BPerfect Cosmetics Reviews 3,347

After having a missing product from my bundle the lovely Deborah kindly and swiftly had one sent out to me along with another order I had placed the following day, thanks Deborah

Emailed BP.as my free gift (lip pencil) was faulty. CS representative called Deborah sorted it out and sent me another one. Really pleased with their customer service. Would recommend.

Always great customer service! Robyn was very helpful today!

I bought some foundation which I should have received a free brush with, unfortunately I didn't receive it. I emailed them and I received an email almost immediately and promised to send the brush. I received it 2 days later. So in my opinion the customer service is brilliant can not fault that kind of service.

I'm not great with make up had no idea what to put on and how to do it but went to your store in tallaght and Louise was amazing to work with. She done my make up and showed me the process as she was doing it. I left feeling great and a new make up kit. Will definitely be back and will recommend to friends and family. Thanks again Louise

Missing BP parcel... long story short Deborah is amazing at her job... she has sorted things out in no time at all...thankyou so much Deborah for your patience with me and being so polite and kind...

Popped into bperfect store in Newtownards recently and had a fab make over by Ebony. She advised me on the shades and products which would enhance my skin and boy did she know her stuff. She was bubbly, chatty, knowledgeable and made me feel amazing when I left the store with my new products. Thanks Ebony

Ordered from BPerfect a number of times as well as buying in-store. Customer care is always excellent.

Very speedy response. Hopefully the replacement will arrive soon. Robyn from Customer Service was extremely pleasant and efficient.

Hi Ann from customer service was absolutely brilliant.she dealt with my complaint very well
All sorted within 2 days

Thanks Ann
From Jacinta walsh

Emailed be perfect re a -faulty product , A lady called Ann looked after me and its all sorted. My replacement is on the way . I Purchased this product in Dunnes stores, and they would not help me. I went directly to the company Be Perfect, and i am very happy with their service . Look forward to receiving my package later on this week . Customer care staff member Ann was very helpful and came straight back to me . Great service .

Thank you ,
Andrea

Had a small issue with my order and sent an email, Ann replied and was very helpful and had the issue resolved straight away. Really good customer service.

Had a problem with royal mail contacted customer service. Ann went above and beyond to help me thanks again.

I got mistakenly got the wrong product and emailed the customer care and they replied promptly to myself. Deborah was very friendly and provided great assistance.

After I ordered wrong shade I contacted Customer care. Deborah changed my order very quickly before it was despatched. Brilliant 🤩

Absolutely love B perfect especially the Mrs glam collab. I was adding little bits to my original makeup since it came out now over 5 years I’m fully into b perfect and Mrs glam I love it. Wouldn’t change my makeup brand not a clue what I used before this💋

I had an issue with a missing lid. Deborah was so helpful and efficient. Problem solved in minutes. Highly recommend chroma cover foundation too.

I bought a bundle and the wrong thing came and I talked to Deborah and she was really good!!! Got my problem sorted all thanks to her.

I must say I find the bperfect team outstanding i order alot from them one particular order I was missing an item and got on to customer care and got onto a lovely lady who fixed the problem immediately great customer service

Deborah from customer care responded to my issue and resolved everything immediately. Very happy with the speed with which she carried out the amendments. Many thanks