Online ordering was fairly easy. I had a couple of questions and spoke to a very helpful friendly human (female) Collect my order with no hassle. I used to feel intimidated by the front of store, th... See more
Company replied
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Online ordering was fairly easy. I had a couple of questions and spoke to a very helpful friendly human (female) Collect my order with no hassle. I used to feel intimidated by the front of store, th... See more
Company replied
Brewers Bromley -Cuprinol Ducksback ordered on line. Aware that insufficient stock available for same day collection, email received early the next day to advise that the order was ready for collectio... See more
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I phoned up to check stock on an anti fungal solution for a wooden garden roof. I was advised on which product would be the best and that I could collect it straight away. I picked it up ten minutes l... See more
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I have been a customer of Bromley Brewers for many years , I have always found Louise and her team to be very professional very helpful and always go the extra mile to help me re: products and latest... See more
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Albany House, 31 London Road, BR1 1DL, Bromley, United Kingdom
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As usual brewers had my order ready for collection within about 30min of my order, couldn’t ask for better service. Staff are knowledgeable and friendly.

Reply from Brewers Decorator Centres - Bromley
Ben, at Bromley branch, was extremely helpful. I had a several selections to make and he helped throughout.

Reply from Brewers Decorator Centres - Bromley
Simple click and collect service that was ready within the hour.

Reply from Brewers Decorator Centres - Bromley
Never been on brewers before.
Very professional store definitely use again

Reply from Brewers Decorator Centres - Bromley
Helpful staff and quick service . Easy to order online and collect.

Reply from Brewers Decorator Centres - Bromley
We commissioned some custom blinds several weeks ago. Forecasted ETA at the point of purchase, "8-11 weeks". Poor communications (see "none"), when visited the shop last week to obtain an update, the timeline seems to have stretched to 14 weeks. Despite the wide range of materials, the lead times for delivery keep getting longer and customer services not particularly proactive in keeping customers updated. Would we use the service again? Definitely not: when parting with a few thousands pounds one would expect a better and speedier service, similarly what we experienced in the past with independent blind makers.
Updated review on 22/12/23: extra star added. Blinds fitted, very good finished product.. Furthermore, asked to fit nickel chain system, fitter came back in one’s absence and fitted chrome instead. Clearly not the end of the world, but previous comments on poor comms still stand

Reply from Brewers Decorator Centres - Bromley
Fast and easy service, ordered my Farrow & Ball paint online and drove a couple of miles to collect it.staff were friendly and helpful

Reply from Brewers Decorator Centres - Bromley
Good sound advice and very helpful. Good old-fashioned personal service without having to trawl the shop to find some one to help, like in the larger stores.

Reply from Brewers Decorator Centres - Bromley
I phoned up to check stock on an anti fungal solution for a wooden garden roof. I was advised on which product would be the best and that I could collect it straight away. I picked it up ten minutes later and it was waiting on the counter for my arrival. An extremely efficient service and cheery and helpful experience throughout. Thank you.

Reply from Brewers Decorator Centres - Bromley
Always helpful in Brewers and have a great range of products for the home decorator or professional.

Reply from Brewers Decorator Centres - Bromley
As always, good communication and pleasant and helpful customer service.

Reply from Brewers Decorator Centres - Bromley
Had the paint I needed to order as difficult finding it elsewhere and in spite of that the best price.
Excellent service and product availability. Helpful staff. I always get my paint from here.
I've only recently started to use Brewers and I've found them knowledgeable and friendly.
Onsite Service was very good and my phone enquiries were managed by the staff very effectively.
All in all very helpful, I would have given them a 5 star but I've only used them a handful of times and I haven't had any real issues that I needed dealt with.
Ordered online and collected promptly. Had a text informing me when the order was ready. No fuss, no bother - all worked great!
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