First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free... See more
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First class, friendly and helpful service from salesman throughout the purchase of the car. The whole process from initial enquiry to the delivery of the new car was remarkably quick and trouble free... See more
Company replied
My overall experience was very good at this branch today. Good things - main one the staff were excellent, friendly helpful and responsive. There wasn’t much seating to wait for the vehicle just 3 c... See more
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The service was five star from start to finish from handing back my old Nissan Juke, to picking up my new Nissan Juke. Special thankyou to Carrie for going above and beyond. Also thanks for picking us... See more
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Excellent service and guidance from the team from Brayleys Cars. Brayley Nissan Rochdale. Our salesman was Keith and went through everything in fine detail. We always go here now for our cars. Recomme... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kingsway, OL16 4AB, Rochdale, United Kingdom
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Replied to 27% of negative reviews
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Professional reception and service. Great awareness of time factor. Thank you.

Reply from Brayleys Cars - Brayley Nissan Rochdale
From first arriving to the dealership contact with the sales guy was very good no pushing he was happy to talk show me the car, no pressure at all. I felt really comfortable. Deal was done and everything possible was done to facilitate the deal. A real pleasure to deal with

Reply from Brayleys Cars - Brayley Nissan Rochdale

Reply from Brayleys Cars - Brayley Nissan Rochdale
I purchased a used nissan juke 2 years ago paid extra for extended warranty (not worth the paper it's written on) I was assured at the time of purchase that all used nissan cars have been inspected by nissan technicians and are backed by there nissan intelligent choice guarantees for complete peace of mind, first MOT nothing wrong with vehicle, this year 2nd MOT (and service at the same time) front break pads 90% worn completely understandable wear and tear, the service showing cambelt needs replacing at 5yrs old or 70.000 miles whichever comes first, there's no history of the cambelt ever being changed ( the vehicle is is 9 years old) given a price of £650.00 to replace (amongst a list of other faults approximately 2k in total and not one thing covered by warranty) why wasn't this identified or brought to my attention at time of purchase due to the vehicle having no history of replacement, if the cambelt snapps it will cause significant engine damage! Eventually spoke with customer service who helped me get the cambelt replaced at a reduced price and they were fantastic. Car went in for replaced cambelt only to have a complementary health check to flag up another bill for another 2k worth of work! Absolute joke this is my first and last time purchasing from a main dealer.
Very good service from all staff and my car was beautiful when I picked it up all paperwork sorted quickly and off I went, only thing stopping me giving five stars is the fuel cap would not open when I called at garage as there was only a small amount of fuel in the car at handover, I had to go home and hope the fuel lasted to try and sort the cap out but after trying everything I couldn't open si I called the dealership and advised to prise it open and bend the catch on the fuel cap door this eventually did work but I am not happy after paying over £11,000 for a car and not sure if this will happen again

Reply from Brayleys Cars - Brayley Nissan Rochdale
Messages before , during and after service. Price quoted was unchanged. Dropped off at 13:00 and was advised it would be up to 16:30 before collection . 16:15 advised service completed. Knocked a star off as used to vehicle being washed however was advised do not do valet and wash . Only minor point but had obviously been left out under a tree and was covered in leaves ,blossom etc so much cover I had to wipe down windscreen and windows but no fault with service .

Reply from Brayleys Cars - Brayley Nissan Rochdale
My Car had an engine breakdown .This was the only repair Centre that could fit me in to replace an alternator under Warranty .The Staff were courteous and helpful and kept in touch about progress on car. Speedy repair and back on the road.In future I will use this Garage for servicing the Car

Reply from Brayleys Cars - Brayley Nissan Rochdale
I visited Brayleys Rochdale today after speaking with Paul. I met Jordan and Mark on arrival. Both were very exceptional in customer service. Mark was very patient and took me through the whole process. Very pleased

Reply from Brayleys Cars - Brayley Nissan Rochdale
Keith was really helpful from our first enquiry right through to handover of my lovely new Qashqai. He kept me informed and was super helpful. He explained the different types of hybrid engines fully allowing us to make an informed choice. Thanks Keith!

Reply from Brayleys Cars - Brayley Nissan Rochdale
Great service from start to finish. Paul
Listened to my needs.. and matched the car to this perfectly. No hard sell.. despite lots of customers he made me feel he had time for me. I’m delighted with my car purchase.. Thankyou for a very positive experience .

Reply from Brayleys Cars - Brayley Nissan Rochdale
Great service from start to finish. Barry was very helpful all through

Reply from Brayleys Cars - Brayley Nissan Rochdale
My experience was extremely good which was a nice surprise as I've in the past 12 months had two bad experiences with another particular car dealer. Brayley Nissan Rochdale was very helpful and not at all pushy with the sale and as a woman shopping for a car the last thing I want is someone pushing me into a sale. Paul the sales man was informative and helpful and I have to say it was an enjoyable relaxed experience. The showroom has a nice easy atmosphere and so far I'm very happy with my purchase, I will be recommending them to family and friends.

Reply from Brayleys Cars - Brayley Nissan Rochdale
Firstly the sales guy Keith Walls was excellent, knew when to contact me, never too pushy - obviously very experienced in dealing with customers. The dealership is very modern and welcoming. The only criticism I have is that they were not able to offer solo extended test drives and the small external car park etc can make parking very difficult. Apart from these niggles would definitely recommend to potential Nissan customers.

Reply from Brayleys Cars - Brayley Nissan Rochdale
Everything done on time and car immaculate.
Kerry is an asset to your company

Reply from Brayleys Cars - Brayley Nissan Rochdale
Simple, forward thinking approach to deal with customers

Reply from Brayleys Cars - Brayley Nissan Rochdale
The salesman Barry was with me from start to finish, Explained everything went through different models and what would be suitable for me. Ordered the car then there was a hiccup the model was on back order would be a lot longer to wait, I said I was quite flexible and he sourced a car and I was sat in my new car within a week.
Barry was brilliant

Reply from Brayleys Cars - Brayley Nissan Rochdale
I found everybody very helpful. I’m very friendly.

Reply from Brayleys Cars - Brayley Nissan Rochdale
Brayley Nissan Rochdale, Kingsway are the best at what they do. I've been with them for years, be it for a new car or a service.
The staff are always friendly, whoever I deal with and I wouldn't dream of going anywhere else 👍😊

Reply from Brayleys Cars - Brayley Nissan Rochdale
Another great MOT and service provided by Brayleys, kept me informed throughout the whole process cracking job.

Reply from Brayleys Cars - Brayley Nissan Rochdale
Everything went smoothly and was a relaxing experience.

Reply from Brayleys Cars - Brayley Nissan Rochdale
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