glad you are happy with your new product and look forward to seeing you again in the future 😊

Rated 5 out of 5 stars

Great product and a very good price

Great product and a very good price. Excellent communication throughout and extremely helpful with my delivery requirements.
Would absolutely try these guys for any other white goods I need.

September 16, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Sally, so glad you are happy with your new product and the service you received we look forward to see you again 😊

Rated 5 out of 5 stars

Purchased a washing machine from Chris…

Purchased a washing machine from Chris and Shannon and I have to say I was so impressed with everything from them advising and helping me decided what machine was perfect for me. They are so helpful and take all your needs into consideration. The delivery prowess was fast and brilliant from start to finish the boys were so polite and very professional helped me move my old machine and put my new one in thanks boys. I would highly recommend all my friends and family to these guys prices and quality is top notch. Thank you very much bourne home furniture can't wait to return for my next purchase.

July 22, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Tracy, we are so glad you are pleased with your purchase, it was a pleasure visiting you and hope to see you again soon

Rated 5 out of 5 stars

Really easy purchase and at a good…

Really easy purchase and at a good price, will use again.

July 22, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Becky for your review, it was lovely meeting you and hope to see you agin, good luck for the future

Rated 5 out of 5 stars

Bought a double bed and mattress

Bought a double bed and mattress. Mattress is great, and the bed frame is built well. Good value for money and delivery was on time. Would recommend.

July 22, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Luke, we are glad you are happy with you purchase. All the best with your new bed and look forward to seeing you again

Rated 5 out of 5 stars

Was a abit skeptical about buying here…

Was a abit skeptical about buying here because I was always told if it’s to good be to true it normally is, I couldn’t believe i could buy a £350 washing machine for £200 with free delivery and a warranty..

Turns out you can, the washing machine turned up when they said and the delivery guys were fully equipped to get it to my kitchen without a struggle. I opted for the install when I bought it and they were really professional, they took the old one out put the new one in and even put it to run before they left to make sure there were no problems.

I was explained to about how to sort out my warranty, the old machine was taken away and they mopped up the mess.

First class service from start to finish, Shannon served me in the shop and the baby was gorgeous he kept me entertained the whole time, really pleasant experience and I will be back I really fancy one of the beds thank you so much. Would definitely recommend to everyone.

July 21, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Gemma, so glad you put your trust in us and beat your expectations. It was a pleasure visiting you and look forward to seeing you again

Rated 5 out of 5 stars

Recently purchased my silver crushed…

Recently purchased my silver crushed velvet sofas and silver crushed velvet sleigh bed.

We upgraded our mattress to a memory foam with a lovely thick quilted cover and OMG!!! I can’t get out of it had it for a week now and I was nearly late for work the first few days!!

Best decision we made. The staff were friendly and helpful in choosing the right mattress, they set it all up for us on delivery as promised and they took the rubbish. Not often you get a service where it’s all about you but that’s exactly what we got!

The sofa is amazing also we all fit on it and is perfect for cuddling. Would 100% recommend to my friends and family. Thank you so much x

July 21, 2019
Unprompted review
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Reply from Bourne Home Furniture

Hi Sian, we are so glad you are happy with your purchase and so sorry you were nearly late!! It was a pleasure visiting you and look forward to seeing you again soon

Rated 5 out of 5 stars

Excellent service all round

Excellent, we purchased our new fridge freezer. Can’t fault the staff or the prices!!! The delivery was smooth they lads carried it in put it in place and took the rubbish away with them. I didn’t have to lift a finger :)

July 21, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you so much for the positive review we are so glad you are happy and look forward to seeing you again

Rated 5 out of 5 stars

Excellent product and outstanding…

Excellent product and outstanding customer service.

We purchased a washing machine and were really impressed with the speed of delivery and friendly service. The washing machine has surpassed our expectations and was also a great price.

Would thoroughly recommend them and would buy from them again.

July 12, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Bellinda for giving us the opportunity to provide you with your new product. It was a pleasure visiting you and wish you all the best in the future

Rated 5 out of 5 stars

Bought a washing machine and the lads…

Bought a washing machine and the lads that delivered it were very polite quick and removed my old one definitely recommend to anyone and will possibly by again if needed

July 12, 2019
Unprompted review
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Reply from Bourne Home Furniture

Thank you Michael, it was a pleasure visitng you and we wish you all the best in the future

Rated 5 out of 5 stars

Great service fab fridge freezer

Recently purchased a fridge freezer and it is amazing , lovely size delivery went really smooth and chris B and team were fabulous will definitely purchase again .. Margaret martin

July 12, 2019
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you Maggi, it was an absolute please visitng you and we wish you all the best in the future.

Rated 5 out of 5 stars

I recently purchased a double crushed…

I recently purchased a double crushed velvet sleigh bed and memory coil mattress from Shannon and Chris at Bourne home furniture and I’m over the moon with how amazing everything went from the purchase to delivery both Shannon and Chris took into account what I was looking for and advised me in a very professional manner on the best mattress to buy!!! I have had the best sleep ever in my new bed and the mattress is Devine and everything I was promised.

Thank you ever so much to you both i will definitely be back for future purchases.

July 4, 2019
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you Lisa, we are glad you have found happiness with your new bed and look forward to seeing you in the future 😊

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