Brayleys Cars - Brayley KIA Dunstable Reviews 

I've been using this KIA dealership since circa 2011.
I have never been disappointed or let down by the staff.
Excellent service in both sales & service.

It was easy to book my car in for a service at a convenient time. I was kept informed through the day and given all the information that I needed to make decisions on further work.
Collection of my car was simple and also I was pleased that the car had been washed.
Although I had a checklist with the invoice, it would have been useful for someone to go through it with me as there are some bits that I didnt understand.

Having had a number of dealings with local Kia garages, Brayley have been, by far, the best to deal with.
Resent experiences with some other garages has been poor, however from the moment we started using Brayley in Dunstable service department, they have been supportive, responsive and flexible.
Great customer service and the best experience in this area.

I had an excellent experience buying my car from the first test drive to picking up the new vehicle and that was all down to Peter Deans.
Thank you Peter for a smooth transition.

Excellent service friendly staff. Very easy proccess

Excellent service and communication

Great customer service (Jordan) but as always the guys in the workshop don’t care about the customers and are masking their laziness and incompetence behind “ we can’t fault it”. This will be my last Kia. Sick and tired to be taken for a mug on my dime.

Brilliant as usual, first class

Bought a new Stonic via Oliver in sales , helped me from start to finish the whole process was brilliant and would highly recommend to friends and family

Service is good but reception area could be visitor friendly i.e. people travelling long distances could work there for few hours. Staff is supper friendly

Excellent customer services. Very great communication and very happy with everything they have done

Excellent attention from the enquiry to the purchase our sales guy Pete Deans helped on the selection and looked after us fantastically.

Herman kept me up to date with everything during the process and was very thorough

First year's service, very pleased with reminder e-mails and messages in advance of making an appointment. Staff always friendly and welcoming, facilities in waiting areas comfortable. Had to wait for 'signing out' completion documents a bit longer than expected, but could see they were having a very busy day on the service desk, so did not mind too much.

From when you walk through the door to reception looking in desk come across very good I would give hundred percent for this and for collecting the car and our clinic come back and the work was carried out much better than any other Kia dealership they’ve done this car before would recommend to anyone

Excellent experience from the moment we walked into the showroom.
Jordan talked us through the options that suited our needs within budget. We had lots of questions and both verbal and written Communication was excellent so we knew exactly what we were buying and the costs involved. Test driving was no issue. At no point did we ever feel pressured to do anything.
We can highly recommend Bradley and in particular Jordan.

Very cool and very good service Good job Thanks

5 stars for Brayleys and no stars for KIA. I booked my 2021 Kia Niro for update to my sat nav. I waited while the work was done or in this case not done. after about one hour i was told that after trying 4 or 5 times they could not make it work. They did not know how I could get the sat nav updated. They have not been provided with the appropriate software updates by KIA although a further update is expected in June/July. The service people were very nice but this is ridiculous. my car is only 4.5 years old and i cannot get my sat nav updated??? so disappointed - up till now everything about KIA has been very good.

Hi I have been a customer at Kia Brayleys for many years, and have always had the best service and information provided to me, I have dealt with Herman DSouza now on 2 occasions for purchasing new cars and I must say it was an excellent experience on both occasions,I give Herman 5 star and above rating, very polite and helpful answered all my questions a very nice gentleman would highly recommend,he puts you at ease and also has a great sense of humour too, was an absolute pleasure again with Herman.
I also know all of the staff there including Jake and George and all Service team and they are all a pleasure to deal with, i personally would not go anywere else to buy my cars, Brayley Kia thank you all so much what a great bunch of people you all are highly recommend all of you.
Thank you so much its much appreciated for all of youre help.
Veronica Linnie