From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... See more
Company replied
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From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... See more
Company replied
Nice welcome with quick car acceptance with T/c later to advise matters for consideration. Had car for mot and service for 7 hours. New valet service not quite top class. Attentive staff. Good custome... See more
Company replied
The very helpful and friendly staff make the whole experience easy and pleasant. The work was done quickly and efficiently. The video report of the tyres and underside of the car is interesting. I’m e... See more
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All was smooth, I was told about any issue which were very minor and given tho opportunity to get them corrected on the spot. Good that the car wash has been reinstated, hoovering could have been be... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, United Kingdom
No recent history of asking for reviews
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Replied to 31% of negative reviews
Typically replies within 1 week
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Great experience @ Brayley Honda very friendly staff thank you!

Reply from Brayleys Cars - Brayley Honda Bushey
Have used Brayleys (Honda) in Bushey for a number of years . Have always found them helpful polite .Different family members have brought several cars from them over the years would and do recommend them a visit .

Reply from Brayleys Cars - Brayley Honda Bushey
The worst customer service possible. Very rude guy at the desk today. We wanted something checked. He said you need to book it in but system is down. His excuse was he was on is own & couldn’t help us. Couldn’t even call us back when we said we would leave our number. I don’t know why Honda employ such useless people who are not willing to help their customers.
A very speedy service and MOT. Car returned by noon with all issues resolved. Customer service excellent.

Reply from Brayleys Cars - Brayley Honda Bushey
Ease of booking car in for service.
Staff listened to my concerns and addressed them.
Loved the video check.☺️
But surprised they didn't wash the car after the service as they have done in past years. 😕

Reply from Brayleys Cars - Brayley Honda Bushey
Very easy to arrange time and date for the appointment and smooth process through out

Reply from Brayleys Cars - Brayley Honda Bushey
My car was serviced by Brayley Honda Bushey where I have been a customer for well over 20 years. The staff, as usual, were very helpful and customer service very good.
I do not like being contacted by Brayleys Head Office and prefer to contact my local garage direct.

Reply from Brayleys Cars - Brayley Honda Bushey
Excellent service from Goncalo and the team at Brayley's Honda Bushey. As a family we were really well looked after during our visit and await the arrival of my new car! A pleasure doing business with you!

Reply from Brayleys Cars - Brayley Honda Bushey
The ease of bringing my car in and the. Quickness

Reply from Brayleys Cars - Brayley Honda Bushey
Efficient and friendly service throughout

Reply from Brayleys Cars - Brayley Honda Bushey
Excellent and very professional throughout
I was kept informed of any work being carried out and what the cost would be. The actual service on my car was excellent and completed at the time allotted. Hand over at the completion was completely satisfactory. Highly recommended and would definitely be using Brayley again

Reply from Brayleys Cars - Brayley Honda Bushey
We were dealt with courteously and efficiently - as always.

Reply from Brayleys Cars - Brayley Honda Bushey
I opted to wait and was pleased when I was informed what repairs were required quite quickly.the staff as usual were friendly and helpful. I could have done without the TV but I realise
I that other people like it so I don’t complain. Other than that everything went smoothly and I really liked the video on line when I got home

Reply from Brayleys Cars - Brayley Honda Bushey
Good attention to detail, prompt and professional service. Excellent communication. The service staff at the reception were friendly. The recommendations were useful, and the difference was obvious.

Reply from Brayleys Cars - Brayley Honda Bushey

Reply from Brayleys Cars - Brayley Honda Bushey
So easy to deal with - such lovely staff and listened to everything I wanted and what I could afford.
Catarina went out of her way to assist as did Clive 😊

Reply from Brayleys Cars - Brayley Honda Bushey
Warm friendly greeting. Work done on time and to specification.

Reply from Brayleys Cars - Brayley Honda Bushey
Jason!. First time I'd done a remote purchase. Jason made the whole procedure calm and seamless

Reply from Brayleys Cars - Brayley Honda Bushey
What can be said about taking a car in for its annual service? We take it on trust that all that should be done is done. That trust is built on personal relationships and experiences. The customer facing staff lead the way in their manner and attitude. At this Honda dealership that experience is first class. It follows that the service is also of the same high standard. A big vote of confidence goes to all their staff simply based on that pleasant personal relationship. One minor complaint - they previously but no longer carry out a valeting service. Is this really how a customer wants to remember otherwise excellent service? Isn't it the small touches that set the lasting memories? Bring back that final touch that uplifts the service from one of excellence to one of grandeur. We may even agree to make a donation to the firm's nominated charities!

Reply from Brayleys Cars - Brayley Honda Bushey
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