Great service from start to finish - when our school thought about upgrading our current 2-way radio system we got great advice with no pressure to update in the first instance and then through disc... See more
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Company themselves are very knowledgeable and experienced in their field. However wanted to charge £15 postage for one radio earpiece or said I can come and collect it for free. The postage was extor... See more
Company replied
We recently put an order for radios, however no one told us that the person who dealt with our account had changed until I try to contact them. once everything was sorted and Joanna got in touch, serv... See more
Everyone I have dealt with has been extremely helpful, and easy to communicate with. Emails were answered in really good time. The questionnaire that was sent beforehand, is a really good idea and... See more
Company details
Written by the company
Two way radios, Audio Visual, Body Cameras and CCTV from MTech Brentwood Communications. For more information on our wide range of communication solition for sale or hire please call - 01245 403520.
Contact info
BC House, East Hanningfield Road, CM3 8EW, Chelmsford, United Kingdom
- 01245 403520
- info@brentwoodradios.co.uk
- www.brentwoodradios.co.uk
4.1
Great
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Always quick turn around if the radios…
Always quick turn around if the radios can be repaired or replaced
September 9, 2019
Unprompted review
Excellant service again
Purchased new radios for my company. This is my second interaction with Brentwood Communications. Again I received excellent customer service. Thanks Very much
September 3, 2019
Unprompted review
Service was good but my name was spelt…
Service was good but my name was spelt wrong.
September 2, 2019
Unprompted review
A great service from start to finish.
We have recently upgraded, and expanded all of our mobile communications across our estate. Luke was extremely helpful in helping us to select the correct equipment, and arranged for loan equipment for us to test and trial. As ever Brentwood made the whole process, simple and hassle free. The new equipment works as expected, and arrived fully set up as per our needs. Needless to say we are a repeat customer.
A great all round service.
August 21, 2019
Unprompted review
Happy
Everyone I have dealt with has been extremely helpful, and easy to communicate with. Emails were answered in really good time. The questionnaire that was sent beforehand, is a really good idea and other companies would benefit from doing this.
I feel pricing is reasonable.
I have not had feedback from all sites that have had radio servicing yet, so am unable to comment on this.
August 16, 2019
Unprompted review
Top customer service
Top customer service, lots of useful information given to help us decide what's the best system, 5 stars!
August 14, 2019
Unprompted review
very good services and customer services
August 6, 2019
Unprompted review
great company who always deliver a…
great company who always deliver a great service
August 1, 2019
Unprompted review
Professional Company
This is an excellent company to do business with. We are a charity and we’re advised on the correct radios required for our circumstance. Phones are answered quickly and all questions answered. Delivery also excellent, with demo radios given to us to try out.
July 30, 2019
Unprompted review
Our Account Manager was very…
Our Account Manager was very knowledgeable and helpful throughout the ordering process, and helped with pre-programming of the radio units prior to site delivery.
There was a small admin error either with Brentwood or DPD where an incorrect postcode digit was used for delivery which created a 24 hour delay, however this was quickly resolved by Brentwood and the units were delivered.
July 17, 2019
Unprompted review
Quality products and service
Quality products and service with a great support team. We have used Brentwood for many years and will continue to do so.
July 17, 2019
Unprompted review
Always great service keeps us coming…
Always great service keeps us coming back.
July 17, 2019
Unprompted review
Great Service
July 4, 2019
Unprompted review
Customer service is always excellent.
July 3, 2019
Unprompted review
Brilliant customer service and care
Brilliant customer service and care - answere questions promptly and efficiently. Will be using again.
July 3, 2019
Unprompted review
Quick respond
Quick respond. On time delivery. Product quality as expected. Excellent service
June 28, 2019
Unprompted review
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