Breeze House Reviews 

194
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the installation teams for their professionalism, politeness, and efficiency, working tirelessly to complete the job. Customer service, from initial contact to follow-up, is described as excellent, with staff being informative, helpful, and responsive. People are delighted with the product, noting its amazing quality, beautiful design, and robust construction. The overall service is consistently first-class, with the entire process from initial contact to completion being smooth and professional. Many reviewers are extremely happy with their purchases, enjoying their new garden buildings year-round and highly recommending the company for its reliable service.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their politeness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Quality

Consumers find quality to be positive, consistently praising the products for their excellent construction,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent service from initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in th... See more

Company replied

Rated 5 out of 5 stars

The team from Breeze House arrived on time and were extremely polite and friendly. The set about putting the house together very quickly and then explained the after care very well before handing over... See more

Company replied

Rated 5 out of 5 stars

This was a very impulsive purchase after a visit to the ideal home show and falling in love with the Breeze House. The sales process was extremely no pressure and pleasurable at all stages. Communic... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Jayne Lewis looked after us at the show site in Leek, explaining everything without any pressure sales, and advised us on all options available. We opted for the Ma... See more

Company replied


Company details

  1. Garden Building Supplier

Written by the company

An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(194)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional from start to finish

Very professional from start to finish. The attention to detail second to none. Fully informed of delivery and installation dates and exceeded all expectations.
Mara Breeze home is an excellent addition to our garden and will be used for years to come .

July 22, 2026
Unprompted review
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Reply from Breeze House

Thanks for the 5 star review and feedback Gail. It certainly will be used for years to come. Enjoy!

Rated 5 out of 5 stars

Installation of my Breeze House

The team from Breeze House arrived on time and were extremely polite and friendly. The set about putting the house together very quickly and then explained the after care very well before handing over the owners pack and leaving. I am delighted with our Breeze House.

July 20, 2026
Unprompted review
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Reply from Breeze House

Thank you for the 5 star review! We're so pleased you're happy with your Breeze House.

Rated 5 out of 5 stars

Really happy with the Savannah House

Really happy with the Savannah House. Great quality and very efficiently installed. Looking forward to a warm summer enjoying the summer house and garden.

July 13, 2026
Unprompted review
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Reply from Breeze House

Your Breeze House will be a lovely cool spot to shade from the sunshine Simon! Thank you for the 5 star review.

Rated 5 out of 5 stars

Oak Thatched roof garden hut

Absolutely love our little garden building beautiful thatched roof, fantastic quality interior looks stunning led lights and heater for the colder months. I chose to have the lighter interior on the roof which really elevates it with the lights. From beginning to ordering to date of fitting this company is so professional. The fitters were exceptional so polite and helpful constructed within a couple of hours and went through everything every detail with us. Highly recommend . Thanks we love our little slice of paradise in our garden.

July 10, 2026
Unprompted review
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Reply from Breeze House

It does sound like a slice of paradise Mark! Thank you for the 5 star review. Enjoy your time in your Breeze House.

Rated 5 out of 5 stars

Five star experience

From our first contact to completion (we had a roof replacement with new thatch), customer service was excellent. The two guys who attended our Breeze House to do the fitting were very friendly, helpful and professional. The staff I dealt with in the office were excellent also, I cannot fault the service or quality or products in any way. I would recommend Breeze House to anyone

July 9, 2026
Unprompted review
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Reply from Breeze House

Thank you for the excellent review Gary. Now you can enjoy your Breeze House for many years to come!

Rated 5 out of 5 stars

From the start to completion the…

From the start to completion the Breezehouse people have been excellent. We cannot find fault with either product or customer service.
We saw the garden building at the Chelsea flower show where we sat in the Mara and realised how comfortable and well appointed for family and friends sharing drinks &food. Jeff the salesman was not pushy but very helpful and patient of our endless questions. The installation guys arrived on time were very polite and super mindful of protecting our existing planting. Thank you Sam&Alex you are a professional and efficient team.

June 29, 2026
Unprompted review
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Reply from Breeze House

Sounds perfect! Thank you for the great review Alan. Have the best time in your Breeze House.

Rated 4 out of 5 stars

Oval Safari

Bit of an impulse purchase after seeing one at a garden centre. Product is amazing, good construction and way better than others on the market. The chaps who came to install it were amazing, 33°C, baking sun and they just kept going. They refused to leave until the job was done. Proper heroes! Office staff were very friendly and knowledgeable and called the following day to check how the installation had gone. I would have given 5 stars if there hadn’t been the slight issue of being told we had finance secured only to discover they had split with their finance company and no longer offered it, which lead to a last minute scramble to find a way to pay in a reduced time scale.

June 24, 2026
Unprompted review
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Reply from Breeze House

Thank you for the review Matthew. It's always great to have feedback like this. We hope that you make many happy memories in your Breeze House. I'll pass the feedback to the team about the finance. I know this must have been frustrating for you but I'm glad you managed to sort it. I promise you won't regret it!

Rated 5 out of 5 stars

An amazing Gazebo

An amazing product and very professional, friendly and helpful staff. We bought a Mara Breeze House after seeing it at the Grand Design Show at the Excel in London. We immediately fell in love with it and the staff member at the show was great. We arranged to have it delivered the day after we returned from holiday and the installation team, Aaron and Keith arrived promptly at 07.45. It was a very hot day but they wasted no time in erecting our wonderful mini house. It’s beautiful quality and we love having lunch, drinks and dinner in our little oasis. We have sent photos of it to all our friends all over the country and everyone has been impressed. You will never regret buying a Breeze House.

June 23, 2026
Unprompted review
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Reply from Breeze House

We love this review thank you Barbara! Sounds idyllic. We'd love to see the photos too! You can send them to communications@breezehouse.co.uk

Enjoy every moment in your Breeze House.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish

Staff at HQ extremely helpful, also at Millets Farm showroom, then the fitters as well, very very highly recommended indeed.

June 15, 2026
Unprompted review
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Reply from Breeze House

Amazing! Thanks for the great review Crag!

Rated 5 out of 5 stars

Right from the sales process

Right from the sales process, Breeze House made the whole experience very easy. Yesterday a top quality product was built in our garden by a superb team. They arrived on time and built the breeze house in 3 hours with no fuss or any issues.

June 24, 2026
Unprompted review
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Reply from Breeze House

Thank you for the great 5 star review! It's our pleasure.

Rated 5 out of 5 stars

We have just had a savannah breeze…

We have just had a savannah breeze house installed and could not be more pleased with it. How nice and refreshing to deal with a company that delivers what they say they will. Installed within 2 hours of arrival, amazing how efficient Aaron and Sam are at their job. Many thanks again. Andy & Stef.

June 11, 2026
Unprompted review
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Reply from Breeze House

Thank you for the glowing review Andy. Make the most of your time in your Breeze House!

Rated 5 out of 5 stars

Delighted

Great product, service, communication and installation

June 12, 2026
Unprompted review
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Reply from Breeze House

Thank you for the great review Ian!

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, arrived on time , very organised, worked continuously to a high standard exsplaing anything I wanted to know, the finished breezehouse is so lovely I couldn't have asked for more
Thankyou everyone.

June 18, 2026
Unprompted review
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Reply from Breeze House

Lovely review thanks Robert. Enjoy!

Rated 5 out of 5 stars

This was a very impulsive purchase…

This was a very impulsive purchase after a visit to the ideal home show and falling in love with the Breeze House. The sales process was extremely no pressure and pleasurable at all stages.
Communication has been excellent throughout. The installation team of Gus and Sam was second to none. They were polite, professional and efficient. Explaining all functions to as along the way with a final handover at the end. We are delighted.

June 18, 2026
Unprompted review
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Reply from Breeze House

Sounds perfect! Thanks for the 5 star review Angela.

Rated 5 out of 5 stars

Savannah Breeze House

Nothing was too much trouble from our initial enquiry to eventual delivery of our Savannah Breeze House. We experienced first class customer service from David and Joy at Paradise Park, from Amber at HQ, and especially from Mark and Darren who installed our Breeze House and who, despite the unseasonal weather, smiled throughout - very impressive considering they left Leek at 3.30am to drive to the South Coast!
The follow up call from Amber was a nice touch and shows that the company places the customer at the forefront of their operations.
All our interactions with the staff were positive and they are a credit to the company.
We look forward to making happy memories in our Breeze House.
I have no hesitation in recommending Breeze House.

June 9, 2026
Unprompted review
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Reply from Breeze House

Love this feedback thanks Christopher! We'll make sure the team see this. We hope you do make many happy memories in your Breeze House. That's what it all about! Enjoy.

Rated 5 out of 5 stars

The installers were fantastic

The installers were fantastic, polite and very professional. The house looks great in our garden; a very stylish addition, impressing all who view it.

June 8, 2026
Unprompted review
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Reply from Breeze House

Sounds lovely! Thank you so much for the great review.

Rated 5 out of 5 stars

First class experience from start to finish

We are absolutely delighted with our new Savannah Breeze House and the whole experience from start to finish has been outstanding.
We first discovered Breeze House at the Ideal Home Exhibition, where we met the salesperson who took the time to answer all our questions. They were incredibly helpful, knowledgeable and patient, never making us feel pressured and helping us choose the right option for our garden.
Once we placed our order, the follow-up from the Breeze House team was excellent. Communication was prompt, clear and efficient throughout, keeping us informed at every stage and making the whole process smooth and stress-free.
The installation team were equally impressive. They arrived on time, were friendly, polite and highly professional, and clearly took great pride in their work. The installation was carried out efficiently and to a very high standard, leaving everything tidy and ensuring we were completely happy with the finished result.
The Savannah Breeze House has exceeded our expectations and has already become a fantastic addition to our garden. We would not hesitate to recommend Breeze House to anyone considering one of their products. A truly first-class customer experience from initial enquiry through to installation.

June 3, 2026
Unprompted review
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Reply from Breeze House

Michael...this is the best review! Thank you so much. It means a great deal to everyone here to know that you've had a great experience. We always want to delight our customers with our products and experience. Enjoy your time in your Breeze House. It will be wonderful!

Rated 5 out of 5 stars

Excellent in every respect

Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in their work. Knew exactly what they were doing and did a first-class job. Many thanks and highly recommended.

June 5, 2026
Unprompted review
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Reply from Breeze House

Thanks for the great review Peter. We'll pass this onto the team here. We're delighted you're happy with your Breeze House.

Rated 5 out of 5 stars

Great people to deal with

From the relaxed sale, through the customer service teams helping with questions and changes we wanted and right through to the friendly, helpful installation team, Breeze House have been a pleasure to deal with. The “hut” we now have in our garden is perfect for summer evenings and alfresco breakfasts.

May 29, 2026
Unprompted review
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Reply from Breeze House

Ooohh sounds perfect Ian. We're delighted that you've had a great experience. The best is yet to come in your Breeze House!

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