Great customer service. Talking to the team they won’t try to just sell you stuff you don’t need. Had them question if I needed what I was purchasing to make sure I had the best product for the... See more
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KEPT ME INFORMED OF DELIVERY TIME, EASY CLICK AND COLLECT.
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Staff at The Southampton Decorator Centre went out of their way to track down an item only in stock at another store and got it to me promptly. Excellent, so appreciated.
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Ordering was easy on website, got delivered to store. The 2 lady’s serving were very friendly. Would definitely recommend to others.
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Company details
About Brewers Decorator Centres - Southampton (Shirley)
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Contact info
21-25 Paynes Road, Shirley, SO15 3DL, Southampton, United Kingdom
- 023 8063 4779
4.6
Excellent
36 reviews
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KEPT ME INFORMED OF DELIVERY TIME
KEPT ME INFORMED OF DELIVERY TIME, EASY CLICK AND COLLECT.
June 29, 2026
Reply from Brewers Decorator Centres - Southampton (Shirley)
We are so happy to hear that you were kept informed about your delivery and that our Click and Collect service was easy to use! Thank you for your positive feedback.
Consistently excellent customer…
Consistently excellent customer service. Friendly and fast and efficient.
June 4, 2026
Reply from Brewers Decorator Centres - Southampton (Shirley)
We're so happy you found our customer service excellent, friendly, fast, and efficient. Thank you!
Reply from Brewers Decorator Centres - Southampton (Shirley)
We are glad you liked our product selection and pricing.
Great service
Ordering was easy on website, got delivered to store. The 2 lady’s serving were very friendly. Would definitely recommend to others.
April 9, 2026
Reply from Brewers Decorator Centres - Southampton (Shirley)
We're happy to hear that ordering on our website was easy and your order was delivered to the store. We appreciate your kind words about our team. Thank you!
The only place I buy paint from
The only place I buy paint from. Very knowledgeable and helpful staff, selling the best materials on the market.
April 7, 2026
Reply from Brewers Decorator Centres - Southampton (Shirley)
We're happy to hear that you consistently choose us for your paint needs! We appreciate your kind words regarding our team's knowledge and the quality of our materials. Thanks!
Reply from Brewers Decorator Centres - Southampton (Shirley)
We appreciate you sharing your feedback. We are so glad our team was quick, helpful, and polite during your experience!
Slow service and no stock
I went to buy a specific can of paint. The website was showing two in stock but the branch had none.
There was only one person serving and they engaged in discussion of a personal matter with the customer in front of me including showing them family pictures on their mobile phone.
Both seemed completely oblivious that there was another customer waiting.
The service could have been quicker and given that the stock level (I checked when I got back home and it still showed the item in stock) is inaccurate I have no confidence in ordering for click and collect.
July 17, 2025
Unprompted review
Reply from Brewers Decorator Centres - Southampton (Shirley)
Hi, thank you for your review and sorry to hear about your experience. So we can look into the stock issue further, please could you email us at mail@brewers.co.uk with the product details. Kind regards, Shannon.
Very knowledgeable and helpfull staff.
June 26, 2025
Reply from Brewers Decorator Centres - Southampton (Shirley)
We are so pleased to hear that our staff's knowledge and helpfulness stood out to you! Thanks for your feedback.
Friendly experienced and helpful
We shop at Brewers because the staff is friendly and they offer great advice on decorating our home.
May 28, 2025
Reply from Brewers Decorator Centres - Southampton (Shirley)
We're so happy to hear that our team can offer friendly service and great decorating advice for your home! Thank you!
Reply from Brewers Decorator Centres - Southampton (Shirley)
We really appreciate your feedback - happy decorating!
A quick and easy pick up from a good…
A quick and easy pick up from a good local store.
January 19, 2025
Reply from Brewers Decorator Centres - Southampton (Shirley)
Thanks Neil!
Great customer service and very knowledgeable
Great customer service. Talking to the team they won’t try to just sell you stuff you don’t need.
Had them question if I needed what I was purchasing to make sure I had the best product for the task and pointed me to one that was perfect for the task and about half the price.
Will always go here for any of my needs and always recommend them to anyone I know.
July 24, 2024
Reply from Brewers Decorator Centres - Southampton (Shirley)
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Poor service
Ordered items to be delivered to shirley dept. When we got there no one new anything about it. Came back with order number later and items were in a different branch so we couldnt carry out the job. Took 6 days to get them.
July 4, 2024
Reply from Brewers Decorator Centres - Southampton (Shirley)
Hi Andy, thank you for taking the time to leave your review. I am sorry for the delay with your order, we work to make sure our lead times are as accurate as possible, and on this occasion we were wrong. I do hope we can improve on this in the future. Kind regards, Shannon.
A1 company and very helpful
Great service and phone calls every step of the way to let me know about my order.
May 6, 2024
Reply from Brewers Decorator Centres - Southampton (Shirley)
Thank you for your feedback! We're thrilled to hear that you received great service and appreciated the updates on your order. See you again soon :)
a lot cheaper than anywhere else and…
a lot cheaper than anywhere else and delivered for Free very quickly - brilliant!!!!!!!!!!!
March 1, 2024
Reply from Brewers Decorator Centres - Southampton (Shirley)
We're happy to see that you had a 5-star experience at our Southampton store! We look forward to welcoming you back soon :)
Very efficient click and collect…
Very efficient click and collect service, best price
January 21, 2024
Reply from Brewers Decorator Centres - Southampton (Shirley)
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Great team
Just like to say what a great team at shirley branch, roni was very knowledgeable and helpful in choosing the right product for the project I am working on , landaudecorators john
September 18, 2023
Unprompted review
Reply from Brewers Decorator Centres - Southampton (Shirley)
Dear John, thank you for your kind words about our Shirley branch! We're thrilled to hear that Roni provided you with knowledgeable and helpful service. We appreciate your support and look forward to assisting you with future projects. :)
Excellent quick and pleasant service
Excellent quick and pleasant service at the shop. At the time the system to text when the order was in was not working but they had it sorted when I phoned.
August 3, 2023
Reply from Brewers Decorator Centres - Southampton (Shirley)
I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)
Bad customer service
My order that I placed online for my accounts was not ready when I went to collect it which is what usually happens when I order online. Your branch flat refused to redeem a Dulux voucher for me even though you are listed as a supplier that can redeem the voucher. And I was virtually accused of not having a genuine voucher and that I was dodgy even though Dulux had sent me the voucher themselves.
June 23, 2023
Reply from Brewers Decorator Centres - Southampton (Shirley)
Hi Mark, thank you for taking the time to leave your feedback. I have been in touch with the local team, and they would like to contact you. We do hope we can welcome you back in the future. Kind regards, Shannon
Very helpful staff
April 15, 2023
Reply from Brewers Decorator Centres - Southampton (Shirley)
Thank you so much for your positive rating of your recent visit to our Southampton store. We look forward to welcoming you back soon :)
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