God service .
Company replied
Boxer
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See what reviewers are saying
God side og nem at overskue.
Company replied
En super god behandling 👍
Company replied
Still waiting for them to contcat me. I should have had internet already last week, 8 days ago, but here I am now, still waiting. More than that, I 'm still waiting for someone to contact me, to e... See more
Company replied
Company details
About Boxer
Written by the company
Boxer udbyder bredbånd, tv og streamingtjenester. Med Boxer kan du få lynhurtigt bredbånd, de største danske streamingtjenester og alle de tv-kanaler, vi danskere ser mest. Du kan få det samlet til en billig pris eller enkeltvis – det er op til dig. Læs mere på boxer.dk
Åbningstider i kundeservice og teknisk support:
Mandag - torsdag kl. 9.00 - 17.00
Fredag kl. 9.00 - 16.00
Lørdag kl. 10.00 - 16.00 (kun teknisk support)
Søn- og helligdage lukket
Vi behandler personoplysninger i overensstemmelse med gældende regler. Læs mere om vores persondatapolitik på boxer.dk.
Mandag - torsdag kl. 9.00 - 17.00
Fredag kl. 9.00 - 16.00
Lørdag kl. 10.00 - 16.00 (kun teknisk support)
Søn- og helligdage lukket
Vi behandler personoplysninger i overensstemmelse med gældende regler. Læs mere om vores persondatapolitik på boxer.dk.
Contact info
Der er stadig for meget "pakkeløsning" i jeres udvalg.
zx zx zx zx zx.
January 27, 2013
Unprompted review
Reply from Boxer
Hej Jesper
Mange tak fordi du har givet dig tid til at skrive en anmeldelse.
Vi har forsøgt at sammensætte nogen basispakker som kan passe til enhver smag. Vi kan blandt andet tilbyde Boxer Mini som pt. er vores billigste basispakke, hvor vi har inkluderet en lille håndfuld kanaler. Det er også nemt at tilkøbe nogen tilvalgskanaler så du kan få præcis de kanaler i din pakke som interessere dig.
Hvis du selv ønsker at sammensætte hele din pakke kan vi anbefale Flex8. I denne løsning kan du vælge de 8 kanaler som du vil have i din pakke, og du har også mulighed for at skifte dem hver måned.
Du kan læse mere om vores forskellige basispakker her: http://www.boxertv.dk/produkter/Pakker-og-priser/Basispakker/
Hvis du vil lave nogen ændringer i dit abonnement er du velkommen til at kontakte vores kundeservice, så vi sammen kan sammensætte din pakke så den passer bedst til dit behov.
Med venlig hilsen
Cecilie, Boxer TV.
No response, no service
The tv-signal I receive is very unstabel, and the set box needs frequent calibration - which does not yield any improvement at all.
And as I wrote the company to unsubscribe, I didn't even get an answer or an acknowledgement of my subscription-cancelling. I wonder what will happen, when I - as I'm obliged to do - return the chip card to Boxer a month after my cancellation notice: The company will probably still charge me of a subsciption ... ?
November 20, 2012
Unprompted review
Reply from Boxer
Hej Steen
Mange tak for dit indlæg på Trustpilot.
Først og fremmest kan vi bekræfte at dit Boxer abonnement er opsagt, og at vi den 2. november 2012 har sendt en bekræftelse på dette. Det er selvfølgelig beklageligt hvis du ikke har modtaget mailen.
Derudover ville vi meget gerne i telefonisk kontakt med dig, for at få løst dine tekniske problemer, men vi har desværre ikke noget telefonnummer registreret på dit kundenummer.
Du bedes derfor besvare den tilsendte mail, med et telefonnummer hvorpå vi kan træffe dig.
Vi ser frem til at høre fra dig.
Med venlig hilsen
Patrick, Boxer TV
:-) We are very satisfied. It just works.
We recommend Boxer every time we're talking television with our friends
November 12, 2012
Unprompted review
Started OK, and then uaacceptable bad and now so and so
First when started picture was ok, then we ordered box no 2 and we got a very bad box from a cheap producer. We tryed to contact Boxer Denmark, but they did not answer the telephone. I took more than 3 month to get a OK box for television no. 2.
They are still very slow to answer.
Now we at least 3 times per hour get pixelcrash at our television due to quality problems with the signal from Boxer Denmark
November 7, 2012
Unprompted review
Reply from Boxer
Hej Niels
Mange tak for din bedømmelse.
Vi beklager at du har haft svært ved at komme i kontakt med os. Behandlingstiderne hos os, både telefonisk og skriftligt, har desværre været højere end forventet den seneste tid. Vi er dog i gang med en omfattende gennemgang af vores kundeserviceafdeling, så behandlingstiderne fremover bliver nedbragt til et acceptabelt niveau.
Det bestemt ikke optimalt at du har udfald på dine TV-kanaler og det lyder meget frustrerende at det sker så ofte.
Vi vil meget gerne tilbyde dig et opkald fra vores tekniske afdeling, således at vi kan finde frem til problemet med din installation.
Med venlig hilsen
Martin, Boxer TV
Very good signal.
I Have Boxer, and I'm really happy about it, there is good signal, and I would like to recommend you!
November 5, 2012
Unprompted review
Reply from Boxer
Hi Alice
Thank you very much for your review.
We are very happy to hear that you are satisfied with your subscription.
Have a nice day.
Best regards
Martin, Boxer TV
good expect to figure out the bill
when there are problems Boxer solve the problems by telephone both bills and techical problems
October 11, 2012
Unprompted review
Simple and easy to use
It's almost the same as plug and play. I had no problems setting up the devices and I had all my channels within 5 minutes.
July 14, 2012
Unprompted review
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