I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more
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Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.
Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.
We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.
Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.
Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.
SHOP NOW CONTACT USUnit 10, Stairbridge Court, Stairbridge Lane, RH17 5PA, Bolney, United Kingdom
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I’ve just got 6 pairs of the trousers I love them.
I love the blouse but am disappointed because I wore it last week and when I took my coat off it was very creased. I considered returning it but I have washed it.

Reply from Box2 Fashion
Top was at least 3 times too wide. Ordered my usual size.
Impressed with returns policy worked well.

Reply from Box2 Fashion
The item I ordered was as described I was informed of delivery and my item arrived safe and sound via Royal Mail within a couple of days thank you Box 2

Reply from Box2 Fashion
Easy to navigate the website. Order delivered promptly - parcel easy to track with Royal Mail.

Reply from Box2 Fashion
The jeans I bought were not a suitable fit for me, so I returned them. The process of returning an item was very straightforward and the refund was confirmed quickly. I bought a different pair of trousers instead and these fitted perfect. I am delighted with both the fit and the quality.

Reply from Box2 Fashion
Always good quality and nice fabrics. Quick delivery much appreciated

Reply from Box2 Fashion
Really pleased with the jacket -I can see myself using it to mamy occasions ! Thank you so much . Xx

Reply from Box2 Fashion
Very disappointed in the packing of one of the items which was so badly creased and put into the chest bag that I had thought it had been sent out without inspection after a return. I therefore did not even try it on.

Reply from Box2 Fashion
My order was dealt with quickly. I received it quickly.

Reply from Box2 Fashion
Always pleased with purchases and if I need a different size you are also very accommodating. Thank you ☺️

Reply from Box2 Fashion

Reply from Box2 Fashion
I have always had a great service from Box 2. However I am disappointed Because the tops/blouses are only up to a size 28.
Please can we have larger sizes
Thanks Joan x

Reply from Box2 Fashion
Everyone is so helpful and friendly and very patient with me because I have dementia . I have bought 6 pairs of trousers and all are fabulous thank you so much.

Reply from Box2 Fashion

Reply from Box2 Fashion
Placing the order was easy. The person I spoke to was friendly and very efficient. Knew about sizing of the product

Reply from Box2 Fashion
Received my order after three or four days. I purchased the top from the sale, which was very good value. The material is excellent and the design good, but the colours are rather more than I normally wear, it nevertheless the less delighted

Reply from Box2 Fashion
Excellent service. Ordered and within four days delivered here to Ireland. Clothes as usual lovely.

Reply from Box2 Fashion
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