Brayleys Cars - Brayley Nissan Coventry Reviews 

Fantastic dealership.All staff courteous, knowledgeable and common sense.Nathan Miller,extremely helpful, explained everyone detail.No rush to get the deal done. Highly recommend.

Very efficient in booking my car in by telephone and arranging for it to be collected and returned, as I am disabled. John, the driver who collected and returned the car , was pleasant and helpful.

Good service. Friendly and helpful staff

Kept fully informed throughout the purchase from order until collection. Exceptional service from salesman Alistair who helped resolve an issue regarding car insurance.

Great service

I was dealt with politely when I arrived to drop of my Qashqai for its MOT & annual Service. I was told what would be happening and kept informed. I was very pleased with how I was treated.

Good service, friendly staff. Very happy with the service

When we arrived to Brayleys Nissan Coventry Ms Emily Smith the sale manager welcomed us and introduced us to her senior manager. She explained everything about the car and she took us for a test drive before proceeding with the payment. She wanted us to make sure that both of are happy. She was very friendly and helpful. We completely the process of finance and she answered a lot of questions we need to know.
Emily made everything simple and easy.
Thank you Emily

I have nothing but praise for Brayleys Nissan.
From the start of my mobility acceptance they have been amazing. Very helpful and very easy to deal with.

Great customer service and job completed earlier than expected

I would like to thank Sam (E-P) from Coventry. This is my first time buying a brand new car and he made it a wonderful experience. Great service and so helpful. I had lots of questions as a 57 year old woman I wanted to make sure this was the right decision for me. He was so supportive.

Out requirements were listened to. I felt we were swept along but my husband was very happy with what we saw and the patience of staff was commendable. After service helping us to get the most out of our purchase is much appreciated

Ryan was very helpful and polite during my visit to Nissan. We we're both very confused on to what the problem was with my car.
He got it booked in on a day that was convenient for me.
When I bought it in it was very easy to check it in and the health check was done very efficiently.

I recently had my Nissan serviced and I’m extremely pleased with the experience. From start to finish, the process was smooth, professional, and efficient. The staff were friendly, knowledgeable, and took the time to clearly explain what work was needed and how everything would be handled.

I took my car in for its first service having purchased the car from Brayleys Coventry in 2025. I was acknowledged as soon as I entered the showroom and advised the car would go straight in and given an idea of the time it would take.
Prior to bringing the car for a service I had been in contact with Liam Kent ( After Sales Manager) as I had had a problem with the Infotainment screen delaminating (a known issue) and he had placed an order for a replacement under warranty.
Whilst I was waiting I spoke to Liam to get an update on when the new part may be available and after a few minutes he came back and explained that my part was due in next week but could use an alternative unit and complete the exchange while I was there so I didn’t need to make another journey.
This was fantastic and only took another 30 minutes or so to complete.
Thank you to Liam and the team for being so customer focused.
Great service as always from the Brayleys team.

Called on Friday got booked in Monday, dropped car off at 11.30, received call at 14.30 to say they had rectified the fault, brilliant, what more could you do?

From start to finish, Ryan was professional, detail-oriented, and genuinely invested in delivering excellence in customer service.

He was both knowledgeable and reassuring and went above and beyond in making the customer experience a positive one.

The whole experience of buying a car from Brayleys in Coventry was a pleasure from start to finish. I felt very comfortable with the sales person, Sam, who was excellent at explaining everything about the car I chose to buy and also made the finance part simple
to follow too. All staff were very friendly and helpful.
I live 20 miles away from the garage and I asked if my car could be delivered to my house, which was no problem.
I would not hesitate in encouraging my friends and family to buy from Brayleys.
Thank you for my beautiful, smart and very modern vehicle.

Very professional service...told exactly what would be happening and what possible outcome could be. Overall very happy with service