Brelsen Reviews 235

I purchased the Gun Metal Analog Quartz Pocket Watch for my son's 18th Birthday. The watch is as described, and even more beautiful in person. He's going to love it.

On September 6th 2024 I purchased a Brelsen Demi mechanical watch bronze open face. I was initially pleased with this purchase it kept good time and came to hand comfortably. However I did notice that there was no makers name on the watch and for something
hand made by them [see advertising] rather strange, also it came with no warranty. The watch stopped working in April 2025 so I used their "contact us" on line asking for help. No response at all in spite of 3 attempts. I have since discovered Trustpilot and see that I am not alone. Please be advised, do not buy from them get it from Temu or similiar at a tenth of the cost.
,

The pocket watch is a beautiful work of craftsmanship! my son loves it very much.

As soon as I saw this pocket watch I knew it was the perfect gift for my son as a wedding present.
He fell in loved with it straight away and will wear it on his special day. Fast prompt service and would recommend this company to my friends and family.

Ordered a Brelsen pocket watch first of April. Got an email on the 3rd of month staying a label was being made. Got another email stating watch is on it's way Supposed to be coming from Flushing NY. Of course there is no name of the company supposed to be shipping out the watch. It is now The 11th of April and no watch has arrived and I can't contact anyone except by email as there is no phone number. I have sent 3 emails asking where my watch is with no answer at all. I Just get a auto email stating someone would be getting back to me and no one ever does. I thing this is not a real company and I think I have lost my money. So Now I am telling everyone not to purchase anything from this on line watch company as there seems to be no company

arrived in time for my sons birthday and he was presently pleased with the watch he has it on his desk and will use it for special occasions

Initially I was sent a pocket watch 'To my son, love dad' ... Only thing is nowhere is the "love dad" in any of the pictures, options or description for the product and being that this was a gift from my mum, this was kind of a problem. They did eventually send a new watch out after multiple emails chasing response and updates. Fortunately this time the pocket watch didn't have the inscription on it. ABSOLUTELY ZERO explanation where this came from as its literally not an option on their website.

Later found the EXACT Model with the same inscription on temu for £2.29. A bitter pill after spending 40 and multiple emails just to receive the product you actually ordered.

Don't be misled as I was into thinking you are buying from a British quality pocket watch seller. This is cheap Chinese crap with a pretty website.

The hunter pocketed watch that I bought just over two months ago stopped working a couple of weeks ago. Having read some reviews about poor after sales service I was dubious about getting any redress. However, after providing a couple of short videos showing the problem, I have today received a replacement. Many thanks to Brelsen for a happy, stress free outcome!

Wanted something extra special for my step sons 30th birthday from his Dad, ehat a find this is just perfect what a beautiful gift beautifuly made and engraved and beautifully gift boxed, excellent value for money so pleased with it!

This watch is a real gem. With a sturdy gun metal case and chain protecting a classic white watch face. It has attracted many admiring comments at it's first wear at a wedding. But day to day it slips on any belt loop and is used from the pocket. A great British company and highly recommend

25th Wedding Anniversary
My husband loved the decorative fob watch.

I bought mother to son pocket watch absolute perfect gift very well priced very well presented in beautiful box delivered on time when stated would recommend this site for perfect gift

This will be my fourth pocket watch from "Brelsen' outstanding workmanship, I wear waistcoates and they compliment my attire. Gold, two silver and black.
Fabulous Breslen.

The picture shown is precisely what showed up. Great price. Quality item. It would have cost me a lot more in the USA. Considering I’m across the pond the shipping was pretty quick.

The double hunter watch chain is well made, if not a little light. I’ve ordered a second one as the first one is a Christmas present.

The craftsmanship of the steam punk pocket watch is outstanding. I bought this for a friend and she is going to absolutely love it. It is truly a beautiful pocket watch. I’m going to purchase one for myself. I highly recommend Brelsen shop.

Ordered the silver double hunter mechanical pocket watch. I’m very pleased with it. The shipping was on time,and it keeps time great. It’s a beautiful design. Very pleased.

the bronze pocket watch I bought clearly compromised on build quality to get the movement in the case, which I'm disappointed on.
Okay, maybe Chinese watches have set too high of a standard for me, but I was expecting the crystal to be made of glass, not plastic, and it's build poorly. The plastic crystal rotates, which I've never heard of before.... I'm not happy with the watch I bought. I don't have any further experience with this company, but I would turn to a more reliable brand if I where you... I paid £70 for this crap.... I could have gotten the same build quality from a £30 pocket watch.

What a beautiful watch and it came in a lovely box. I know my son will cherish this gift and for that a big thankyou.
Highly recommended this company.
Highly recommended these watches.

A beautifully crafted watch which I bought for my husband on our 11th Anniversary. It arrived on time in a lovely presentation box.
I loved the intricate details and inscription a perfect gift for a perfect day.