B P Collins LLP Reviews 

212
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, making interactions pleasant and productive. The service is frequently highlighted for its efficiency, responsiveness, and clear communication throughout various processes. People appreciate the helpful and patient approach, receiving sound advice and excellent guidance even during stressful times. Many people found the company's support invaluable, leading to positive resolutions and manageable experiences during challenging situations. Reviewers frequently express high satisfaction and a strong willingness to recommend the team for future legal matters.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Consumers find service to be positive, consistently describing it as professional, thorough, and efficient.... See more

Customer service

People report positive experiences with customer service, highlighting the clear explanations and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For someone navigating divorce it can be a scarey & anxious time, but james so knowledgable & reassuring which put my mind at rest. He explained the process, advised me of my options & kept me updated... See more

Company replied

Rated 5 out of 5 stars

We would certainly use B P Collins for any future work. Caroline Sugrue is brilliant. She was caring, friendly, intelligent and totally professional in her dealings with us. She kept us fully informe... See more

Company replied

Rated 5 out of 5 stars

We recently sold my husband’s late parents’ house, which was never going to be an easy process — both practically and emotionally. Caroline at BP Collins in Gerrards Cross was absolutely incredible th... See more

Company replied

Rated 5 out of 5 stars

One of those occasions when the AI summary of reviews is spot on. From initial outreach to the very end B P Collins and Alix Beese have been responsive, attentive and extremely diligent. The advice I... See more

Company replied


Company details

  1. Law Firm
  2. Criminal Justice Attorney
  3. Divorce Lawyer
  4. Employment Attorney
  5. Lawyer
  6. Real Estate Attorney

Written by the company

B P Collins is a multi-award-winning firm that offers high-quality legal advice for individuals, families and businesses. With almost 60 years of experience and extensive knowledge, many of our practice groups maintain a top-tier ranking in legal directories such as Chambers and The Legal 500. The firm has been named in The Times Best Law Firms from 2022 to 2024. Our clients find us approachable, supportive and quick thinkers. We gain their trust with a pragmatic approach: we use plain language and respond quickly to produce a timely top-level result. B P Collins is here to help you achieve your goals with the ambition to make your life easier. For more information, visit bpcollins.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(212)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service on property purchase and sale

We have used Caroline Sugrue at BP Collins conveyancing team twice, once on a purchase of a flat and once on a house sale. Both transactions brought up some very tricky issues which Caroline dealt with brilliantly and very efficiently. I would certainly use her again and I would not hesitate to recommend her.

December 13, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for leaving such a wonderful review!

Rated 5 out of 5 stars

Simply the best

Excellent and professional service and communication who when above and beyond in our recent house transactions.
Would highly recommend BP Collins and have used them over many years and they have always delivered exceptional service

December 13, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for the lovely feedback Richard!

Rated 5 out of 5 stars

Excellent Service

Excellent Service - every step of the legal process was explained clearly and I was treated with respect and compassion through a very difficult time. I can highly recommend B P Collins Divorce and Family services.

December 12, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review, we appreciate it!

Rated 5 out of 5 stars

When The Going Gets Tough

Joseph P Kennedy said, "When the going gets tough, the tough get going". When the going got tough in my world, Matthew Brandis got things going. Calm, reflective, supportive and considerate of my family situation. No question, having Matthew to guide and advise kept me on track and I managed to maintain perspective. Wonderful that he was there for me.

December 5, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you Maura for leaving such a wonderful review!

Rated 5 out of 5 stars

Shauna Everitt, boundry dispute.

Shauna Everitt professionally dealt with a dispute with my neighbour. I’m very happy with her quick accurate work,many thanks Shauna, GT.

December 4, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review, we appreciate it!

Rated 5 out of 5 stars

Elliott Brookes and his team

Elliott Brookes and his team were very thorough in their handling of this matter, communication was clear and concise and we were kept constantly updated.
We were very pleased with the outcome.

September 2, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for the feedback Karen, we appreciate it.

Rated 5 out of 5 stars

Swift and professional

I was referred to BP Collins and I'm very glad to say they provided just what I needed. Swift and professional, Jeff Kong handled my matter with a great sense of confidence and understanding.

November 21, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review, we appreciate it!

Rated 5 out of 5 stars

HR Advice

I would rate the advice and guidance I received from Kathryn Fielder at BP Collins very highly. It was good to have someone with experience in my corner when dealing with a large corporation over an HR issue. Kathryn was cool and calm offering first class advice which I took and which resulted in a positive outcome for myself. Many thanks Kathryn.

November 7, 2024
Unprompted review
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Reply from B P Collins LLP

Thanks for leaving us such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

Highly recommended

I would just like to thank Craig and the team at B P COLLINS, we have been dealing with them on a matter for nearly two years. We could not fault Craigs professionalism and attentiveness while helping us to resolve our situation, I would highly reccommend Craig and the team.
Lisa & Alan.

October 28, 2023
Unprompted review
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Reply from B P Collins LLP

Thank you Lisa and Alan for leaving such a wonderful review!

Rated 5 out of 5 stars

We worked with Emma Eastwood who did a…

We worked with Emma Eastwood who did a brilliant job handling our case. She was very knowledgeable and provide excellent advice.

August 1, 2024
Unprompted review
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Reply from B P Collins LLP

Thanks for taking the time to leave us a review, it's appreciated!

Rated 5 out of 5 stars

I Would like to express how impressed…

I Would like to express how impressed and thankful we are to Rubin Italia at BP Collins. Rubin took the time to understand our legal matter and took the matter straight to hand with outcome being resolved out of court. Rubin is by no doubt an Expert in the field of law, highly professional and also attends to every details, not to forget he’s negotiations skills are second to none and remarkable. Would definitely recommend Rubin to friends and family!!!

October 1, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for leaving us such a wonderful review and for recommending us to friends and family.

Rated 5 out of 5 stars

Thank you so much Rubin Italia

Thank you so much Rubin for your representation to Coventry Council.

Coventry Council had contacted us in respect of an unlicensed HMO property. Rubin’s thorough and effective representation to the Council helped us secure a simple financial penalty avoiding matters at court!!

Rubin, we are so grateful for all your assistance, especially having brought this matter to an end very quickly without any delays and also submitting additional representation to the council reducing the fine further.

We highly recommend instructing Rubin to anyone having issues with the council and HMOs.
Many thanks.

Shan

October 2, 2024
Unprompted review
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Reply from B P Collins LLP

Hi, thank you for sharing your experience and for leaving us a wonderful review.

Rated 1 out of 5 stars

I was also affected in this and yet…

I was also affected in this and yet they continue to ignore and prove an sort of update.

Im not a direct client but i will never use or recommend this firm to my audience.

I was also blocked on linkedin from trying to contact them regarding a case.

They should at the very least provide if they are still instructed and continue to represent the client.

"I had a terrible experience dealing with this firm. I got caught in a Ponzi scheme, and the scammer hired these solicitors to represent him. Specifically, Heather Burch and Simon Carrol from BP Collins initially reached out requesting victims to direct all communication through them. However, they have failed to respond to any of the victims' inquiries for over a month despite multiple attempts via letters, mail, and phone calls.

They refuse to open up any sort of dialogue or provide updates on the situation or the possibility of the scammer paying back some of the money. As a result, I and several others have lost our businesses and are at risk of losing our homes, and yet BP Collins still refuses to get in contact with us.

This experience has greatly affected my mental health and despite making them aware of such a serious situation they continue to ignore me!

September 16, 2024
Unprompted review
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Reply from B P Collins LLP

Whilst we value feedback in all forms, we note that you are not, and have never been, a client of the firm. To the extent your concern relates to a dispute with a client of the firm, or with any other party, we are unable to comment on the matter due to client confidentiality.

Rated 1 out of 5 stars

Ponzi Scheme Defenders…

I had a terrible experience dealing with this firm. I got caught in a Ponzi scheme, and the scammer hired these solicitors to represent him. Specifically, Heather Burch and Simon Carrol from BP Collins initially reached out requesting victims to direct all communication through them. However, they have failed to respond to any of the victims' inquiries for over a month despite multiple attempts via letters, mail, and phone calls.

They refuse to open up any sort of dialogue or provide updates on the situation or the possibility of the scammer paying back some of the money. As a result, I and several others have lost our businesses and are at risk of losing our homes, and yet BP Collins still refuses to get in contact with us.

This experience has greatly affected my mental health and despite making them aware of such a serious situation they continue to ignore me!

August 1, 2024
Unprompted review
B P Collins LLP logo

Reply from B P Collins LLP

Whilst we value feedback in all forms, we note that you are not, and have never been, a client of the firm. To the extent your concern relates to a dispute with a client of the firm, or with any other party, it is not appropriate for us to comment.

Rated 5 out of 5 stars

From my initial call to BP I was met…

From my initial call to BP I was met with calm, kind and efficient responses. I expressed the urgency and importance of my situation and within 30minutes Dominic Beirne was holding my hand and helping me address the legal process I was involved with. He was utterly brilliant never demonstrated any judgement but insisted “we are on your side, we will look after you”. I was immediately comforted and despite the devastating impact the legal process was having, Dominic kindly supported me whenever I needed.

September 2, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for your great feedback Gem!

Rated 5 out of 5 stars

Attention to detail

Attention to detail. Support throughout the process. Sensitivity to parenting issues

August 1, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for the feedback Gloria.

Rated 5 out of 5 stars

Fantastic firm!

We recently used BP Collins, specifically, Nicola Newton, for our house sale and purchase. She was excellent throughout the process with high attention to detail, extremely thorough reports, and very quick in her work - and also easy to contact for quick questions! I was particularly impressed that she was preparing our final report from day 1, so that it didn’t take weeks to come to us after all the searches had been returned. I wouldn’t hesitate to use Nicola again, or to refer BP Collins to friends.

June 28, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for the lovely feedback Harriet!

Rated 5 out of 5 stars

We are hugely grateful for Craig…

We are hugely grateful for Craig Williams' (and Ella Goldsmith's) assistance. Their advice and assistance was clear, always prompt and overall made a stressful set of circumstances significantly more manageable. We would not hesitate to instruct them again.

May 31, 2024
Unprompted review
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Reply from B P Collins LLP

Thank you for your great feedback Emily!

Rated 1 out of 5 stars

Horrible lawyer called Caroline Sugrue

Horrible lawyer called Caroline Sugrue. She was rude, antagonising, did not read or adhere to the divorce court order in trying to extract her fees from the settlement first which would have caused her other instructred client to lose her home.

I had to get another external senior partner to correct her as she wouldn’t take from me that she was wrong. She declined to give a fee breakdown until I got said partner to tell her she should. At the very end she wouldn’t transfer my equity unless I sent her fees. If I am paying you fees I expect a breakdown and if I am paying you fees I am your client! This was on a conveyance on a divorce that I had to pay half the fees for their main client my ex wife. Either way I paid fees to your firm this review stands!

Yes extortion again! I sent the fees and I will be complaining to the Solicitors Regulatory Authority (SRA) about this appalling conduct!

June 14, 2024
Unprompted review
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Reply from B P Collins LLP

Mr Khonje is not and has never been a client of this firm.

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