Brayleys Cars - Brayley Nissan Rochdale Reviews 

207
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TrustScore 4.5 out of 5

4.6

Kingsway, OL16 4AB Rochdale, GB

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Rated 5 out of 5 stars

First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free... See more

Company replied

Rated 4 out of 5 stars

My overall experience was very good at this branch today. Good things - main one the staff were excellent, friendly helpful and responsive. There wasn’t much seating to wait for the vehicle just 3 c... See more

Company replied

Rated 5 out of 5 stars

The service was five star from start to finish from handing back my old Nissan Juke, to picking up my new Nissan Juke. Special thankyou to Carrie for going above and beyond. Also thanks for picking us... See more

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Rated 5 out of 5 stars

Excellent service and guidance from the team from Brayleys Cars. Brayley Nissan Rochdale. Our salesman was Keith and went through everything in fine detail. We always go here now for our cars. Recomme... See more

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Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Kingsway, OL16 4AB, Rochdale, United Kingdom

  • 01706557093

4.6

Excellent

TrustScore 4.5 out of 5

207 reviews

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No recent history of asking for reviews

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Replied to 27% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(207)

3,442 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional reception and service

Professional reception and service. Great awareness of time factor. Thank you.

April 24, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent dealership Excellent staff …

From first arriving to the dealership contact with the sales guy was very good no pushing he was happy to talk show me the car, no pressure at all. I felt really comfortable. Deal was done and everything possible was done to facilitate the deal. A real pleasure to deal with

April 21, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Harvey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Staffs showed patience

Staffs showed patience, and were helpful.

April 18, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Kishor, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 1 out of 5 stars

I purchased a used nissan juke 2 years…

I purchased a used nissan juke 2 years ago paid extra for extended warranty (not worth the paper it's written on) I was assured at the time of purchase that all used nissan cars have been inspected by nissan technicians and are backed by there nissan intelligent choice guarantees for complete peace of mind, first MOT nothing wrong with vehicle, this year 2nd MOT (and service at the same time) front break pads 90% worn completely understandable wear and tear, the service showing cambelt needs replacing at 5yrs old or 70.000 miles whichever comes first, there's no history of the cambelt ever being changed ( the vehicle is is 9 years old) given a price of £650.00 to replace (amongst a list of other faults approximately 2k in total and not one thing covered by warranty) why wasn't this identified or brought to my attention at time of purchase due to the vehicle having no history of replacement, if the cambelt snapps it will cause significant engine damage! Eventually spoke with customer service who helped me get the cambelt replaced at a reduced price and they were fantastic. Car went in for replaced cambelt only to have a complementary health check to flag up another bill for another 2k worth of work! Absolute joke this is my first and last time purchasing from a main dealer.

February 13, 2026
Unprompted review
Rated 4 out of 5 stars

Very good service Butt !!!!

Very good service from all staff and my car was beautiful when I picked it up all paperwork sorted quickly and off I went, only thing stopping me giving five stars is the fuel cap would not open when I called at garage as there was only a small amount of fuel in the car at handover, I had to go home and hope the fuel lasted to try and sort the cap out but after trying everything I couldn't open si I called the dealership and advised to prise it open and bend the catch on the fuel cap door this eventually did work but I am not happy after paying over £11,000 for a car and not sure if this will happen again

April 12, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Steven, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 4 out of 5 stars

Major service

Messages before , during and after service. Price quoted was unchanged. Dropped off at 13:00 and was advised it would be up to 16:30 before collection . 16:15 advised service completed. Knocked a star off as used to vehicle being washed however was advised do not do valet and wash . Only minor point but had obviously been left out under a tree and was covered in leaves ,blossom etc so much cover I had to wipe down windscreen and windows but no fault with service .

April 9, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Vivienne, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 5 out of 5 stars

My Car had an engine breakdown .This…

My Car had an engine breakdown .This was the only repair Centre that could fit me in to replace an alternator under Warranty .The Staff were courteous and helpful and kept in touch about progress on car. Speedy repair and back on the road.In future I will use this Garage for servicing the Car

March 31, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Jeff, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

I visited Brayleys Rochdale today after…

I visited Brayleys Rochdale today after speaking with Paul. I met Jordan and Mark on arrival. Both were very exceptional in customer service. Mark was very patient and took me through the whole process. Very pleased

March 30, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Joel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Thank you Keith!

Keith was really helpful from our first enquiry right through to handover of my lovely new Qashqai. He kept me informed and was super helpful. He explained the different types of hybrid engines fully allowing us to make an informed choice. Thanks Keith!

March 30, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Jo, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Paul
Listened to my needs.. and matched the car to this perfectly. No hard sell.. despite lots of customers he made me feel he had time for me. I’m delighted with my car purchase.. Thankyou for a very positive experience .

March 26, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Barry was very helpful all through

March 25, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Barry, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

This feels like a good purchase

My experience was extremely good which was a nice surprise as I've in the past 12 months had two bad experiences with another particular car dealer. Brayley Nissan Rochdale was very helpful and not at all pushy with the sale and as a woman shopping for a car the last thing I want is someone pushing me into a sale. Paul the sales man was informative and helpful and I have to say it was an enjoyable relaxed experience. The showroom has a nice easy atmosphere and so far I'm very happy with my purchase, I will be recommending them to family and friends.

March 20, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Mary, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Sales guy made the difference

Firstly the sales guy Keith Walls was excellent, knew when to contact me, never too pushy - obviously very experienced in dealing with customers. The dealership is very modern and welcoming. The only criticism I have is that they were not able to offer solo extended test drives and the small external car park etc can make parking very difficult. Apart from these niggles would definitely recommend to potential Nissan customers.

March 19, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi KRG, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

100% perfect

Everything done on time and car immaculate.
Kerry is an asset to your company

March 20, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Jack, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Nice service for service

Simple, forward thinking approach to deal with customers

March 10, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Darren, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Car within a week from order

The salesman Barry was with me from start to finish, Explained everything went through different models and what would be suitable for me. Ordered the car then there was a hiccup the model was on back order would be a lot longer to wait, I said I was quite flexible and he sourced a car and I was sat in my new car within a week.
Barry was brilliant

March 9, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Yeah, I love why people to buy off

I found everybody very helpful. I’m very friendly.

March 6, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Carol, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Brayley Nissan Rochdale

Brayley Nissan Rochdale, Kingsway are the best at what they do. I've been with them for years, be it for a new car or a service.
The staff are always friendly, whoever I deal with and I wouldn't dream of going anywhere else 👍😊

March 2, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Another great MOT and service provided…

Another great MOT and service provided by Brayleys, kept me informed throughout the whole process cracking job.

March 2, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Everything went smoothly and was a…

Everything went smoothly and was a relaxing experience.

March 2, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Rochdale

Hi Andy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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