B P Collins LLP Reviews 

212
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, making interactions pleasant and productive. The service is frequently highlighted for its efficiency, responsiveness, and clear communication throughout various processes. People appreciate the helpful and patient approach, receiving sound advice and excellent guidance even during stressful times. Many people found the company's support invaluable, leading to positive resolutions and manageable experiences during challenging situations. Reviewers frequently express high satisfaction and a strong willingness to recommend the team for future legal matters.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Consumers find service to be positive, consistently describing it as professional, thorough, and efficient.... See more

Customer service

People report positive experiences with customer service, highlighting the clear explanations and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For someone navigating divorce it can be a scarey & anxious time, but james so knowledgable & reassuring which put my mind at rest. He explained the process, advised me of my options & kept me updated... See more

Company replied

Rated 5 out of 5 stars

We would certainly use B P Collins for any future work. Caroline Sugrue is brilliant. She was caring, friendly, intelligent and totally professional in her dealings with us. She kept us fully informe... See more

Company replied

Rated 5 out of 5 stars

We recently sold my husband’s late parents’ house, which was never going to be an easy process — both practically and emotionally. Caroline at BP Collins in Gerrards Cross was absolutely incredible th... See more

Company replied

Rated 5 out of 5 stars

One of those occasions when the AI summary of reviews is spot on. From initial outreach to the very end B P Collins and Alix Beese have been responsive, attentive and extremely diligent. The advice I... See more

Company replied


Company details

  1. Law Firm
  2. Criminal Justice Attorney
  3. Divorce Lawyer
  4. Employment Attorney
  5. Lawyer
  6. Real Estate Attorney

Written by the company

B P Collins is a multi-award-winning firm that offers high-quality legal advice for individuals, families and businesses. With almost 60 years of experience and extensive knowledge, many of our practice groups maintain a top-tier ranking in legal directories such as Chambers and The Legal 500. The firm has been named in The Times Best Law Firms from 2022 to 2024. Our clients find us approachable, supportive and quick thinkers. We gain their trust with a pragmatic approach: we use plain language and respond quickly to produce a timely top-level result. B P Collins is here to help you achieve your goals with the ambition to make your life easier. For more information, visit bpcollins.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(212)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service from BP Collins

I recently had reason to seek the services of BP Collins in Gerrards Cross. I was delighted with the excellent advice and support that I received. Their responsiveness and professionalism were second to none. It was a first class service. I wish to mention Shauna Everitt, from the Dispute Resolution team in particular. Her quick grasp of the issues and the helpful manner in which she framed the options for resolving matters was exceptional. Emily Schwieger, who was supporting the process, also contributed in a very capable and effective fashion.

April 1, 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for the wonderful feedback Andrew, we appreciate it!

Rated 5 out of 5 stars

We worked with Matthew Crockford on the…

We worked with Matthew Crockford on the purchase of our first property. He was responsive, clear and reliable – we didn't have to chase at all on anything. As a result, the purchase went smoothly. Would recommend.

March 28, 2025
Unprompted review
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Reply from B P Collins LLP

Thanks for taking the time to leave us a review, it's appreciated!

Rated 5 out of 5 stars

Elliott Brookes is outstanding

Elliott Brookes has done an outstanding work helping me terminate my lease contract 12 months before the end of the lease contract. I had to urgently leave the property I was renting because it was not suitable (broken heating system, lack of hot water, ...). Elliott saved me more than 10 times his fees.

April 2, 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

Elliott Brookes has acted for us for a…

Elliott Brookes has acted for us for a number of years on various scenarios requiring litigation. In all cases his advice and recommended way forward has been pragmatic and cost effective, leading to successful conclusions.
Our company will be using Elliott again when appropriate.

March 28, 2025
Unprompted review
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Reply from B P Collins LLP

Thanks for taking the time to leave us a review, it's appreciated!

Rated 5 out of 5 stars

Great service

Emma Eastwood assisted me through a very stressful time, she was always so professional but was also very kind and caring to my sensitive situation. Emma and her colleagues kept me regularly informed of what was going on, she also advised me on many things when I wasn't thinking with a clear head and some things which I hadn't even thought about. I would highly recommend B P Collins and would like to say thank you to Emma and her team.

December 2, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for leaving us such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

Redundancy made easier

Jeff was very professional with a touch of humility during a time at work that was difficult for me. I appreciate his help and advice to get my agreement over the line.

March 20, 2025
Unprompted review
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Reply from B P Collins LLP

Thanks for taking the time to leave us a review, it's appreciated!

Rated 5 out of 5 stars

Matthew Brandis

Matthew Brandis, assisted us through a very stressful matter, his approach was professional and he was always at the end of the phone. He resolved our issue as efficiently as possible. I would highly recommend.

March 18, 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for the lovely feedback Max!

Rated 5 out of 5 stars

BP Collins are excellent

I came to BP Collins for help with my divorce finances and child arrangements and I am so grateful to have found them. James is both expert and utterly humane - I always felt that he knew exactly what he was doing when it came to the law and strategy, and at the same time he could understand how I was feeling, and honestly how everyone involved was likely feeling. He supported me so well, always making himself available when I needed him, and was also able to bring on board two phenomenal barristers, both of whom advocated brilliantly for me and my son. I don't think it's an overstatement to say that choosing James as my solicitor was one of the pivotal choices of my life - he managed to get us a settlement and child arrangement that was fair and that has allowed us all to move on to better things. It's so important to get it right when you are choosing your representation in a divorce, and I would wholeheartedly recommend James.

March 30, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you Katie for taking the time to leave such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

Excellent experience throughout!

Jake King and Jeff Kong were both really fantastic in helping me out with an employment matter. They are both highly professional, knowledgeable and communicated with me in a stellar manner. I had a wonderful experience throughout and Jeff took off a load of stress from what I can only describe as an exceedingly stressful time of my career. Highly recommended, thanks, Jeff & Jake.

January 31, 2025
Unprompted review
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Reply from B P Collins LLP

Dear Dr Lau, thank you for taking the time to leave such a wonderful review. We are so pleased that the team were able to help.

Rated 4 out of 5 stars

Employment related issue…

I worked with Jeff Kong and Jake King in regards to an employment issue. They were both very professional and responsive to my questions. No false promises were made. I had a satisfying outcome and would recommend Jeff if someone was looking for some legal expertise in employment.

December 20, 2024
Unprompted review
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Reply from B P Collins LLP

Thanks for taking the time to leave us a review, it's appreciated!

Rated 5 out of 5 stars

Professional and kind

Ella has helped me during a very stressful time of my life, a divorce. Apart from being an excellent professional and giving me fantastic advice, explaining things to me so clearly, she was also so warm and compassionate at a distressful time for me. I cannot thank her enough for her support and kind words all the way through the process.

January 15, 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for the lovely feedback Sabine!

Rated 1 out of 5 stars

Just there to protect businesses not…

Just there to protect businesses not people

January 14, 2025
Unprompted review
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Reply from B P Collins LLP

We are sorry to hear that you were not satisfied about your experience with our firm. We are committed to providing high quality legal advice and client care. If you are unhappy with any aspect of our service or charges, our complaints procedure is detailed on our website. Any complaint received is thoroughly investigated.

Rated 5 out of 5 stars

Jonathan Moss handled my issue first…

Jonathan Moss handled my issue first with a face to face meeting and written advice. I followed this and the outcome was positive. I would recommend BP Collins/Jonathan Moss as they have a diverse team of Lawyers to give advice and keep one supported to the end.

November 1, 2024
Unprompted review
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Reply from B P Collins LLP

Thanks for taking the time to leave us a review, it's appreciated!

Rated 5 out of 5 stars

First rate service and outcome

I received employment advice from Kathryn Fielder, a partner, resulting in a significantly better outcome. First rate service including responsiveness; quality of advice and outcome; and costs. Kathryn made the process easy and stress free. I would not hesitate to recommend Kathryn to others.

December 17, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for the lovely feedback James!

Rated 5 out of 5 stars

Outstanding Legal Support and Excellent Result!

I am incredibly grateful for the exceptional service I received from Jeff Kong and the team at BpCollins. From the very beginning, Jeff provided clear, professional guidance and was always approachable, offering sound advice throughout the entire process.

I came to Jeff after receiving an initial compensation offer from my ex-employer, which I felt was inadequate. Jeff took the time to thoroughly understand my case, explained all my options, and developed a clear strategy to negotiate a better outcome. His negotiation skills were truly impressive, and thanks to his hard work and expertise, I received a compensation package that was significantly higher than the original offer.

I felt supported and confident throughout the entire process, knowing that I was in capable hands. The level of professionalism, attention to detail, and dedication to achieving the best possible result was second to none. I cannot recommend Jeff Kong and BpCollins highly enough for anyone seeking expert employment legal advice or representation.

Thank you once again, Jeff, for your outstanding work – it made all the difference!

December 2, 2024
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Reply from B P Collins LLP

Thank you Elena for leaving such a wonderful review!

Rated 5 out of 5 stars

I worked with Olivia Duncan on a…

I worked with Olivia Duncan on a sensitive family related matter that had to turn to legal advice. By working with her, we came out with the right deterrent which stopped the family issue escalating and needing more drastic action.

July 1, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review, we appreciate it!

Rated 5 out of 5 stars

They acted on behalf of my house…

They acted on behalf of my house purchase and the service was seamless and significantly better than other solicitors in the chain.

December 13, 2024
Unprompted review
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Reply from B P Collins LLP

Thanks for taking the time to leave us a review, it's appreciated!

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