Brewers are the go to for anything other than the basic bog standard DIY store decorating supplies. The usual DIY outlets have much more restricted colour ranges . The 2.5 L tin of Zinsser allcoat cos... See more
Company replied
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See what reviewers are saying
Good technical advice as always, made me up a sample masonry paint in chosen colour from their colour charts. Perfect thanks guys.
Company replied
Ordering was easy and I ordered a large pot of white and a specialist colour paint for which there was a three day wait. After three days I had to ring the store to find out where it was and I was tol... See more
Company replied
Received excellent service when ordering 3 tins of paint. Although one tin wasn't immediately available I surprisingly received the other 2 within 12hrs. Unfortunately the unavailable paint became u... See more
Company replied
Company details
About Brewers Decorator Centres - Guildford
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Contact info
Albany House, Woodbridge Meadows, GU1 1BA, Guildford, United Kingdom
- 01483 568234
4.8
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent from initial order to prompt…
Excellent from initial order to prompt receipt of goods together with phone call advising of delivery.
April 12, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor service, great products
Placed an order online, but never received an email to say the product was ready for collection. Went to the shop to see if I could collect - basically ignored by one member of staff on the tills, despite my attempt to catch his attention. Two minutes later a male came into the shop and the member of staff immediately made eyeball contact with him and tried to serve him. I indicated that I was there first and the new customer allowed me to go ahead. Not impressed with a very chauvinistic approach to customers .
April 9, 2021
Reply from Brewers Decorator Centres - Guildford
Dear Andrea
Thank you for taking the time to leave your feedback regarding your recent visit. I have fed this back to the local team and apologise that the experience wasn't up to our usual high level.
Your order collection notification should have been sent by text to the number supplied when you placed your order, apologies that that didn't reach you and for any inconvenience caused - we'll take a look into why that didn't get sent.
Kind regards
Nicky
Online delivery during lockdown
I normally shop at Brewers in Haslemere or Chichester and think it an excellent company. However, during lockdown I have twice used the online service. It has been efficient and I can't fault the service. In my first order one item was incorrect, but was replaced next day.
April 3, 2021
Very efficient service
I have used the delivery service from Guildford twice now. The second delivery was only one tin of paint as I am currently shielding but even so very impressed with the next day delivery service. I would use them again and recommend others to do so as prices are competitive.
March 18, 2021
Great to have experts on hand with…
Great to have experts on hand with awesome products.
March 8, 2021
Most of my order was fine but one of…
Most of my order was fine but one of the products was leaking when I collected it. I was told that I couldn't get a refund for it because I ordered via click and collect. Instead, I was offered a different product, which was cheaper than the one I originally ordered.
February 23, 2021
Reply from Brewers Decorator Centres - Guildford
Hi Sam
Thank you for leaving your review and apologies for the misunderstanding regarding the refund. We are of course able to refund online orders and I believe the store have now been in touch to process that for you.
I hope we can welcome you back again soon.
Kind regards
Nicky
Excellent friendly service
February 21, 2021
Great service.
Ordered online. Store called when goods arrived. Collected following day. No fuss, no hassle, no problem. Staff are very knowledgeable and always helpful on practical details. Very typical Brewers service; that’s why I always use them and have done for many years.
August 17, 2020
Unprompted review
Given the circumstances of lockdown
Given the circumstances of lockdown, Guildford branch of Brewers have done well. I am a longstanding trade customer and have relied on their expert product knowledge on many occasions.
July 1, 2020
Unprompted review
product as requested and communications…
product as requested and communications and service excellent
May 10, 2020
Unprompted review
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