BPerfect Cosmetics Reviews 3,347

Products were fabulous and delivered promptly, had small issue and customer service was amazing to deal with, definitely purchase from site again

I just love Beperfect, every time I contact customer service they are so lovely and fix everything promptly and professionally! It is so lovely to see someone from Northern Ireland create and build a brand that has amazing & affordable products, and do so much charity work. All the beautiful products have give me some confidence back, after a long battle with Adenomyosis and endometriosis, can’t wait to get my operation so I can get out and show off my new skin and make up lol so thank you xx

Robyn helped me resolve an issue instantly & was a pleasure to deal with

Excellent time with response and solved my problem straightaway

amazing Customer Services from Perfect was dealing with Robyn and she was so kind and Sorted out my Problem in no time

Thank so much Robyn for all your help .

Regards

Carol. Hughes

I recently had an issue with an order from BPerfect and i have to say their customer service was excellent. From the moment i reached out they were incredibly quick to respond to all my emails and kept me fully updated. The team were incredibly friendly and helpful and they handled everything very professionally. Overall i am very impressed with their service and wouldnt hesitate to order from them again

Waited a week for an amazing surprise box. Got a rotten bright Barbie pink blusher and two lip pencil which nobody would buy. Waste of €18 real charity shop stuff.

Absolutely amazing service and very quick to respond and help me with my questions.

I had a small issue with a missing product that was missing from my purchase. I sent an email to the Bperfect team and the lovely Ann had responded very quickly and got my issue sorted in less than 24hours. Great customer service. Thank you so much for your help Ann. Keep up the great work.

Helpful, quick response

I had received a damaged product and had it replaced within a couple of days .
I did not have my order number and thought this would be a problem but it was no problem at all as the assistant found it for me.
I will definitely shop with be perfect again.

My daughter made two separate purchases yesterday and I noticed later that she was only rewarded BPerfect loyalty points for one of them. I contacted customer service on the contact us form and the error has been identified and the points added to her account within a short space of time.

Fantastic customer service , contacted them via email , responded within 2 hours and resolved my issue , 5 star service
Friendly , fast , efficient

What a company, a fantastic customer service and I just want to mention Deborah who was so efficient and so helpful and kind.

I have ordered a few times since discovering this brand. I love the products. I ordered a few items at end of march in a flash sale. Unknowingly my predictive text on phone had changed my default delivery to my work address. Nightmare starts for me. Despite trying to change address when I discovered this there were 3 failed attempts at delivery. I had been able to add a safe place to notify driver and also put a huge note on the office door saying leave it here in porch! Yodel kept saying it’s out for delivery but wouldn’t let me change address just add a safe place they said. B perfect Customer service tried a few times to locate parcel but all yodel said was it’s out for delivery. But no joy. I had lost hope but really wanted the order. So today I asked for refund so I could reorder and in 5 mins customer services did just that. So my order has been resubmitted and I’m impressed with the customer service team for their response

I had an enquiry about my order and Robyn from BPerfect Customer Care helped to resolve the issue quickly and easily. The Mrs Perfect powder foundation is lovely.

I had an issue with a product I bought so I emailed customer service. It was excellent, I was dealing with Robyn and she done everything possible to help resolve the issue for me, she was so quick to respond and so helpful with everything. 10/10 for customer service.

Excellent customer service. I received my item and part of it was not suitable for use as it had dried out. I contacted customer service and after forwarding pictures of item a replacement was posted out. This arrived within a few days.

Excellent service, very quick response - best service I have received ever

I received the wrong product and when I emailed to report, Robyn quickly replied to apologise and inform me that she would send out the correct product. Brilliant service.