First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free... See more
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First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free... See more
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My overall experience was very good at this branch today. Good things - main one the staff were excellent, friendly helpful and responsive. There wasn’t much seating to wait for the vehicle just 3 c... See more
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The service was five star from start to finish from handing back my old Nissan Juke, to picking up my new Nissan Juke. Special thankyou to Carrie for going above and beyond. Also thanks for picking us... See more
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Excellent service and guidance from the team from Brayleys Cars. Brayley Nissan Rochdale. Our salesman was Keith and went through everything in fine detail. We always go here now for our cars. Recomme... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kingsway, OL16 4AB, Rochdale, United Kingdom
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I received excellent service from the garage. The MOT cost was waived because the MOT took longer than promised. I never expected to no be charged. Thank you.

Reply from Brayleys Cars - Brayley Nissan Rochdale
Staff helpful, car serviced and MOTd within the day, easy to book in,

Reply from Brayleys Cars - Brayley Nissan Rochdale
Carrie was professional in her customer service and knowledge. She dealt with concerns I had admirably. She is an asset to your team

Reply from Brayleys Cars - Brayley Nissan Rochdale
I bought a Toyota CHR from your Rochdale Nissan dealership. The car was advertised that that it has satellite navigation system and unfortunately it says on dashboard that Navigation is not available.
The car manual book was missing,
There was no Jack kit.
Really good experience, but Have you stopped The car cleaning after a service?

Reply from Brayleys Cars - Brayley Nissan Rochdale
very fast and efficient once I'd found a parking space. Can't understand why they always seem to block the disabled spaces with vans cars, you name it anything to block the spaces.

Reply from Brayleys Cars - Brayley Nissan Rochdale
Great people to speak with and hopefully my autos should now be ok thanks to the staff at Brayley Nissan rochdale

Reply from Brayleys Cars - Brayley Nissan Rochdale
My parked car was hit and written off insurance payment was prompt so I decided to buy another Juke. Saw the car on auto trader and contacted Brayley’s over the phone for more info. Dealt with Barry who also sent me a video of the car. Paid the deposit and arranged to collect a couple of days later. Customer service was good on the day. However on driving away the lights came on re the tire pressure and a message re the key battery. Both easily resolved. After a day or two I felt the car (automatic) wasn’t moving through the gears as it should so contacted them and arranged for the car the be collected to have a look. Taken in for the day and delivered bbs j to me after ‘a gear reset’ and told it should be ok after a couple of journeys. Early days but fairly happy with Brayleys service and response

Reply from Brayleys Cars - Brayley Nissan Rochdale
Absolutely awful experience, had two used cars previously with no issue at all, I then purchased a brand new Nissan Qashqai for wife to take my young son to school and get to work and within 10k miles the clutch failed, this was placed with Brayley's Rochdale who then kept the vehicle for an entire month without it even being inspected causing massive issues for my wife and causing problems at work , after raising as complaint they have since contacted me to say it driver error and the warranty doesn't cover it and I can either arrange for it to be collected or pay them, this is the third car I've bought from them both driven by my wife with no issues and they are blaming her saying its driver error - stay clear
Bought a car in December from Nissan Rochdale due to holidays did not pick up car till January 15th
We were unhappy with original salesman who told us certain items were free - turned out they would cost us a further £1800
When we collected the car we asked to see the sales director - saleslady said she would arrange him to call.
Since then sent two emails providing phone calls
Not had a call
Carrie filly explained the 3 main methods of financing the purchase of new to me vehicle. She was very thorough so even I could.understand. She guided me through all the paperwork ( and there's a lot) untill finally keys were exchanged and I drove away in my Hybrid Juke.

Reply from Brayleys Cars - Brayley Nissan Rochdale
People were polite durring the service and it went OK. A little disappointed that the car was not washed following the service, like it is normally.
After my car broke down and a difficult experience with the RAC recovering my vehicle, the service department were excellent in helping resolve my issue. Having told them I would appreciate a quick fix as my car was needed for a driving test Tuesday after, the girls on the desk ensured my car was fixed and returned in plenty of time. Hugely appreciated 👍

Reply from Brayleys Cars - Brayley Nissan Rochdale

Reply from Brayleys Cars - Brayley Nissan Rochdale
Friendly staff,they supplied a car for our use,the staff as usual were willing to answer all my questions.

Reply from Brayleys Cars - Brayley Nissan Rochdale
Carrie made the whole process easy and stress free

Reply from Brayleys Cars - Brayley Nissan Rochdale
Very poor service they just wanted my money I asked for mot they never did it and ask for the new keeper slip they said you will get your logbook in the post
Very welcoming and friendly with absolutely no pressure selling tactics

Reply from Brayleys Cars - Brayley Nissan Rochdale
Excellent service from the start to the end by Paul McInnes

Reply from Brayleys Cars - Brayley Nissan Rochdale
I dropped my Nissan leaf off early as I had requested that the car be ready by lunchtime and it was ready by 10:45 which was excellent. The reason I've only given 3 stars is because following my vehicle health check I was contacted and informed that my car needed a new nearside windscreen wiper and it would cost £24.50. which I thought was excessive particularly as I have a service contract which is supposed to come with a discount on the price of parts. I checked the price of wiper blades on Amazon and bought a pair of Bosch wiper blades (widely considered to be the best)for £20.30. Another negative is that Brayley's no longer provide a complimentary valet with a service.
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