Brayleys Cars - Brayley Nissan Rochdale Reviews 

207
•
TrustScore 4.5 out of 5

4.6

Kingsway, OL16 4AB Rochdale, GB

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Rated 5 out of 5 stars

First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free... See more

Company replied

Rated 4 out of 5 stars

My overall experience was very good at this branch today. Good things - main one the staff were excellent, friendly helpful and responsive. There wasn’t much seating to wait for the vehicle just 3 c... See more

Company replied

Rated 5 out of 5 stars

The service was five star from start to finish from handing back my old Nissan Juke, to picking up my new Nissan Juke. Special thankyou to Carrie for going above and beyond. Also thanks for picking us... See more

Company replied

Rated 5 out of 5 stars

Excellent service and guidance from the team from Brayleys Cars. Brayley Nissan Rochdale. Our salesman was Keith and went through everything in fine detail. We always go here now for our cars. Recomme... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Kingsway, OL16 4AB, Rochdale, United Kingdom

  • 01706557093

4.6

Excellent

TrustScore 4.5 out of 5

207 reviews

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No recent history of asking for reviews

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Replied to 27% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(207)

3,418 reviews in the last 12 months

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Rated 5 out of 5 stars

First class sales service

First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free - just two weeks. Many, many thanks

October 6, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Rochdale logo

Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Clive, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent salesman

Excellent salesman. Very knowledgeable and helpful. Answered every question and was very reassuring.

October 15, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Smooth and efficient service.

Smooth and efficient service.
Friendly staff.

October 9, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Nicola, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Great staff and fast work

October 2, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Stephanie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great Service

Great professional service from the aftersales team.

October 7, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 4 out of 5 stars

The staff were excellent! Friendly and helpful

My overall experience was very good at this branch today. Good things - main one the staff were excellent, friendly helpful and responsive. There wasn’t much seating to wait for the vehicle just 3 chairs or some high stools. The service went fine, I was given a courtesy vehicle and here’s the only bad point - I was given an automatic vehicle when I drive manual normally. Iv not driven auto for 30 years with no warning or preamble . Luckily I’m a confident driver in most things and I was fine. I’d still recommend the garage .

October 5, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 5 out of 5 stars

Really great service

Really great service, everyone was really friendly and easy to talk to. Smooth process as well. All went through when it was supposed to, very easy, would definitely come back for my next car!

August 13, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Selina, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 3 out of 5 stars

X-trail motability issue .

We had a recall on a motability vehicle, booked in and stated we would wait at the dealership, staff were friendly and the appointment took just on an hour, my issue was there were two motability spaces at the front, both taken up with vehicles I took to be Brayleys, anyway no blue badge in either, we had to get a wheelchair out on the main driveway, position the disabled person in it, push out the way and park up, luckily a staff member took the car round to the service area but the reverse was when ready the car was in a regular tight space, no provision for a disabled person, very poor parking arrangements,

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very quick major service and recall…

Very quick major service and recall done.
Highly recommended.

October 2, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Kathryn, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent service and guidance from the…

Excellent service and guidance from the team from Brayleys Cars. Brayley Nissan Rochdale. Our salesman was Keith and went through everything in fine detail. We always go here now for our cars. Recommend 100 percent.

September 27, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Julie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

First experience of collecting a car without seeing it.

Majority of the contact was over the telephone, fairly straight forward to negotiate and ensure a deal for all parties, vehicle was transferred from Birmingham to Rochdale, smooth process, on day of collection easy and smooth, slight issues identified when the vehicle was home recent scratch on the wing mirror and scratch on panel above wheel arch, car smelt, turns out the valet company used old wrags to clean the car which left a foul smell, currently in dialogue with the branch to have the car deep cleaned, new wing mirror and scratch sorted.

Wouldn’t be put off doing this process again, despite a few issues, reassurance from Keith Wall that they will be addressed.

September 24, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Ryan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Change of Vehicles.

Excellent very nice people nothing is to much trouble.They always look after you.

September 23, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

The service was five star from start to…

The service was five star from start to finish from handing back my old Nissan Juke, to picking up my new Nissan Juke. Special thankyou to Carrie for going above and beyond. Also thanks for picking us up to collect my vehicle, and her very friendly and helpful way and her expertise in selling vehicles. Thanks also to Jason and all the Customer service, and Service staff for an all round very special experience .cheers people

September 21, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Arthur, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

WONDERFULL SERVICE , GREAT CAR .JUKE .

From my first enquiry , to driving away with my Nissan Juke 1.6 connector-n-Hybrid in red .
The customer service was SECOND TO NONE .
The young salesman , his name was Paul arranged for myself and my missus to look over the car , ask as many questions about the Hybrid system ,and a load of other things about the car
I traded in a Juke on a 63 Plate . and no where near as advanced as the car I was thinking about buying .
I think any body wanting to replace their car , just because of its age . worries that they will maybe .
JUMP OUT OF THE FRYING PAN INTO A FIRE and end up with a motor in a worse condition than the one you are trading in .
well I did not need to worry . The car is sound , Drives very well , and looks amazing .
Thank you Paul for your help and experience . great car . IF I EVER NEED ANOTHER I WILL BE BACK .

September 20, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Rob, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Prompt service and very helpful with my…

Prompt service and very helpful with my questions

September 18, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi James, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 1 out of 5 stars

Paid the £99 deposit through their…

Paid the £99 deposit through their website on 12th of September for a Nissan Leaf. Gave them a call to kindly ask to charge the car up to 100%. They told me they sold the car the day before just forgot to take it off. I asked for a refund and still waiting. I also emailed them about it, no response. It’s been a week now and still waiting on my £99 to be refunded!!!

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service

September 14, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Jayden, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Good service by staff

September 14, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Roy, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Excellent service

The Service staff are always very helpful
Jane has been sorting my services out over many years now and it’s such an easy process. They let me know when it’s ready and anything that needs attention
Excellent
I have bought 2 cars from this garage and got great service
I was chatting to the sales manager )I think) whilst I was waiting for a pick up and he was very informative and answered all my questions about various vehicles on the lot.
My only concern is the rising costs of service

September 10, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Rochdale logo

Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Vivi, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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