Brewers Decorator Centres - Chester Reviews 

70
TrustScore 4.5 out of 5

4.3

171 Boughton, CH3 5BH Chester, GB


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Rated 5 out of 5 stars

The staff at the Chester Brewers are fantastic very helpful and always do a great deal on there products cannot fault them great staffy go to place now .

Company replied

Rated 5 out of 5 stars

I found these online when looking for cuprinol paint. The price was the best too. I rang the main customer service number from the website because I had a question and the person I spoke to was very k... See more

Company replied

Rated 5 out of 5 stars

Excellent personal service from knowledgable, friendly staff. Was guided toward products that would do same job but cheaper in price (and they did!). Also had a door colour matched and it was perfe... See more

Company replied

Rated 5 out of 5 stars

Popped into your Chester branch on Sat to use my 20% discount (thank you). Vaguely knew what colour I wanted, but was advised by Andrew (?) and he was absolutely right. What a pleasure to have that ex... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Chester

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.3

All reviews

(70)

2,094 reviews in the last 12 months

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Rated 4 out of 5 stars

Notification was ba

Ordering was easy , paying was easy, but I was advised that as soon as the paint arrived at Chester’s branch I would be notified . After some days past the allotted delivery time and not having heard from the branch I had to ring to be told that it was indeed in and could be collected. My gripe is that I thought the branch should have Got in touch with Me No notifications

March 29, 2021
Rated 1 out of 5 stars

Chester doesn’t answer the phone

Ordered paint on Tuesday told it would be Ordered paint Tuesday told available Friday arranged job accordingly. Was told I would be telephoned on the Friday. No call rang the Chester branch phone rang out, automatically transferred to head office who said they were having problems with Chester. Promised to get in touch nothing happened rang again twice no answer. Is there any management at Chester or for that matter at Head office?

March 5, 2021
Brewers Decorator Centres - Chester logo

Reply from Brewers Decorator Centres - Chester

Hi David

I'm sorry that your experience with this order has not been up to our usual high standard. We are looking into the reasons for this to make sure it doesn't happen again.

Thank you for taking the time to leave your feedback.

The Branch Manager, Dean, is going to give you a call shortly to have a chat about your experience.

Kind regards
Nicky

Rated 5 out of 5 stars

Easy to deal with, excellent service

Ordering online was easy. Delivery was originally broken into two consignments but after making contact, this was changed and delivered as one. Materials arrived ahead of schedule and were delivered to a safe place as requested. Superb service.

February 16, 2020
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