Boutique Retreats Reviews 

330
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, extremely comfortable accommodations, and the seamless booking process handled by exceptionally helpful staff members. Many visitors highlight that the properties are wonderfully equipped, beautifully decorated, and provide a truly peaceful and relaxing environment for their holiday getaways. Some reviewers were not happy with specific property issues, noting problems like unexpected maintenance troubles, cleanliness shortcomings, and uncomfortable living room furniture. A few guests also mentioned specific difficulties regarding low water pressure, missing basic items, or encountering temporary facility failures during their time staying there.

What people talk about most

Location

Clients share positive opinions on location, highlighting the stunning natural surroundings and peaceful... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that properties are very well equipped and... See more

Quality

Customers had positive experiences with quality, highlighting that properties are beautifully designed,... See more

Booking process

Customers consistently note positive experiences with booking process, describing the system as simple,... See more

Service

Users describe positive interactions with service, highlighting luxury, comfort, and impeccable experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed at Akin in Devon, which was the second time we booked with Boutique Retreats. The booking process is easy, the staff very helpful and responsive, and the retreat was wonderful. The arrival g... See more

Rated 5 out of 5 stars

Just had the absolute pleasure of a weekend at The Mizzle. All of the ladies at Boutique Retreats were so helpful and friendly and the whole booking procedure was a breeze. The property itself was bey... See more

Rated 5 out of 5 stars

Very efficient process for booking and then good directions for finding the house. Very nice owner who lived next door and dealt with a couple of minor issues quickly and without fuss. Lovely house wi... See more

Rated 5 out of 5 stars

My husband and I stayed at New England Lodge with my parents and our dog for one week over the Christmas holidays, and we truly had an amazing time. The house is very spacious, bright, and stylish,... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

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4.7

All reviews

(330)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Thoroughly recommend!

I have booked via boutique retreats twice now and I am a fan. The website is easy to navigate and both cottages were exactly as described and featured on their website. Clear instructions were given to find and access the properties with lots of useful information on restaurants etc I would not hesitate to recommend booking your holiday with them.

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful Ivy cottage in Castleton…

Wonderful Ivy cottage in Castleton booked through Boutique retreats. The booking and customer service is exceptional and the property blissful. Everything had been thought through and we couldn't have asked for a better property. I'll book through Boutique retreats agaun

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Used Boutique Retreats a few times now…

Used Boutique Retreats a few times now and never been disappointed. The properties are advertised accurately, booking and customer service are great, and the properties are always of the highest standard. Will definitely be using them again next year

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

We are regulars of Boutique Retreats…

We are regulars of Boutique Retreats and rent every year. I have had reason to use their Customer Service which was fantastic and they deal with any queries quickly and fairly.
Our recent cottage rental was simply the best. The location was stunning, peaceful and the cottage had everything we needed - all exactly as advertised.
The standard of cleanliness is high (as I would expect) and we have already booked again for next year.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Quality you can rely on

I have stayed in a number of Boutique Retreat properties and each one has been fantastic, in both quality and service provided by both the owners of the properties and customer service.
The properties are not cheap, but it’s worth it knowing you will get a quality experience. You always ‘get what you pay for’ and Boutique Retreats are no exception. Our most recent booking at the Stables in Pembrokeshire was lovely

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Out of this world!

Exceptional cottage with sea view - couldn't have asked for more from Boutique Retreats - generous hosts, cosy and warm and the location was out of this world!

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

We stayed at Trelowen-Fowey-Friday 24th to 31st March 2023…

We stayed at Trelowen-Fowey from 24-31st March 2023 and had a wonderful holiday. We were very lucky to be the first visitors to this newly renovated home. The location was perfect and the accommodation sublime, so comfortable and luxurious. The house had everything we wanted, so well stocked with everything you need and so well thought out. We enjoyed coming back from days out just be in the house and garden areas taking in the views over the river. Then a stroll in the evening to a good choice of restaurants and pubs. Fowey is so lovely and the house has the wow factor that does not disappoint -a real gem

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

A wonderful company! thank you

We have used Boutique Retreats for a few amazing holidays and we really can't fault them. Booking is really easy. The member section of their site makes managing and paying for your holiday very simple and check in info is easily accessible. We have used Boutique Retreats for a 50th celebration holiday and our honeymoon and each time they sent us a letterbox gift to help make our stay even more special. We would not hesitate to use them again. Thank you Boutique Retreats

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

A beautiful place.

We had a lovely stay in Dolly’s Plaice , Fowey. The accommodation was just perfect , everything thought of and so comfortable. The views from the property are stunning and we spent hours just relaxing looking out of the window. Having a parking space was good, we spent quite a bit of time in Fowey itself just mooching about in the many beautiful shops, then eating out.
Highly recommended.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

The cottage we rented was beautiful and exactly as described. Exceptionally well designed and comfortable with everything we needed. The booking process was very straightforward and queries that we had before travelling and when at the cottage were dealt with very efficiently.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Easy booking, great comms/info and fantastic holiday cottage

This was our second booking through this company, for the same property - Sea Thatch. What I like about booking through BR is it’s straight forward, easy booking and not bombarded with info afterwards. The cottage was just as described with the loveliest, most thoughtful welcome pack. Love Sea Thatch so much that I’m not sure we will book a different property but if we do, we will def return through BR.

February 17, 2023
Unprompted review
Rated 3 out of 5 stars

Building site next door spoiled the use of the outside area.

Recently spent several days at a beautifully appointed 4 bedroom cottage near Padstow . Close to the north coast Cornish beaches it is perfect for those who enjoy surfing and the lovely restaurants in Padstow and environs. The views from the rear of the cottage are stunning however marred at this time by the next door property being a building site with two large containers , a digger and numerous builders vans and lorries.
Would have thought that Boutique Cottages would have checked and advised us of this and/or reduced the price. Am sure this will be a 5 star property once the builders have gone .

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Vincis

We stayed at Vincis, near Portreath in Cornwall, a truly spectacular setting overlooking the ocean! The house is modern, spacious and just a few minutes' walk from the beach. Boutique Retreats offer a wide range of superb properties but this is a family favourite!

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy client

This was my second time using Boutique Retreats and I find both their service and accomodation to be excellent.
Beautiful places to stay, very stylishly presented with absolutely everything you could possibly need for your stay.
The Boutique Retreat team are very professional and the booking system is simple and straightforward.
Can't praise this company enough!

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

Disingenuous and disinterested service…

Disingenuous and disinterested service overall.
Concealed important information such as no cell phone reception at property - until after 100% deposit had been paid.
Malfunctioning security lights kept us awake for several days - not fixed until several days in to stay (they subsequently claimed to have resolved immediately which is inaccurate).
House heating was off when we arrived meaning baby and elderly guests suffered freezing temperatures for 4 hours.
I declined an offer of 10% off the next stay as I’ll never have anything to do with them again.

December 22, 2022
Unprompted review

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