We called today at the Hollingworth Lake development. We were greeted by the super friendly Rhrodri. He was extremely informative, he quickly and very concisely gave us a good overview of the Cypres... See more
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Review summary
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Me and my husband bought our first home together - “the hedgerows”. Part buy, part rent scheme which enabled us to get on the housing market. Our sales consultant Amber Luxton was brilliant! Explained... See more
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David Howard our Sales Consultant at Coggeshall Mill made our customer experience, one that was impressive from the start. Explaining everything really well and keeping us informed along the way. Dav... See more
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The sales consultant at Pickford Green , Coventry( Debbie Tierney) is brilliant, nothing is too much trouble, and she makes you feel totally at ease with the buying process. The site managers are als... See more
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Company details
Written by the company
At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services
Contact info
New Ash Green, United Kingdom
- www.bovishomes.co.uk
4.5
Excellent
922 reviews
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Helpful, accommodating and professional
Helpful, accommodating, friendly and professional! The reservation process was made really simple - Colin and Martin went out of their way to help and support us. Very impressed!
April 6, 2026
Reply from Bovis Homes
Hi Michelle,
We appreciate your kind words! We are so glad the reservation process was simple, and our team offered helpful support. Thank you for your positive feedback.
Kind Regards,
Kobi
Bovis Homes
Bovis’ Claire Keville
My wife and I are buying a Bovis new build from their Kenilworth development, and thus far the sale process has been managed for Bovis by Claire Keville. Very sadly she has been moved by Bovis to another development before our build is finished, but her professionalism and impressive commitment to detail gave us enormous belief that Bovis would deliver all that we asked for and were promised. We will greatly miss Claire’s input during the remainder of this process. Thank you Claire for all your guidance and help. Those taking your role have a lot to live up to.
April 6, 2026
Unprompted review
Reply from Bovis Homes
Hi David,
We appreciate your positive comments regarding the purchase of your new home. We are grateful for your kind words about our team member and recognize the value of their dedication. We wish you the best as the building of your home continues.
Kind Regards,
Kobi
Bovis Homes
Hollin Bank Littleborough. Positive experience
We have visited the Hollin Bank development in Littleborough and we were greeted by Rhodri. I must say we have visited a lot of new build sites to look for our ideal home, I have never had such a wonderful experience as the one with Rhodri. So much so we went back again today to discuss potential options to purchase after the initial visit yesterday. Rhodri is the upmost professional, has infectious positivity, his attention to detail and knowledge of the houses is second to none. I have worked in sales for 32 years, in my experience people buy from people and Rhodri is someone you would want to purchase a home from. Please pass on my positive feedback to Rhodri.
April 6, 2026
Unprompted review
Reply from Bovis Homes
Hi Ian,
We're happy to hear that you had such a wonderful experience during your visit. It's great to know that the team member's professionalism, positivity, and knowledge stood out to you. We appreciate you sharing your positive feedback.
Kind Regards,
Kobi
Bovis Homes
The team at Hollin Bank go above and…
The team at Hollin Bank go above and beyond. We started our journey with Gav and have recently been working with Rhodri and Claire. They’ve all gone out of their way to make our experience a good one. There’s nothing to much trouble and you’ll still find them replying to messages when their working day is done.
April 3, 2026
Unprompted review
Reply from Bovis Homes
Hi Sharlene,
We appreciate your kind words! We are so glad to hear that our team has been helpful and responsive throughout your experience. It's great to know that their dedication made a positive difference for you.
Kind Regards,
Kobi
Bovis Homes
Perfect buying experience
Bev is without doubt one of the best sales advisors I have come across, made the experience super enjoyable and had so much knowledge to help us make all the right decisions, no pressure just honesty.
The development and build look amazing, we cant wait to move in.
April 5, 2026
Reply from Bovis Homes
Hi N/A,
We're happy to hear that the sales advisor made the experience super enjoyable and provided so much knowledge. We appreciate you highlighting the honesty. We're glad you like the development and build!
Kind Regards,
Kobi
Bovis Homes
Fantastic communication throughout
Fantastic communication throughout - highly recommend.
April 4, 2026
Unprompted review
Reply from Bovis Homes
Hi Matthew,
We're happy to hear that you had a positive experience with our communication. Thank you for your recommendation!
Kind Regards,
Kobi
Bovis Homes
Our experience so far has been lovely
Our experience so far has been lovely, Rhodri who is currently working at the Hollin Bank site has been very helpful. He is very knowledgeable about the homes and processes relating to purchasing a Bovis Home.
April 4, 2026
Unprompted review
Reply from Bovis Homes
Hi Mrs HOBSON,
We're happy to hear that your experience has been lovely and that the team member has been very helpful and knowledgeable! We appreciate you sharing your positive experience.
Kind Regards,
Kobi
Bovis Homes
Reply from Bovis Homes
Hi Dave S,
We appreciate you sharing your positive experience; we're so glad that you found our team member helpful and knowledgeable.
Kind Regards,
Kobi
Bovis Homes
Excellent communication
Excellent communication, very helpful throughout the whole process and great after care service once complete.
January 6, 2026
Reply from Bovis Homes
Hi Julian,
We're happy to hear that our communication and after-care service met your expectations. Thank you for sharing your positive experience with us!
Kind Regards,
Kobi
Bovis Homes
Andrea was fantastic and so helpful
Andrea was fantastic and so helpful. She went through everything thoroughly and made us feel at ease. Thank you.
April 4, 2026
Reply from Bovis Homes
Hi Hannah ,
We are happy to hear that the service provided made you feel at ease! We appreciate you taking the time to leave us this fantastic feedback.
Kind Regards,
Kobi
Bovis Homes
Potteric Edge
Lisa Morley at Potteric Edge has been brilliant since day 1 of the process of buying through the shared ownership scheme, she has made the journey easy, being super friendly & informative. I would definitely recommend this building company . I absolutely love the house & feel so blessed to ne living here, its a dream come true .
April 2, 2026
Unprompted review
Reply from Bovis Homes
Hi Jane ,
We're happy to hear about your positive experience at Potteric Edge! It's great to know that our team made the process easy and informative and that you love your new home. Thank you for your recommendation!
Kind Regards,
Kobi
Bovis Homes
It was very professional
Very professional service with experience staff ready to help .
I was very impressed with Mandy’s experience and ability to give the right advice
April 1, 2026
Reply from Bovis Homes
Hi Washington,
We're happy to hear you received professional service and helpful advice from our experienced staff. We appreciate your positive feedback on the service you received.
Kind Regards,
Kobi
Bovis Homes
Friendly staff and can reach any time…
Friendly staff and can reach any time for getting information. Good dealing to customers.
April 1, 2026
Reply from Bovis Homes
Hi Akhil,
We're happy to hear that our staff was friendly and accessible, providing helpful information and good service. Thank you for your positive feedback!
Kind Regards,
Kobi
Bovis Homes
Rhodri was so welcoming and honest with…
Rhodri was so welcoming and honest with everything. I didn’t have a booking and he took the time to answer my enquiry even though he looked like he was in his way out.
March 30, 2026
Unprompted review
Reply from Bovis Homes
Hi Christopher,
We're happy to hear that you felt welcomed. It's great to know that our team member took the time to assist with your enquiry. We appreciate your feedback!
Kind Regards,
Kobi
Bovis Homes
We have recently reserved a beautiful…
We have recently reserved a beautiful home at Hollin Bank and been in over the weekend to ‘meet the builder’ look around our home and the progress it’s making and got to choose our kitchen / tiles etc and some little extras to make our home just how we want it. We couldn’t have done this without the support from Rhodri, who made the process go extremely smoothly and was very helpful with guiding us to make the right choices (as we was indecisive on most things 🤣🫠 never felt rushed) Rhrodi was extremely welcoming friendly and witty! Which we loved. Cannot wait for completion now and to live into our forever home 🏡
March 29, 2026
Unprompted review
Reply from Bovis Homes
Hi Katie,
We're happy to hear that the home selection process went smoothly and that you felt supported. It's great that the guidance provided helped you make the right choices for your new home. We appreciate your positive feedback and are excited for you to move into your forever home!
Kind Regards,
Kobi
Bovis Homes
Completed today with Bovis Homes
Completed today with Bovis Homes, Kidderminister. Lisa was our Sales Consultant. The smoothest and easiest experience as a first time buyer. Completion took just over a month. Lisa was professional, friendly and made us both super comfortable. 10/10!
March 30, 2026
Unprompted review
Reply from Bovis Homes
Hi Nigel,
We're happy to hear that your first-time home-buying experience was smooth and easy. We appreciate your positive feedback and are so glad we made you feel comfortable. Thank you!
Kind Regards,
Kobi
Bovis Homes
Reply from Bovis Homes
Hi Marcin,
We're happy to hear that your experience was fast and without any issues. Thank you for your positive feedback!
Kind Regards,
Kobi
Bovis Homes
One disaster after another with this…
One disaster after another with this bunch of cowboys. Bob the builder could have done a better job ! They turn up to repair things, wrong door, no kitchen plinth, wrong panels. Ongoing issues since purchase. Avoid and dont purchase from them.
July 31, 2025
Unprompted review
Reply from Bovis Homes
Hi Vanessa,
Thank you for sharing your feedback, and we are very sorry to hear about the difficulties you have experienced. The issues you have described including incorrect items, missing components and repeated visits do not reflect the standard of service we aim to provide, and we understand how frustrating this has been for you.
We take situations like this seriously and will be contacting you directly to review what has happened and ensure the correct repairs and parts are arranged without further inconvenience.
Your feedback helps us improve, and we hope we can restore your confidence in us.
Kind Regards
Kobi
Bovis Homes
Our Bovis Home
We are currently in the process of buying a Bovis home with the support of Dawn.
Dawn has been unbelievably helpful with assisting us to make our purchase as smooth as possible. She has been very efficient, quick in communication and nothing is to much trouble.
March 29, 2026
Unprompted review
Reply from Bovis Homes
Hi Connor,
We're happy to hear that you've had such a positive experience. We appreciate your kind words regarding the support you've received. It's great to know the assistance has been helpful during your purchase.
Kind Regards,
Kobi
Bovis Homes
Amazing staff help
March 29, 2026
Reply from Bovis Homes
Hi Noah,
Thank you so much for your wonderful feedback. We’re delighted to hear that our staff were able to help you and that you had such a positive experience. Your kind words mean a lot to the team. We look forward to assisting you again in the future.
Kind Regards,
Kobi
Bovis Homes
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