Brayleys Cars - Brayley Dacia Milton Keynes Reviews 

205
TrustScore 4.5 out of 5

4.5

17 Barnsdale Drive, MK4 4DD Westcroft, GB


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Rated 5 out of 5 stars

Overall Brayley Milton Keynes has given me excellent service and help over the last 3+ years from a new Dacia Duster bought to the servicing. I recently exchanged and bought a new Dacia Duster from... See more

Company replied

Rated 5 out of 5 stars

James was an Absolute pleasure to deal with. Extremely smooth process, from the enquiry made online to driving away in my new Dacia 8 days later. Big thanks to James and the team

Company replied

Rated 5 out of 5 stars

The staff very friendly and welcoming and patient. The motability agent was very helpful from the start. He explained the process and when I collected the car he explained new features on the car a... See more

Company replied

Rated 5 out of 5 stars

Exactly how a service should be. From the smooth booking process to the call from the service team confirming exactly what I needed, everything was handled professionally. Everyone greeted me with a... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • 17 Barnsdale Drive, MK4 4DD, Westcroft, United Kingdom

  • 01908 866200

4.5

Excellent

TrustScore 4.5 out of 5

205 reviews

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4.5

All reviews

(205)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

friendly and professional

staff explained the service and follow up, very pleasant and friendly service

February 13, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Jane, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

the staff were very polite and…

the staff were very polite and professional at all times the contact was great and the work done was in a timely manner. Overall was very pleased with the staff and work done.

February 10, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Bigster brand new purchase

Jason was fab, a pleasure to do business with.
Very knowledgeable. Answered all questions put to him with ease. Happy to go the extra mile to ensure all was as we would like.

January 24, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Julie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great Service

Thanks to Danny the sales persons and his help with my purchase and handover. Great Service

January 23, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Kevin, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 4 out of 5 stars

Good service

The appointment took a bit of time but when we got there the service was good

January 22, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Rita, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 5 out of 5 stars

New Dacia Duster

Went into showroom just to look (already have a duster, have had 4 Dacia so far). We approached the sales exec (tony) who was so helpful, not pushy, answered all queries and ended up ordering a new Duster,

January 19, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Chris, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Good service and friendly

Good service and friendly. Would recommend.

January 1, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Dave, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

James was a great help

December 17, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Andy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

CAR SERVICE

I arrived at 8 30 for my car service and I told the receptionist that I lived 20 miles away so I would like to wait for the car she said the service would take about 2 hours so I went for a coffee and to my surprise an hour and a half later I received a phone call to say my car was ready and not only had the car been serviced it had been washed and cleaned inside and out I was most impressed, thank you so all the staff at Bradley’s cars Milton Keynes

December 17, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Terry, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Fantastic Dealership in Milton Keynes…

Fantastic Dealership in Milton Keynes was interested in a new Mazda MX30 sadly Tony Hatton was on holiday, and Brett Gray looked after me he had only been with Mazda only two weeks !!

I would have never known fantastic customer service and great knowledge of the car really impressed !! He passed my details onto Tony and booked me in for a test drive the following weekend. Great service thank you !!
Met up with Tony the following weekend for an extended test drive, after only driving the car for five minutes I wanted one.

After the test drive it was such a pleasure to deal with Tony as he had sold me a new CX5 a year ago.

After less then thirty minutes of looking at possible options the deal was done, amazing guy to work with, no hard sales just a great customer service it’s just a pleasure to spend my money with him.

It’s simple great cars, great dealership with great staff and customer service !!

A Huge Thank you !!!!!!!!

December 6, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Paul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 1 out of 5 stars

Inflexible

Rang to let them know I had recently purchased a Mazda through a different Mazda dealership but that I would be coming to them for servicing & mot etc as they were closer.
Bearing that in mind I asked if they could reset the "service soon" light as it had come on after just 2000miles & 8 weeks free of charge. Was told they couldn't help & that I would have to go back to the garage that did the service. I said this decision means I am now not going to use Brayleys for the cars next service, they were still adamant they couldn't help me.

November 27, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review of Dacia Milton Keynes, which we assume was intended for our Mazda business? Naturally, we are sorry to hear that you purchased a car elsewhere that wasn't properly prepared.

Rated 5 out of 5 stars

Highly recommend picked new car up

Highly recommend picked new car up. Was always kept well informed.
Danny was awesome all the way through since July till picking car up.

October 14, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Dan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Best service I have ever had from a…

Best service I have ever had from a dealership - and I have owned over 20 cars! Service was great from James. I would highly recommend - quick efficient - didn't have to haggle, good deal and great service.

September 30, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent Customer service

Had my cars first service and was made to feel welcome. Excellent Customer service.

September 26, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Sam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Service was done within 2 hours and my…

Service was done within 2 hours and my car was cleaned

September 23, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 4 out of 5 stars

the staff are very friendly and helpful…

the staff are very friendly and helpful the only issue there was not adequate parking had drive around to find a space in which to park

September 24, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Maria, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 5 out of 5 stars

New Dacia duster purchase

Simple and easy buying experience
Joe ordered the car after a discussion over the phone. Easy transaction everything completed and car ready to go when I arrived on site. Great service and I personally wouldn't drive anything else.

September 4, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Dacia servicing

Friendly, helpful staff. Very efficient service.

September 16, 2025
Unprompted review
Brayleys Cars - Brayley Dacia Milton Keynes logo

Reply from Brayleys Cars - Brayley Dacia Milton Keynes

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Having experienced poor unprofessional…

Having experienced poor unprofessional staff at Dacia Plymouth I nearly didn’t purchase a car but located the model and spec I wanted in Brayleys Milton Keynes. Made contact and straight away was impressed with the staff and ultimately their professionalism and friendliness helped me purchase a brand new vehicle. The sales person Daniel Marino was a credit to the branch and smoothly purchased picked up and demonstrated my new vehicle.

September 9, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 2 out of 5 stars

Drivers seat stained!!!

Collected my car yesterday, drivers seat had dirt in numerous places. After Sales manager had it cleaned when I voiced my concern but not acceptable for a 30k car which I've owned new for only 12 weeks.

September 9, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review, Shane. We are sorry that this situation occurred but understand that this situation has been resolved by our Aftersales Manager. If any issue remains outstanding, please email liam.perricone@brayleys.co.uk

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