Brayleys Cars - Brayley Nissan Rochdale Reviews 

207
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TrustScore 4.5 out of 5

4.6

Kingsway, OL16 4AB Rochdale, GB

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Rated 5 out of 5 stars

First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free... See more

Company replied

Rated 4 out of 5 stars

My overall experience was very good at this branch today. Good things - main one the staff were excellent, friendly helpful and responsive. There wasn’t much seating to wait for the vehicle just 3 c... See more

Company replied

Rated 5 out of 5 stars

The service was five star from start to finish from handing back my old Nissan Juke, to picking up my new Nissan Juke. Special thankyou to Carrie for going above and beyond. Also thanks for picking us... See more

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Rated 5 out of 5 stars

Excellent service and guidance from the team from Brayleys Cars. Brayley Nissan Rochdale. Our salesman was Keith and went through everything in fine detail. We always go here now for our cars. Recomme... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Kingsway, OL16 4AB, Rochdale, United Kingdom

  • 01706557093

4.6

Excellent

TrustScore 4.5 out of 5

207 reviews

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No recent history of asking for reviews

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Replied to 27% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(207)

3,442 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, had a chat with one of your car sales staff. Keith was very impressed with his knowledge and honesty.

July 23, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Michael, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent service

Excellent service

July 21, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Carole, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Amazing customer service

I have just recently purchased a car from this garage and wow the customer service was absolutely amazing.
Paul who sold us the car couldn't do enough. Sorted everything out for me, right to the last detail. Very knowledgeable and also friendly.
Explained everything from start to finish.
I would definatley recommend this garage to purchase your next vehicle.
Paul you are a credit to this company, I will be returning when ready for an upgrade. Thanks 😊

July 22, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Rebekah, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Well done everyone after being told it…

Well done everyone after being told it could be 6 weeks for our car to be repaired the service guy jonny was great had the car back after only 2 days well done jonny great job

July 17, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Alan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

The sales executive was really helpful…

The sales executive was really helpful and professional

July 16, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 4 out of 5 stars

Service was uneventful

Service was uneventful, with one recommendation, service area was clean and welcoming, the person taking my keys and details was friendly, the waiting area was comfortable with refreshments. No issues to report, dealership used to wash the vehicle in the past, they no longer do this which is my only disappointment.

July 14, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Ken, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

Rated 5 out of 5 stars

David and the staff on the service…

David and the staff on the service reception were efficient, friendly and more importantly did what they said they would do in the time frames agreed.

July 13, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Paula, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Service very quick Kept us uptoo date

Service very quick Kept us informed
Staff was great customer service was very good

July 3, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Steven, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Was kept informed all throughout the…

Was kept informed all throughout the service process. It was advised that I needed two new tryes l, which I authorised through the online portal, they then rang me to say that it wasn’t absolutely necessary, but advisory within the next few months so I could change my mind. I made the decision to get them changed now as I do a lot of motorway driving, by ringing me made me feel that there was no pressure to go through with the advisory works and I really appreciated that service. I will definitely be taking my car back to them again. Staff all polite and friendly throughout. Car was ready for collection by the time I needed it too.

June 29, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent service from Mark

Excellent service from Mark. The car is in showroom condition every care had been taken. So to the point of this review yes I would highly recommend Brayley Nissan Rochdale. Thanks

June 26, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Derek, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Collected my new car

I went to collect the car yesterday and Keith the sales guy was so polite and friendly. Told me exactly what I needed to know about the car. He showed me around the car in good detail. Great service highly recommend

June 25, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Impressive company to deal with.

My first time with Brayley Rochdale, it was one of the best, most positive experiences. I have a Motobility vehicle, I was replacing current car the 3 year lease due to finish. Previous dealer was unable to find me the car I wanted and didn't contact me to discuss options. I rang Brayley, Paul was the staff member who dealt with me. He was excellent, found me the car, filled all the paperwork on line, emailed the documents to me the same day for signing, faultless. Paul again, when for various reasons I changed the car, immediately sorted out the problem, sent me the paperwork the same day, so impressive. Both Paul and his manager are a credit to the dealership.

April 8, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Eunice, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

We traveled from the west midlands and…

We traveled from the west midlands and was greeted by Paul we looked around the car and inspected it all paper work was ready to go through there was no messing about ,all the team were excellent polite and considerate

May 20, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

service

dropped car in at 9am was all done for 11am great service

May 8, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Martin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

First Motability car mark was very…

First Motability car mark was very helpful through the process picked it up Wednesday mark made sure I was alright with car as it was a automatic hybrid only driven one 30 years ago rest off the staff were friendly make made sure all my questions were answered I’ll see you in three years for another car

April 29, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Karen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

First time taking my car and service…

First time taking my car and service was great love the video they send of the works before it's done with what is wrong.

April 23, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Debbie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Salesman was very professional

Salesman was very professional, not pushy like other garages we visited and very knowledgeable about the car we bought. Overall it was an excellent experience

April 29, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Rochdale logo

Reply from Brayleys Cars - Brayley Nissan Rochdale

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Outstanding Customer Service

Great customer service with updates on delivery, any questions answered and no hard sell. Listened to what we wanted, took time to go through everything when collected.
Overall outstanding service from Carrie!

April 28, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Lee, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Lewis,car sales

Young Lewis was exceptional in the information he provided, very professional in his approach, not pushy, my type of person to deal with when I am buying something as large as a new car, thanks Lewis 👍

March 24, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi William, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Great company

April 24, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Rochdale logo

Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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