Brayleys Cars - Brayley Dacia Milton Keynes Reviews 

Just received SIX ads from them for an upcoming VIP event but not a single human response from two emails asking for a price for a service. I know they received the emails as an auto reply said so and that they were being sent on to the service group in Milton Keynes. This lot just want to sell cars and then forget you. The Northampton dealer can have my business.

Added after the reply: Needless to say no one bothered to contact me: that was just a ploy on their part to make other customers think they are responsive.

Really good experience and swift turnaround

Good value servicing, friendly & helpful

Just an absolute nightmare and I will not be buying another car from Dacia which is such a disappointment as we have had quite a few cars from here.....being told that a gear box failure could be possibly due to wear and tear on a 2022 plate ! When it's a know fault in Dacia judging by all the forums. No contact from any one when I broke down RCA Dacia assistance was even more shocking ! Sending a van with two seats to recover me and my two children only the be told he couldn't do anything. Arranged with RAC assist to put my vehicle on a low loader, the next day. Me and my children had to get a train home. The low loader apparently couldn't find my vehicle despite the fact there is only one road through the village I was broken down in. More phone calls, more apologies, more excuesses and still no action my car was still there up until yesterday afternoon. My vehicle has now been broken down and abandoned for 6 days shocking..My father has to call the RAC assist again and rearrange the collection with force in the end as it was getting ridiculous. I went on holiday leaving my family in charge of this whole sh#! Show. I'm fuming

Excellent experience! We met with Joe to discuss our next motability car, he was extremely helpful and polite! Joe answered any questions we had and he was very informative!
We went ahead and put our order in! Can’t wait to get our new Jogger when it’s ready!
Thank you for an easy process!

Walked into the dealership on a Sunday mid morning (probably the busiest day I could go)

Staff were very good and took the time to talk to us about what we wanted, were extremely knowledgeable, offered us lots of options and made me feel at ease.

I'd say that within 5 minutes I knew that I would be we buying my car from them and that I had 100% trust in them.

In particular I would single out Tony as being a superstar from the first few seconds we spoke to him right up to the end us dealing with him.

I always use the main dealer. I always thought they would be more expensive, but I've found the costs reasonable. For a small fee they will collect and return your car which saves hanging around. My last 2 cars have been bought from Brayley.

Amazing experience at Dacia, Milton Keynes. My husband and I went in on Saturday to enquire about a new car and our options and was greeted by a very friendly, professional salesman Tony. We were in the showroom for some time discussing many options and we were not rushed at all. Tea and coffee was made for us. Perfect cup of tea!! Today, we have gone back to pick up my new car. Again, tea was waiting for us for our arrival. Tony was excellent from the moment we met him, until the moment I drove off the forecourt today. Nothing was a silly question, paperwork was completed with a very professional, simple and caring nature. Tony was excellent. I would highly recommend taking a visit to Dacia if you are interested in swapping your car!!!

No problem with service but was let down by freezing pipes so car could not be cleaned.

Joe very helpful , explained everything clearly . Thank you

Joe was very helpful when we went to look, test drive and eventually sign an agreement for a new car. We didn’t feel at all rushed, he explained everything clearly and was very personable and friendly. Never had a bad experience dealing with Brayleys.

We were treated with friendly courtesy and felt confident that Tony was providing us with honest advice. So much so that we decided to close the deal on our first visit.
The strengths and limitations of the car were explained and there was no pressure placed on us at any time. A thoroughly heartening experience

Staff polite friendly and very helpful. Repairs and MOT carried out quickly and efficiently within timescale expected.

Great experience with this company, so good I came back again another car! Good service, straightforward, no hard sell.

After years of avoiding main dealerships for the servicing and MOT of my Dacia, believing them to be far more expensive than independent garages, imagine my surprise when every single aspect of my experience with Brayley's, including the pricing, along with customer service, convenience, and quality, has far outstripped any garage I have visited in the last 10 years. And for a very reasonable £20, they'll collect and drop off your car too, which is a lifesaver for me during a busy work day. It's Brayley's for me every time from now on.

This was the first service carried out under my contract plan with Brayley Dacia Mk. The work was carried out in a very professional and timely manner and the car being washed was much appreciated. My only criticism is that I found when initiating the original booking it was difficult
to get through to the service dept , if I had not encountered this problem I would have gladly given 5 stars.

Bought a second hand car from Mazda- the service was impeccable, efficient and reliable. Ben went out of his way to make sure that the process was painless and always answered any questions I had. He met all of the criteria I had for a car and the experience of buying was really good. Really recommend Mazda at Milton Keynes.

Joe at Brayleys Milton Keynes was super informative and very helpful when we attended to test drive some Dacia cars. We subsequently bought a Duster and the whole process went very smoothly, part exchanging
our previous car and receiving our brand new Dacia.

Very friendly and helpful staff. Gave unbiased advice. I made an order for a car and then changed my mind to another model. This was no problem and the new car was supplied with no issues. I am really pleased with My Dacia Duster. It has plenty of room and is a pleasure to drive. I had a couple of extras fitted: spare wheel and dog bars. They took a little time to arrive however, they were fitted straight away. In short the staff are great, the cars are brilliant, the service is outstanding and the deal I got was good. I highly reccommend them.

Friendly, professional. Can't fault the servicing. I notice the improvements while driving. The mechanics do a first class job. Highly recommended.