Overall Brayley Milton Keynes has given me excellent service and help over the last 3+ years from a new Dacia Duster bought to the servicing. I recently exchanged and bought a new Dacia Duster from... See more
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James was an Absolute pleasure to deal with. Extremely smooth process, from the enquiry made online to driving away in my new Dacia 8 days later. Big thanks to James and the team
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The staff very friendly and welcoming and patient. The motability agent was very helpful from the start. He explained the process and when I collected the car he explained new features on the car a... See more
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Exactly how a service should be. From the smooth booking process to the call from the service team confirming exactly what I needed, everything was handled professionally. Everyone greeted me with a... See more
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
17 Barnsdale Drive, MK4 4DD, Westcroft, United Kingdom
- 01908 866200
4.5
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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10/10 customer service would highly recommend!
After numerous problems at another dealership I went to the Milton Keynes branch. Everything was straight forward and how it should be. Jordan and Jason were amazing from start to finish and I now finally have my car!! The customer service was amazing and communication wasn’t a problem. If you need a call back you actually get one and emails get replied to which made a huge difference compared to my previous experience elsewhere. Jason kept me updated throughout the whole process and nothing was too much to ask. He went out of his way to ensure I got my car and me and the family couldn’t be happier. My only regret is not going to them first! I would highly recommend this branch to anyone wanting a new car. I had no problems at all and they made getting my first car a breeze. When the time comes to change my car I’ll be looking forward to going back! Honestly can’t thank Jason enough! This dealership is professional, friendly and helpful. If you need a car save yourself the hassle and just go straight to this dealership! You won’t regret it!
April 3, 2022
Unprompted review
Reply from Brayleys Cars - Brayley Dacia Milton Keynes
Hello Mamie, thank you for your amazing review! We're always pleased when someone chooses to buy a Dacia from us, but when they leave such great feedback as well, it really makes our day - thank you!
JASON WAS AMAZING HE KEPT ME UPDATED…
JASON WAS AMAZING HE KEPT ME UPDATED SINCE I PLACED MY ORDER BACK IN NOVEMBER
I COLLECTED MY CAR TODAY IN THE SUNSHINE
ALL VERY SHINY
JASON WAS GREAT COULD NOT DO ENOUGH FOR ME MADE MY EXPERENCE EXCELLENT
March 25, 2022
Unprompted review
Reply from Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for the brilliant 5 Star review. We really hope you enjoy your new car, I will make sure Jason is aware of your fantastic comments
Duster Auto
Collected our family's 10th Dacia today. As normal car was already for us out side the showroom. Hand over from Jack was very clear and concise but at no time were we rushed. Very pleased with the new car (first automatic Duster). Car was very well prepared (I am ex Military so I expect a good standard).
March 18, 2022
Unprompted review
Reply from Brayleys Cars - Brayley Dacia Milton Keynes
HI Alan,Thanks for the great review, we hope you enjoy many happy miles driving your new Duster. We're very proud to represent Dacia and really appreciate your loyal custom!
Superb customer service at Brayleys MK
Superb customer service at Brayleys MK, and extremely good value. Very highly recommended.
March 16, 2022
Unprompted review
Reply from Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review - we really appreciate you taking time to leave such kind feedback!
Reply from Brayleys Cars - Brayley Dacia Milton Keynes
Hi Andy. Thank you for your review, star rating and very kind words about Danny at our Milton Keynes dealership
Excellent
Excellent customer service, personable and professional and fitted around us as a family with two young children to make sure service was carried out quickly. Punctual and reliable.
February 10, 2022
Unprompted review
Reply from Brayleys Cars - Brayley Dacia Milton Keynes
Many thanks for your great review. We're glad to have been of assistance and look forward to seeing you in future!
Top draw service
From the start, the help and assistance from Brayleys has been excellent. The sales rep Jason was an absolute star. He said, after I bought the car, if I have any problems just give him a call, and I have done about a couple of things and he is always willing to assist and support. The service was brilliant
February 9, 2022
Unprompted review
Reply from Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your kind review, as well as for choosing to buy your car from us. We have passed your comments to Jason, along with our congratulations.
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