Brayleys Cars - Brayley Nissan Wolverhampton Reviews 

319
TrustScore 4.5 out of 5

4.6

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB


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Rated 5 out of 5 stars

I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... See more

Company replied

Rated 5 out of 5 stars

The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... See more

Company replied

Rated 5 out of 5 stars

Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... See more

Company replied

Rated 5 out of 5 stars

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, United Kingdom

  • 01902219603

4.6

Excellent

TrustScore 4.5 out of 5

319 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(319)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service from start to finish

Perfect service from start to finish

February 23, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Lez, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Good and pleasant service

February 23, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Richard, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 4 out of 5 stars

Prompt service

February 19, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Franklyn, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

When I came to collect my car Mr Susan…

When I came to collect my car Mr Suman wasn’t there but the lad who dealt with me was ABSOLUTELY BRILLIANT lovely lad made me a coffee did all paperwork one by one did things with time confirming everything with the Manager BRILLIANT

Regards

Mrs Farooq

February 18, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Very efficient service.

I’m currently not able to drive due to a back injury but my car needed a service. Brayleys offered to do a home pickup with a collection time of 8 to 11 am. They were here at two minutes to eight and the car was returned to me before noon.

February 18, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Nissan Brayleys (Wolverhampton)

First class dealership, managed by excellent staff providing consistent excellent service and attention. Many thanks.

February 16, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Joe, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent Custom Service 👌

Excellent customer service number one. Chris was very helpful and made me feel at ease.
Service and MOT explained fully and anything that needs to be done. Great location and easy access.
Video of car checks.

February 12, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Jacqueline, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 1 out of 5 stars

Nissan never again.

This has been an unmitigated disaster from start to finish. This is not only the local dealerships responsibility it also extends to Nissan group for a total failure to communicate either with the dealership or me as the end user.
I would not touch another Nissan if you gave me one for free.
There is so much more I could put here but everyone needs to make their own mind up.
To put a car off the road for 10 weeks due to not being able to supply a simple indicator unit is poor in the extreme.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

great experience buying my car …

great experience buying my car could not have been better looked after really good service

February 13, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Carl, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Thanks to Fabian at Wolverhampton…

Thanks to Fabian at Wolverhampton Nissan for his help on the purchase of my new used car.
The car was presently immaculatly and the customer service was great.

February 15, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Service and MOT

I arrived there in the morning. And handed the car overThey asked me for any problems. And told me when the car would be completed. I came back in the afternoon and the car was all completed. They cleaned the car and that looked very nice.

February 11, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi John, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Always made to feel

Always made to feel welcome staff are very friendly and thorough.

February 6, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Carrie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

From booking to collecting I found the…

From booking to collecting I found the whole experience straightforward with helpful knowledgeable staff. No issues with the service provided at all.

February 4, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mark, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great customer service even on a busy morning

Arrived on what was a very busy Friday morning for our car to be serviced and a recall to be fixed.
Even though the site was very busy, the customer service was great.
We were asked to take a seat as we had to wait for a courtesy car. Which was totally understandable due to the business that day. The wait wasn't that long showed us straight to car and away we went.
We were met with great customer service and friendliness.
Over all very happy with the whole experience and the car was ready to collect few hours later.

January 30, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Joanne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent service

Excellent service, all staff very friendly and helpful
Laurence at Wolverhampton was very professional and precise with all information given and can’t thank him enough

February 4, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Fordy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Helpful

Met by a very pleasant and helpful lady who addressed the recall issue in a matter of minutes and kindly brought my car round nearer to the door to save me walking in the cold. I was very grateful for this act of kindness

January 26, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Friendly helpful service,and quicker…

Friendly helpful service,and quicker than we were first told,only criticism was car not cleaned as in all previous visits.☹️☹️

January 22, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Jayne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick and easy check in. Staff polite as always.

January 23, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mark, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

I went to Brayley Nissan Wolverhampton…

I went to Brayley Nissan Wolverhampton for a car service. From the very beginning, I was met with friendly and professional customer care. I also received a video link showing the service being carried out, which I really appreciated. I highly recommend this place — I’ll be happy to return next year.

December 29, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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