Box Menswear Reviews 

1,735
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the delivery service is exceptionally fast, ensuring orders arrive promptly and in excellent condition. Consumers are also very satisfied with the overall high quality of the materials, noting that the garments consistently offer a very comfortable and reliable fit for daily wear. However, some reviewers were not happy with sizing inconsistencies across different products, finding certain items much larger or smaller than expected. A few people also experienced frustrating delays when trying to resolve order issues or exchange incorrectly sized items with customer support representatives.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made with a lovely, soft... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made and... See more

Order

Consumers find order experiences to be mixed, as opinions vary significantly regarding the process. While... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting the fast and efficient... See more

Service

Customers had positive experiences with service, often highlighting prompt delivery, excellent follow-up, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW ...What can I say but AMAZING,Received my package this morning ,express delivery too. Amazing fit ,Got 6pairs of BOX briefs and they fit perfectly ,amazing quality and great feel on. Cheers fo... See more

Rated 5 out of 5 stars

I've orderd loads from box yea odd ones did not fit quite right but the quality is first class .and I had a problem with wrong size being sent but contacted them eventually they replaced them i can'... See more

Rated 5 out of 5 stars

I will be trying out my Tanga 3.0 Inca briefs under my Boxer swimmers for the beach in Italy in about 4 weeks and am expecting a very positive comfortable results. Ive been using the classic boxers fo... See more

Rated 5 out of 5 stars

I bought 1 pair of briefs in black to go to Rocky horror. They were amazing fit was great and supported all well making me feel more confident. So thus encouraged me to place an order for more. Such u... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Swimwear Store
  5. T-Shirt Company
  6. Underwear Store

Written by the company

Box Menswear is a distinctly British brand, offering the highest quality in men’s underwear. We appreciate comfort and quality in equal measures. Our luxurious boxers and briefs are crafted from soft stretch fabric with a distinctive branded elasticated waist band – comfortable, durable and supportive, with a smooth, close fit. Designed and distributed in the UK, Box is a name you can trust.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(1,735)

227 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery, nice product

The package arrived promptly and in good condition. The singlet was a comfy fit – if anything a little on the large size, but still snug and fit for purpose, and looks good. Durability remains to be seen, as I've only just received it and tried it on.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality

Ive been ordering Box underwear for a few years, I've never had any issues with any of them,great quality feel really good to wear and very snug and great fitting, im always extremely happy with purchases and service I've received , ill continue to buy and support you guys

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

In love with this brand

Lovely collection and brand. I took a couple of joggers and shorts to start with, and a mystery box. All products are great. The fit is just right.
Definitely suggest, and I will buy more soon😁

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Best quality out there

Quality of the items are amazing. Got a couple to test out and ended up buying multiple 3 packs. The briefs and things are so comfortable it doesn't feel like your wearing anything. 10/10 recommend

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

It is an extremely good product

It is an extremely good product. I have purchased many different brands and these are the best ones I have found. They run a little larger than anticipated. I am a 32” waist and usually purchase Medium. The small size fits me perfectly.

February 12, 2026
Unprompted review
Rated 4 out of 5 stars

The fabric is smooth and breathable

The fabric is smooth and breathable, is like wear nothing, the defiyng front series is what i was looking for and I got it. The seams are almost invisible and like not there. Shipping time perfect, but I guess one thanga in a cheap transparent plastic bag can be improved. 8 points. Thanx

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality

Great quality, exceptional comfort and brilliant colour range. Order acknowledged quickly and delivered within 2 days. All in order.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

The Look - The Feel of BOX Menswear.

Upon receipt of the latest BOX advertisement arriving in my inbox I checked out the latest style and looks available for me. The model wearing what I bought gave me the reason I wanted to purchase the product and an extra buy as well. I liked the look of the product and how it looked on the model, and I wanted some of that for me. Quality of the clothing is top mark and are well made. Get the look and get the feel for yourself.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

I've orderd loads from box yea odd ones…

I've orderd loads from box yea odd ones did not fit quite right but the quality is first class .and I had a problem with wrong size being sent but contacted them eventually they replaced them i can't fault the products and service from box underwear.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 2 jockstraps (90’s) and…

I purchased 2 jockstraps (90’s) and followed size guide and went for 2XL, they are nice but then ordered 2 more XL and are a better fit. They are comfortable, supportive and look good. Delivery is quick and will buy more - looking at singlets

February 9, 2026
Unprompted review

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