Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... See more
Company replied
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Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... See more
Company replied
Really happy with my experience buying a car at Brayleys. Rob was brilliant from start to finish and made the whole process so easy. He was friendly, helpful and really easy to deal with. He took... See more
Company replied
Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... See more
Company replied
Staff friendly and efficient. Should be 5*. Only 4 stars, though, as in previous years they have washed our car during the service, _not_ this year. If the same happens next year the number of star... See more
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Hyde Estate Road, NW9 6JX, London, England, United Kingdom
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Replied to 31% of negative reviews
Typically replies within 1 week
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One of the best car buying experiences we have ever had, thanks to the excellent, polite and helpful way in which Jason Baum dealt with us.
We would recommend Jason and Brayleys to anyone looking for a new Honda.

Reply from Brayleys Cars - Brayley Honda Hendon
I have used Crown Honda/Brayleys over 14 years they continue to be consistently excellent!

Reply from Brayleys Cars - Brayley Honda Hendon

Reply from Brayleys Cars - Brayley Honda Hendon
Friendly, straightforward, and willing to answer questions.

Reply from Brayleys Cars - Brayley Honda Hendon

Reply from Brayleys Cars - Brayley Honda Hendon
All the staff are very friendly and courteous at all times.
Service levels from sales through to service and general customer care are very high.
All in all, a very pleasant and consistent experience!

Reply from Brayleys Cars - Brayley Honda Hendon
You reminded me in good time that my car needed its annual service. The making of the appointment was very easy. Robin was very helpful.
Hardik was excellent on arrival for the service. He explained some parts of the service to me. He was courteous and helpful. He was reassuring and kept me posted during the day with what was required.
He was also patient and helpful when I came to collect my car.

Reply from Brayleys Cars - Brayley Honda Hendon
Great service and excellent customer care!

Reply from Brayleys Cars - Brayley Honda Hendon
I was dealt with promptly. Staff were polite and helpful. Car was beautifully cleaned inside and out when I collected it.

Reply from Brayleys Cars - Brayley Honda Hendon
Have been a regular customer at Honda Colindale for many years and the level of service is outstanding. All staff are always polite and welcoming. Will continue to use this branch for as long as I have my car!

Reply from Brayleys Cars - Brayley Honda Hendon
Service and MOT done. All explained well. Did not feel ripped off.

Reply from Brayleys Cars - Brayley Honda Hendon

Reply from Brayleys Cars - Brayley Honda Hendon
Staff are welcoming and polite upon arrival. I bring the car for MOT and it was done under two hours. I am happy that my car is passed.
The only reason not to give 5 stars is the fact that after mot test they don't mention or recommend that there is something needs attention with the car.

Reply from Brayleys Cars - Brayley Honda Hendon

Reply from Brayleys Cars - Brayley Honda Hendon
Excellent from start to finish. Young lady at reception very polite and helpful couldn’t do enough. Chap at the service desk was also very friendly and very helpful 5 star and informative dealt with everything right up to finding me and handing me my paper work and keys. Added bonus was getting my car valeted. Can’t speak highly enough of the whole process.

Reply from Brayleys Cars - Brayley Honda Hendon
Very courteous customer service and no pressure to additional work suggested.

Reply from Brayleys Cars - Brayley Honda Hendon
Efficient and professional - couldn't ask for more.

Reply from Brayleys Cars - Brayley Honda Hendon
Dropped car off for 1st service and software update. Car was ready for pick-up by lunchtime. The whole process was painless and all team members we interacted with were friendly and courteous, as always.

Reply from Brayleys Cars - Brayley Honda Hendon
Front of shop staff courtesy and efficiency

Reply from Brayleys Cars - Brayley Honda Hendon
This is an unsolicited review. I recently purchased a new 'used' car from Brayleys, Hendon. Philip, the sale representative was extremely helpful throughout the process, going the extra mile (quite literally!) to ensure that the documentation was in order and that we had everything needed to move forward with the new vehicle. At no point did we feel pressured or receive any sort of hard sell. The process seemed genuine and friendly throughout. Credit where it is due! Please send on my thanks.

Reply from Brayleys Cars - Brayley Honda Hendon
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