Excellent customer service, everything was provided and the chap was nice and friendly and made sure I have all the right equipment. The paint he mixed was perfect and he gave good advice.
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See what reviewers are saying
Brilliant company to deal with, again we ordered online to collect and within an hour our order was ready to collect. very friendly and helpful staff and would definitely recommend this company
Company replied
Very knowledgeable of there products, With next day delivery
Company replied
I was collecting an order, and the man I spoke to knew what I had ordered and got the items and sorted out the card for me.
Company replied
Company details
About Brewers Decorator Centres - Norwich (North)
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Contact info
37 Barker Street, NR2 4TN, Norwich, United Kingdom
- 01603 219203
4.3
Excellent
55 reviews
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Excellent customer service
Excellent customer service, everything was provided and the chap was nice and friendly and made sure I have all the right equipment.
The paint he mixed was perfect and he gave good advice.
July 18, 2026
Reply from Brewers Decorator Centres - Norwich (North)
We're so happy to hear that you had such a positive experience at our Norwich store! Thank you for your wonderful feedback.
Surprisingly Clueless
I signed up to the Brewers Trade Membership at the beginning of June but didn’t receive my welcome discount vouchers, 10% off 2 shops. I’ve been sent pillar to post without success, with no one willing to commit to helping.
At one point I was told I would receive them no later than midday by e-mail, when I didn’t I reached out to say not received… and didn’t receive a reply.
The account management team said they didn’t know how it worked and to speak to marketing but marketing didn’t solve it either.
It would appear no one can actually help which seems ridiculous and unprofessional.
Come on, you could and should do better. I’ll be taking my business elsewhere I’m so frustrated by the process.
I e selected my local Brewers, as there wasn’t an option for head office.
July 13, 2026
Unprompted review
Reply from Brewers Decorator Centres - Norwich (North)
Hi, thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this must have been. This isn't the level of service we aim to provide, and we apologise for the lack of communication and the difficulty you've had getting this resolved.
If you're happy to do so, please email your contact details to mail@brewers.co.uk so we can investigate what happened with your welcome vouchers and work to resolve this for you as quickly as possible.
We appreciate you bringing this to our attention and hope we'll have the opportunity to put things right. Kind regards, Shannon.
Very knowledgeable of there products,
Very knowledgeable of there products,
With next day delivery
June 18, 2026
Reply from Brewers Decorator Centres - Norwich (North)
We are so pleased to hear that you found our team knowledgeable and appreciated our next-day delivery service. Thank you for your wonderful feedback!
Reply from Brewers Decorator Centres - Norwich (North)
Thank you for your 5* review!
Reply from Brewers Decorator Centres - Norwich (North)
Thank you for your review! We're happy your order was easy and prompt.
Very easy online ordering and simple…
Very easy online ordering and simple collection.
January 9, 2026
Reply from Brewers Decorator Centres - Norwich (North)
We're happy to hear that the online ordering and collection process was simple for you. Thank you for your positive feedback!
Reply from Brewers Decorator Centres - Norwich (North)
Thanks for the review!
Reply from Brewers Decorator Centres - Norwich (North)
We're happy to hear you received quick, efficient service and professional delivery. We appreciate your feedback.
Reply from Brewers Decorator Centres - Norwich (North)
We appreciate your positive feedback regarding our great stock and speedy delivery service!
Reply from Brewers Decorator Centres - Norwich (North)
We're glad you found our website easy to use and ordering fast. Thank you for your positive feedback; we appreciate it.
Good instore but online ordering took ages.
Service in-store was always really good but ordering on it took ages for the order confirmation to come through. When I arrived at the store they hadn't received it either but they couldn't have been more helpful to sort it out. Just a website, process or systems issue otherwise good.
June 9, 2025
Reply from Brewers Decorator Centres - Norwich (North)
Thank you for your feedback. I will pass your comments on. Kind regards, Shannon.
Reply from Brewers Decorator Centres - Norwich (North)
We're glad you found it easy to order.
Easy to order on line and fast…
Easy to order on line and fast delivery. Would recommend to friends and family
April 15, 2025
Reply from Brewers Decorator Centres - Norwich (North)
So pleased you found our service 5 star worthy! Thanks for leaving your feedback.
Click & Collect at its best
The confirmation of the Click & Collect order was swift and the welcome at the store on collection was exemplary.
March 12, 2025
Reply from Brewers Decorator Centres - Norwich (North)
Great to hear! Thank you for your loyal custom and taking the time to review us!
Reply from Brewers Decorator Centres - Norwich (North)
Thanks Harry, this is great feedback, we appreciate you taking the time to write us a review.
Reply from Brewers Decorator Centres - Norwich (North)
Thanks for taking the time to leave your review!
Brilliant company to deal with
Brilliant company to deal with, again we ordered online to collect and within an hour our order was ready to collect.
very friendly and helpful staff and would definitely recommend this company
October 15, 2024
Reply from Brewers Decorator Centres - Norwich (North)
Great to hear! Thank you for your loyal custom and taking the time to review us!
I was collecting an order
I was collecting an order, and the man I spoke to knew what I had ordered and got the items and sorted out the card for me.
September 25, 2024
Reply from Brewers Decorator Centres - Norwich (North)
Thank you so much for sharing your experience with us.
Reply from Brewers Decorator Centres - Norwich (North)
Thanks for taking the time to leave your review!
Reply from Brewers Decorator Centres - Norwich (North)
Thank you so much for sharing your experience with us!
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