Brelsen Reviews 235

This was a 20th anniversary gift for my husband. It is an unusual and well made watch.
The company were great at responding quickly to my queries after I’d ordered and I will happily use them again. Great service, thank you.

Save the money and buy a $30 one off Amazon. After 5 days the time would be off by 8-9min (behind). I emailed them and they said that is perfectly normal. Personally to me that's not quality. And they would not take it back to refund me.

I purchased the pocket watch for my husband for our 25th Anniversary and it more than met my expectations! He absolutely loves it and it is made of very high quality and keeps great time! The engraving was beautiful and very well done! I am more than pleased with my purchase and would highly recommend Brelsen's products to anyone!!

Very pleased with watch ,it was exactly as pictured and described and received very promptly just what I wanted

Easy to order Received as promised Watch was as I wanted Good quality for the money

Great watch, exactly what I wanted. Arrived in Australia incredibly quickly. Love it.

Beautiful watch, came within a week and was beautifully packaged.

Didn’t have a date of briefly when it would arrive and wasn’t notified when it came but overall, very quick and easy to purchase and very satisfied with the product

If I could give zero stars I would. I purchased a pocket watch for a special birthday gift, it took ten days to arrive and missed the occasion completely. In spite of reaching out for help and advice my messages were ignored. I now need to return the item but to do this you have to contact the company, which is proving impossible. I have submitted three of their contact forms, have sent countless emails and messages via Facebook and Instagram to no avail other than an automated response. The telephone number provided states that their mailbox is full and customer services cannot be contacted by telephone. Absolutely appalling service and it would seem that I am not alone. This company should be avoided at all costs; they are deceiving people into purchasing their not inexpensive products and then abandoning them when they require assistance.

I required a case to protect my new time piece. The Black Vintage Pouch is perfect. Like most leather items designed for this type of use, the time piece was a tight fit. The pouch is beginning to stretch a little like I knew it would. The pouch will fit to a belt or can be carried in a pocket. This accessory is excellent to protect your time piece.

Easily pick from an excellent selection on quality watches...purchase was fast and secure...delivery was as stated and tracked...an all round 5 star service ...
Ps my dad loved the pocket watch...thankyou so much!

Such an easy site to navigate. Beautiful products and fast shipping. I bought the silver pocket watch for my husband for our 20th Wedding Anniversary. He loves it!

It was easy to navigate Brelsen website my purchase of their Gold pocket watch was packaged well and sent promptly communication about tracking of item was very good and accurate the quality of items is definitely visible I would recommend this product

Great watch for a great price! So happy with my purchase 👍

Lovely. Unique
Easy purchase of Royal Silver Double Hunter Mechanical Pocket Watch.
Excellent watch---at least so far!
It was a birthday present for my son-in-law who loves watches. If you are looking for something special, this is it.
Came in good condition.
Thanks

Nice easy transaction. Took a little longer to receive than expected. But got it in hhe end. Very pleased good quality product.

Such an iconic and lovely gift that son promise to cherish forever. The quality of the product is excellent. Great communication and customer services during ordering. Thank you Brelsen

Perfect gift for my son’s 40th’
Something different in these digital times… I love the bronze colour as it is more oldy worldy’ looking.
Cute little box too ~ I know my son will love it on his birthday
Thank-you Brelsen 🫠

Watch turned up on time and was well packaged, had no problems with the Wed site and would use them again. I have had the Watch for over 20 days and have not had a problem with it, and it has not lost or gained time. Thanks

Watch purchased as gift. Was embarrassing to discover it gained 6 seconds a minute. Brelsen does not readily offer refunds and we had to send a video to 'prove' this watch was absolute garbage. Brelsen does not cover the cost of you returning their garbage, really poor service. Eventually got a refund due to paying by PayPal, but out of pocket by almost £8 to securely return it. I would not recommend buying from Brelsen because of the rubbish they sell and the pathetic customer service. If that's your expectation, then go for it.