Brayleys Cars - Brayley Dacia Milton Keynes Reviews 

205
TrustScore 4.5 out of 5

4.5

17 Barnsdale Drive, MK4 4DD Westcroft, GB


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Rated 5 out of 5 stars

Overall Brayley Milton Keynes has given me excellent service and help over the last 3+ years from a new Dacia Duster bought to the servicing. I recently exchanged and bought a new Dacia Duster from... See more

Company replied

Rated 5 out of 5 stars

James was an Absolute pleasure to deal with. Extremely smooth process, from the enquiry made online to driving away in my new Dacia 8 days later. Big thanks to James and the team

Company replied

Rated 5 out of 5 stars

The staff very friendly and welcoming and patient. The motability agent was very helpful from the start. He explained the process and when I collected the car he explained new features on the car a... See more

Company replied

Rated 5 out of 5 stars

Exactly how a service should be. From the smooth booking process to the call from the service team confirming exactly what I needed, everything was handled professionally. Everyone greeted me with a... See more

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Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • 17 Barnsdale Drive, MK4 4DD, Westcroft, United Kingdom

  • 01908 866200

4.5

Excellent

TrustScore 4.5 out of 5

205 reviews

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4.5

All reviews

(205)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customers

My husband and I have recently bought Mazda MX-30. Tony Hatton (the sales executive) was extremely helpful when talking us through all the options for finance and car choice. The car itself was well prepared and specification exactly as agreed. I'd highly recommend this Mazda salon and will definitely return if choose to by one more Mazda car.

September 26, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Izabela, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tony. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Great service

Great service

September 24, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Marva, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Fantastic service (for my service)

Just wanted to say massive thanks to all at Brayleys for my recent service.

Incredibly friendly, car serviced promptly and called to say ready to pick up. Keep up the great work!

September 9, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

After changing my battery the media…

After changing my battery the media unit did not work - I tried entering the activation code supplied which did not work. Booked it into Brayleys MK, expecting it to be in all day but they sorted it within 15 mins - great service - thank you

August 22, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

As good as it gets for a sales experience

Both Jack the Sales Manager, and Constantin the Sales Executive, have gone above and beyond expectations and their knowledge of the different ways of getting the best deals is as good as it gets for the Renault Brand. Will recommend to my colleagues and friends. Great location.

August 9, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Chris, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jack and Constantin. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Kelly is a great sales man

This is the second car we’ve had from Dacia now and every time it’s been nice and easy. This time we were dealt with by a lovely sales guy called Kelly. Couldn’t fault Kelly at all he done everything he could to be within our budget and our requirements. Thank you for your patience and great knowledge Kelly!

July 31, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Chloe, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kelly. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Top rate service

Tony Johnson was a top man when I went to Milton Keynes Dacia to purchase my new car. Very knowledgeable about the Dacia range and had my Stepway ordered in the colour of my choice. (Khaki Green) Car came in earlier than expected and on collection Tony gave me a detailed run through of all the features on my new car. Top Service all around and highly recommended by myself.

July 29, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Alan, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tony. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Hassle-free car purchase

Constantin was personable, efficient and communicative in our car purchase. Both used cars in which we’d expressed an interest were ready to test drive at the agreed time, and he was very responsive to our emails.

June 19, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Simon, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Joe has been extremely helpful and…

Joe has been extremely helpful and informative showing us all the ins and out of the Dacia Jogger no pressure at all and a brilliant experience in our new purchase.

June 6, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Chris, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Joe. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Accommodating and knowledgeable staff

I had a brilliant experience at Brayley's! Joe was so accommodating and knowledgeable, he really listened to what I wanted, got me booked at short notice and even came in on his day off so I could pick up the car when it was convenient to me. He let me know all the options but I really appreciate that he didn't oversell anything and I never felt pressured. This was such a calm and even enjoyable experience, when previously buying a car has been a bit of a nightmare. Thanks so much to Joe F and Brayley's!

May 11, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Kate, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Joe. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Nothing but a great experience from the…

Nothing but a great experience from the guys at Brayleys Milton Keynes . My sales person who was named Kelly was really helpful and polite . Will definitely be back in the future .

May 9, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Tim, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kelly. We look forward to continuing to welcome you into the dealership for many more years

Rated 5 out of 5 stars

No problems

No problems

April 19, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Trevor, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Friendly and fantastic service

Danny was extremely helpful in accommodating through the entire process. No question was too small and his speed of replies to my emails was great. Danny explained everything clearly. He even offered to stay late on my collection day if I couldn't make it to the dealership by closing. Above and beyond!

April 17, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Tim, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Danny. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Great customer service

Great customer service, made sure my car had a good service, friendly staff, got my car spotless

April 15, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your kind feedback - your custom is appreciated and we look forward to seeing you in future

Rated 5 out of 5 stars

I justo got my car today at Brayleys…

I just got my car at Brayleys Milton Keynes today,Dacia Sandero car I never thought I would have the most amazing experience buying a car the connection I had with Tony Johnson one of the sellers was exceptional, very friendly big smile and someone that new how to help finding the car I need very professional, someone that I would recommend to see as seller in Brayleys Milton Keynes.Hey Tony thankyou👍

March 29, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great review - Tony takes pride in the service that he offers customers and is motivated by positive feedback such as yours. We hope that you enjoy your Sandero and look forward to seeing you in future.

Rated 5 out of 5 stars

Dacia Sandero Stepway

We were very impressed with (Joe Fountain) the salesman who helped us with our purchase of our Dacia Sandero Stepway. Joe knew everything about the car and brand and was able to answer all our queries expertly. When we collected the car Joe gave us a complete rundown of everything we needed to know and offered us more help if we should need a return visit to go over any further queries we may have.

March 24, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Ann, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Joe. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Kelly was open and listened to my needs…

Kelly was open and listened to my needs during the review and came up with a solution. All in all a great experience

March 22, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for taking time to leave such a positive review - we appreciate your custom and will convey your kind comments to Kelly.

Rated 5 out of 5 stars

couldn't have asked for better.

We ordered our first motability car through Brayleys. our dealer (Danny) walked us through the whole porcess to order the car and answered all our questions no matter how silly they seemed. he kept in touch updating us on the car we ordered and then when we collected the car he again walked us through the process and answered and questions we had, the car was just finshed getting valeted as we went thorugh the paperwork and was still having finishing touches to make it perfect as we went out to the car. Danyy took the time to sit in the car with me and go through all the cars controls with me and made sure i know i can go contact him and go back if i have any questions about the car or issues connecting devices or working all the buttons. He even arragened to have the in car screen protector left on so our son could peel if off and be part of getting the new car.

March 19, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great review! Danny and the team at Milton Keynes care about delivering the best possible customer service and our Motability status is something we also take pride in. We're glad to have you in the Dacia family and look forward to seeing you in the years ahead.

Rated 5 out of 5 stars

Bradley's Davis Dealers Milton Keynes.

Took our car for it's first service at Bradley's in Milton Keynes.
I waited whilst it was done in a timely fashion as explained and it was fully valeted.
First class 'service'!

March 20, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great review. We're delighted to hear that your experience was positive and look forward to seeing you in future.

Rated 5 out of 5 stars

The best car-buying experience ever

I purchased an ex-demonstrator Mazda3 Exclusive Line at the end of February 2024 from Brayleys at Milton Keynes. I was looking for exactly that year, make, model, colour, and low mileage. I saw it online on the Autotrader website and it was by far the cheapest (by over two thousand pounds) of 3 or 4 that matched my requirements. It had the lowest mileage of only 1402 miles. I rang to enquire about it and I spoke to Jason, who was very helpful and answered all my questions about the car. Initially, I warmed to Jason who came across as being helpful, honest and not pushy like some salesmen I have dealt with in the past. I told him I would have a chat with my wife and get back to him. To be honest, I couldn't really believe the price and deal for what Jason had confirmed was a near mint condition 5-month-old car. The only reason I didn't immediately buy it was that I thought something must be wrong with it as it was so cheap. A few days later I rang to confirm the purchase and paid a deposit. Jason said he would pick me up from the station if I gave him the train details. I paid the balance online another few days later and went down on the train from Wigan to MK on 5th March. As agreed, Jason was there to meet me and took me directly to the car. I was so pleased when I saw it. It was in mint condition and it was gleaming. It just looked like it was brand new. Inside was the same. Jason had ensured every inch of the car was spotless. As a bonus, there was a set of Mazda3 car mats in, the car had had it's first-year service and it had a full tank of petrol. Jason spent time to explain the things that were different from my previous (5-year-old) Mazda3. He set up my phone on Android auto which I hadn't experience. Then, we went inside and had a coffee, completed the paperwork / taxed the car and I drove home. I can't praise Jason enough. He is a credit to Brayleys. I would definitely recommend Brayleys and Jason to anyone looking for a new or near-new Mazda. I love the car and still can't believe how great my experience with Jason and Brayleys was and also the price I paid. I'll definitely be going there again for future car purchases. Thank you.

March 5, 2024
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Steven, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jason. We look forward to continuing to welcome you into the dealership for many more years.

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