I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... See more
Company replied
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The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... See more
Company replied
Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... See more
Company replied
Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... See more
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, United Kingdom
- 01902219603
4.6
Excellent
319 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service and MOT went very well one…
Service and MOT went very well one small point I reported that the clock had a mind of its own no matter how I reset it it would keep changing and showing a different time was told it had been reset but on picking up car time was totally different and keeps e
August 18, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Keith, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Friendly and efficient staff
August 13, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Maurice, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fast and very professional very polite…
Fast and very professional very polite and helpful staff as always
August 11, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I thought the service was excellent
I thought the service was excellent and very professional.
August 11, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Paul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Efficient service
Efficient service. Staff very friendly and answered all my questions. Communication excellent
August 8, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Stephanie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Good timing adjust as didn't know/never…
Good timing adjust as didn't know/never told all day appt.
In and out in 45 mins.
August 5, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Matthew, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service throughout from…
Great customer service throughout from Lawrence. They kindly changed our appointment time at the eleventh hour and even provided a desk for us to work from. Thank you!
August 1, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Susie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
same as usual no problems at all
July 22, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Brian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
All staff were professional informative…
All staff were professional informative and went out of their way to help. A very positive experience
July 22, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Trudi, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
They did a good job as always but with…
They did a good job as always but with a member of staff down I had to wait a lot longer than expected for my service and MOT to be done
July 7, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Jenny, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
I bought my car 10 months ago from…
I bought my car 10 months ago from Brayleys Wolverhampton, such an exciting experience my first time purchasing a car by myself, sales staff were brilliant not pushy just helpful and made the experience exciting, this time I visited was for my cars MOT again I couldn’t fault the staff, very accommodating and friendly. My appointment was on time and I got my vehicle back with an MOT very pleased with my appointment.
Will definitely return
July 18, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Tracey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Sam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
I recently took my vehicle in to…Wolverhampton
I recently took my vehicle in to Brayleys Wolverhampton for a short service. I was very pleased with the attention I received, and help and advice I had. A special word for Vanessa who was most helpful through the whole process.
July 17, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Ray, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Staff couldnt do enough for you,very…
Staff couldnt do enough for you,very helpful.highly recomend.....
July 2, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Mr Roberts, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I gave them a hard time to get the deal…
I gave them a hard time to get the deal I wanted, they listened to what I wanted and worked with me to deliver the deal. Service and communication were excellent.
June 27, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Richard, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Friendly service
Friendly service. Video received was really useful talking through the health check.
June 27, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Ian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Fabian the salesman was great very …
Fabian the salesman was great very pleasant and helpful
June 13, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Chris, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Alan managed to fit my appointment in…
Alan managed to fit my appointment in day after I called .All the staff were welcoming even car wash guy.Thanks for promt service well done.👍
June 19, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Colin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Recommend
Communication/ Video of health check on vehicle etc Major Service. Always find Brayles good. Only disappointment was car was Not returned washed vacuumed and wheels blacked Which Coventry Brayles alway did.
June 16, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Service team were expecting me
Service team were expecting me, updated me as the service and MOT was processed. Full report on completion.
June 11, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Neil, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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