Breeze House Reviews 

194
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the installation teams for their professionalism, politeness, and efficiency, working tirelessly to complete the job. Customer service, from initial contact to follow-up, is described as excellent, with staff being informative, helpful, and responsive. People are delighted with the product, noting its amazing quality, beautiful design, and robust construction. The overall service is consistently first-class, with the entire process from initial contact to completion being smooth and professional. Many reviewers are extremely happy with their purchases, enjoying their new garden buildings year-round and highly recommending the company for its reliable service.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their politeness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Quality

Consumers find quality to be positive, consistently praising the products for their excellent construction,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent service from initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in th... See more

Company replied

Rated 5 out of 5 stars

The team from Breeze House arrived on time and were extremely polite and friendly. The set about putting the house together very quickly and then explained the after care very well before handing over... See more

Company replied

Rated 5 out of 5 stars

This was a very impulsive purchase after a visit to the ideal home show and falling in love with the Breeze House. The sales process was extremely no pressure and pleasurable at all stages. Communic... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Jayne Lewis looked after us at the show site in Leek, explaining everything without any pressure sales, and advised us on all options available. We opted for the Ma... See more

Company replied


Company details

  1. Garden Building Supplier

Written by the company

An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(194)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely happy client

Thank you to the amazing Breeze House teams, the administration team- Amber, Sarah and Georgia answered all our questions and the construction chaps Gus and Keith who did a sterling job erecting our Savannah Breeze House in a few hours. I highly recommend this professional and friendly company and we now have a beautiful outdoor space to enjoy for many years to come.

June 2, 2026
Unprompted review
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Reply from Breeze House

This sounds perfect Mamacita. Thank you for the 5 star review. It means a lot to the team. Enjoy!

Rated 5 out of 5 stars

Excellent quality and customer service

We first saw a Breeze house with Cathy at the Chelsea flowers show and ordered ours in Early April. From day one the customer service was excellent and nothing was too much trouble. We were given a building date confirmation within 24 hours and scheduled for about 5 weeks ahead. We visited their main show site in Leek to see all the options available and chose the Mara. We would definitely recommend this as we were originally thinking of ordering the Oasis. A couple of days later we changed our minds over the cushion colour and again they were so helpful and happy to assist. The build day took only 3 hours and Aaron & Sam were brilliant with helping us choose the best position and giving tips and advice. The house looks amazing and is made of such high quality, with precise details and a professional finish. We got a follow up call the next day from Amber to check we were happy with everything. We cannot recommend them enough and although it is a big expense we hope to use it for many years ahead and it can be dismantled too if you move house.

May 28, 2026
Unprompted review
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Reply from Breeze House

What a fabulous review, thank you. We're always delighted to hear feedback like this. It's made our day! We'll make sure the team see this. You'll have many happy years to come enjoying time spent in your beautiful Breeze House.

Rated 5 out of 5 stars

From start to finish a fantastic…

From start to finish a fantastic experience, professional in every way. Great team on the day of delivery, respectful and experienced. Over and beyond
Five stars

May 28, 2026
Unprompted review
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Reply from Breeze House

What a lovely 5 start review thank you Matthew. Enjoy your time in your Breeze House.

Rated 5 out of 5 stars

Breeze have the full package

Breeze have the full package,

THE SERVICE
the sales team are excellent, Amber is amazing in keeping the process moving and the two guys that installed our Breeze house were professional, knowledgeable, very passionate about the product.
THE PRODUCT
The product is genuinely the best on the market. We did a lot of shopping around and nothing came close. Every bit of detail has been taken into account. Which helps make use of every bit of space.
THE QUALITY
The quality of the finish is outstanding, a solid structure that look fantastic and will impress everyone.

May 27, 2026
Unprompted review
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Reply from Breeze House

Thank you for the brilliant review David. It's our pleasure, as always. We hope you have the best time in your Breeze House with friends and family.

Rated 5 out of 5 stars

Lovely People - Brilliant Service - Quality Product

Thanks to the team at Breeze House we have completed a total transformation of our building. Amber in sales knew the product inside out and with the technical team she guided us through a complex re-roofing. The guys who came to our home were fantastic, professional and dedicated. We have thoroughly enjoyed working with this excellent company and know we can properly enjoy their quality products.

May 22, 2026
Unprompted review
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Reply from Breeze House

We love getting feedback like this! It means the world to us. And we love that you're still making the most of your beautiful Breeze House.

Rated 5 out of 5 stars

No plans to spend any money

From the first contact at the BBC show to the installation every contact with Breeze has been 1st class.
We went to the BBC Garden show just for a day out with no plans to spend any money. That was until we saw the Breeze display and spoke to Kathy. We have now had our Breeze House 2 months and we spend more waking hours in it than our house. It is an really great purchase and every contact with Breeze has been excellent.

June 14, 2025
Unprompted review
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Reply from Breeze House

Brilliant! Love that you're making the most of your Breeze House already! Thanks for the review Mike.

Rated 5 out of 5 stars

What an exceptional experience

What an exceptional experience. From start to finish everyone we dealt with was first class, so personable and polite and really easy to work with. The house itself is everything we wanted and more. I can’t take my eyes off it. We absolutely love it and I don’t think I’ll ever go out again!!

May 13, 2026
Unprompted review
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Reply from Breeze House

Thank you for the 5 star review and your kind words Sara. It means the world to get feedback like this. Enjoy every single moment in your Breeze House.

Rated 5 out of 5 stars

100% recommendation for Breeze House

Our customer journey has been flawless from start to finish. The range of specifications meant that we could completely customise the hut to our preferences, and pricing for this was completely transparent. Our hut is an excellent construction and the design is very good. It’s just so lovely that it is wood throughout, with no ugly visible metal components - the hut blends beautifully into our garden. The installation guys were excellent, very professional with a high focus on customer care. They really made a point of ensuring that we were happy with the hut once it was installed, and provided plenty of information on aftercare. I would 100% recommend a Breeze Hut to anyone who is thinking about a garden structure.

May 18, 2026
Unprompted review
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Reply from Breeze House

What a wonderful review thanks Ian. We're so happy that you've had the best experience and are loving your Breeze House.

Rated 5 out of 5 stars

Absolute pleasure

Dealing with Breeze house was an absolute pleasure from start to finish. Not only is the product great, but the professionalism and quality of service offered throughout is second to none. I highly recommend without reservation.

May 21, 2026
Unprompted review
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Reply from Breeze House

Amazing review thank you Rebecca. It means so much to get feedback like this. Enjoy the beautiful weather for the bank holiday! What a great way to start as a Breeze House owner!

Rated 5 out of 5 stars

We absolutely love our breeze house

We absolutely love our breeze house, excellent quality which looks amazing in our garden, we can now enjoy our fantastic views all year, whatever the weather. The staff our excellent too, from Amber on the phone to the very professional install team. (Callum and Mark). Thank you so much, we would highly recommend Breeze house!

May 19, 2026
Unprompted review
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Reply from Breeze House

Love this review Jason thank you. And you're right, you're Breeze House will be perfect come rain or shine. We'll make sure the team sees the feedback too. Enjoy your time in the garden.

Rated 5 out of 5 stars

another brreze house purchase

we had already bought another breeze house a few years back, and we have just bought a bigger one to house an outside kitchen.
the service was excellent all round.
staff extremely polite.
delivery and installation on the date we were promosed.
the breeze house is fantastic for our needs, and we highly recommend it to prospective buyers.

May 1, 2026
Unprompted review
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Reply from Breeze House

Wow that sounds amazing! We'd love to see some pictures. You can send them to communications@breezehouse.co.uk

Thank you for the 5 star review.

Rated 5 out of 5 stars

Excellent experience

Excellent experience, faultless service provided by a really great group of people

May 7, 2026
Unprompted review
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Reply from Breeze House

Thank you for the 5 star review Chris. It means a lot to the team here!

Rated 5 out of 5 stars

Outstanding service from the offset!

We visited Simon at the Blue Diamond east midlands show centre just a few weeks ago now.
He was extremely helpful with the abundance of questions I kept firing his way, nothing was too much trouble.
The next morning we received our quotation as it was 3pm on a Sunday afternoon when we visited.
We then returned and confirmed a few more details & confirmed the order of our Mara Breeze house.
We had been estimated an install date of late May to Mid June originally which was fine as I needed to get the base prepared in good time.
2 days later, I received a phone call from Georgie @ Breeze house asking if the 12th May was convenient, I promptly confirmed this date with her.
I am extremely excited to say that yesterday, the 12th May, they arrived promptly at 7.45am & proceeded to install our new Mara Breeze House with such care and perfection, I was abit taken back of just how polite & accommodating the guys carrying out the install really were as I was still asking plenty of questions at the same time as letting them get on with their job.
I'm a joiner by trade and it was nice to see someone else making the same care & attention to detail as i pride myself on.
Thank you so much to everyone from the Breeze House company, from ordering right through to completion, your service has been exemplary & we absolutely love our new Mara Breeze House.
❤️
Nigel & Yvonne

May 12, 2026
Unprompted review
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Reply from Breeze House

Nigel - this is the best review ever! Thank you so much. We're delighted that you were happy with the whole process and most importantly your Breeze House. What a perfect time of year to start to enjoy your time in your Breeze House too! We hope you make many happy memories in there!

Rated 5 out of 5 stars

I recently had a really good experience…

I recently had a really good experience with Breeze House. From the start, everything felt well organized and easy to understand, which made the whole process smooth. Communication was clear and timely, and any questions I had were answered without delay. The quality and attention to detail really stood out, and it felt like they genuinely care about what they deliver. Overall, a reliable and professional service that I’d happily recommend.

May 1, 2026
Unprompted review
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Reply from Breeze House

Lovely review thanks Tanya. It means a lot to hear feedback like this from our customers.

Rated 5 out of 5 stars

Great product and experience from start to finish

We’ve had breakfast, lunch and tea in our Oasis Breeze House ever since we got it 5 days ago. We’ve even sat in it whilst it was pouring outside and with the heater on we’re warm as toast inside. What a great product, obviously built to last. Also excellent service from the whole team from Kathy at the NEC to the factory tour and making final choices from a fantastic range of options to the very professional and friendly installation team who turned up at 8am prompt and installed in less than 3 hours. If you’re tempted to get a bit of outside luxury it’s an easy no brainer. Well worth the money.

May 1, 2026
Unprompted review
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Reply from Breeze House

Thank you for the most amazing review Mark. This simply sums up what Breeze House is all about. Helping our customers make the most of the little moments in the great outdoors, whatever the weather. Love it! Enjoy every moment in your Breeze House.

Rated 5 out of 5 stars

Excellent service and finished result

Excellent service. Very professional and friendly. Fantastic customer care and a great job done. Thank you

April 29, 2026
Unprompted review
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Reply from Breeze House

Thanks for such a positive review Lisa. We appreciate it.

Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end. We are absolutely delighted with our Mara Breeze House. Outstanding craftsmanship and materials used. It has proved to be a really beautiful feature in our garden and a pleasure to use. We would highly recommend Breeze House.

April 16, 2026
Unprompted review
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Reply from Breeze House

Lovely review thank you! What a beautiful time of year for your to start using your Mara. Just perfect.

Rated 5 out of 5 stars

Excellent customer experience from…

Excellent customer experience from sales to installation. End product is amazing, so pleased we made this choice . The installation guys were fantastic, so polite, pleasant & efficient,

April 21, 2026
Unprompted review
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Reply from Breeze House

What an excellent review thanks Bev. We're delighted you're happy with your Breeze House and the service you received.

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