I received a friendly welcome on arrival and was immediately offered a coffee. My car was taken in straight away, and as I was waiting on-site, they made every effort to prioritise the service and... See more
Company replied
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Went to book a car in for repair work and came out buying a car as well. Excellent service from your sales staff - Daniel Butler, Nat and Danny Reynolds - definitely worth every penny of his next pay... See more
Company replied
I first went to Rose Hill Kia - it had closed. Also servicing at Rose Hill included a car wash and a vacuum which i didn't get at Botley.
Company replied
Despite the fact that this Brayleys showroom is days away from relocating to Botley , the service and staff were fantastic. Really good updates on work needed to be done, and the service video showing... See more
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Rose Hill 72, OX4 4HS, Oxford, Iffley, United Kingdom
- 01865 748000
4.7
Excellent
389 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
car wash would have been nice
I first went to Rose Hill Kia - it had closed.
Also servicing at Rose Hill included a car wash and a vacuum which i didn't get at Botley.
September 1, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Very good
I received a friendly welcome on arrival and was immediately offered a coffee. My car was taken in straight away, and as I was waiting on-site, they made every effort to prioritise the service and MOT and get everything completed as quickly as possible.
There was a desk, Wi-Fi and a comfortable workspace available, which meant I could use my laptop and get some work done while I waited. The service and MOT were both completed within three hours, and I was very happy with the service provided and the clear feedback following the MOT.
A friendly, efficient and professional garage. I would happily recommend them and will definitely use them again.
August 27, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Etienne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Outstanding service and staff
Despite the fact that this Brayleys showroom is days away from relocating to Botley , the service and staff were fantastic. Really good updates on work needed to be done, and the service video showing the results of the health check was really good.
August 12, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Mark, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Went to book a car in for repair work…
Went to book a car in for repair work and came out buying a car as well. Excellent service from your sales staff - Daniel Butler, Nat and Danny Reynolds - definitely worth every penny of his next pay rise. Car ready and delivered on time as promised and shown all controls etc. No problems at all, have purchased other cars from there and always been super happy.
July 31, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Sales executive was so helpful and… Star salesman
Sales executive was so helpful and friendly. It made the whole experience seam free particularly for someone like me not good with technology, cars or otherwise.
July 28, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Heather, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Brayleys Oxford recommendation
Jamie was the salesman when I bought a used car from Brayleys. Very nice guy. I felt that I got a good deal on the car when I negotiated on the price which was right on the limit of what I had available. I didn’t feel under any pressure, was given time to examine the car on my own before being taken on an accompanied test drive. The car was picked up a week later in spotlessly clean condition. Again Jamie was exemplary in completing the paperwork with me, before handing over the keys and I drove off in my new used car. I was very happy dealing with Brayleys and would recommend them.
June 20, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Quick service
Delivered my car at 9.30 am and received a message at 12.30 to let me know it was ready for collection. Couldn't be better.
July 13, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Jean, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very good service
Very good service , Chloe was very professional and informative in picking up and delivering my car back to me thank you.
June 30, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Maryfrances, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Car service and MOT
Arrived in the service reception and was quickly checked in. The waiting area was comfortable with desks (as I needed to work while waiting).
The service and MOT were quickly completed, overall a very efficient and professional experience
June 22, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Alex, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Valerie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Friendly staff.
June 8, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Mrs O'connor, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very good customer service interaction…
Very good customer service interaction and involvement in the servicing process. Really happy with the overall efficiency of my annual service.
June 4, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Martin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Customer Friendly Service - Spot on!
It was very helpful to the annual service booking for today (27 May, a few days after the bank holiday. As I got message, I agreed add air conditioning servicing and windscreen wipers change to the list. Everything was completed to my satisfaction on time. Many thanks to Alan Harvey's customer friendly services, I drove back in clean car fully serviced!
May 27, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Gopal, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Absolute stunning!
Absolute stunning!! everything was done qucik and solid... even car was washed as an extras:D
May 19, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Mieszko, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Neil, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
1st service on my new sportage very…
1st service on my new sportage very quick turnaround (car cleaned also ) but could not my re call
April 21, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Paul, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Efficient and prompt
A while you wait service which was carried out efficiently and promptly. And the car was beautifully cleaned!
April 21, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Amazing service
Amazing service! Every staff I met were professional and with amazing attitude towards the service they have provided to me. The best part for me was when i received the video of my car showing how the MOT service was done and also the parts that needs changing.
Andy at the reception was welcoming, professional and informative. In this day and age and looking at the atmosphere of the UK, I was expecting worse but I have to say, I am thankful and grateful to the staff for their services during my visit. I definitely will recommend to friends and families.
April 20, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Moi, thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Jamie made the experience great
Jamie made the experience great, he was personable, friendly and explained everything well. The car was exactly what we wanted and haven't been disappointed at all, would definately recommend Brayleys and Jamie.
April 18, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Neal, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jake was great!
April 14, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Oxford Used Car Centre
Hi Fox, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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