Brewers Decorator Centres - Southampton (Shirley) Reviews 

37
TrustScore 4.5 out of 5

4.6

21-25 Paynes Road, Shirley, SO15 3DL Southampton, GB


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Rated 5 out of 5 stars

Great customer service. Talking to the team they won’t try to just sell you stuff you don’t need. Had them question if I needed what I was purchasing to make sure I had the best product for the... See more

Company replied

Rated 5 out of 5 stars

It’s how it should be ! Great service, competitive price and your greeted with a smile 😊

Company replied

Rated 5 out of 5 stars

Staff at The Southampton Decorator Centre went out of their way to track down an item only in stock at another store and got it to me promptly. Excellent, so appreciated.

Company replied

Rated 5 out of 5 stars

Ordering was easy on website, got delivered to store. The 2 lady’s serving were very friendly. Would definitely recommend to others.

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Southampton (Shirley)

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

  • 21-25 Paynes Road, Shirley, SO15 3DL, Southampton, United Kingdom

  • 023 8063 4779

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.6

All reviews

(37)

2,142 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

April 15, 2023
Brewers Decorator Centres - Southampton (Shirley) logo

Reply from Brewers Decorator Centres - Southampton (Shirley)

Thank you so much for your positive rating of your recent visit to our Southampton store. We look forward to welcoming you back soon :)

Rated 5 out of 5 stars

I was greeted by helpful and friendly staff

I was greeted by helpful and friendly staff who helped find what I needed. As it was Easter time and (I assume) because I had my son with me, they gave me a superb chocolate paint brush to go with it. We went for their own Albany brand and it was great quality paint.

April 3, 2023
Brewers Decorator Centres - Southampton (Shirley) logo

Reply from Brewers Decorator Centres - Southampton (Shirley)

Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!

Rated 5 out of 5 stars

Excellent service

Staff at The Southampton Decorator Centre went out of their way to track down an item only in stock at another store and got it to me promptly. Excellent, so appreciated.

January 22, 2023
Brewers Decorator Centres - Southampton (Shirley) logo

Reply from Brewers Decorator Centres - Southampton (Shirley)

I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)

Rated 5 out of 5 stars

Outstanding staff, poor prices

Outstanding customer service, not normally found in trade shops.
The young woman was helpful and very knowledgeable and provided great alternative colour for something out of stock.
A shame that Brewers charge retail customers top dollar prices!
So many alternative companies now on line…

May 13, 2022
Rated 2 out of 5 stars

Poor advice

I came in for some honest, expert advice and, instead of admitting not knowing, I received a complete guess - stated as if it was fact. It turned out to be wrong, as I found out upon checking with a different retailer.

It's OK not to know everything, so why mislead customers with a guess that could be wrong, saying it as if you know exactly what you are talking about?

September 7, 2020
Unprompted review
Brewers Decorator Centres - Southampton (Shirley) logo

Reply from Brewers Decorator Centres - Southampton (Shirley)

Dear Colin
Thank you for taking time to write to us, we pride ourselves on our expert knowledge and provide training for all our staff throughout their careers with us to make sure they have the most up to date information. Please could you get in touch at mail@brewers.co.uk with more information about the advice you received so that we can look into why it may have differed to the other retailer please.
Kind regards
Nicky

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