Great customer service. Talking to the team they won’t try to just sell you stuff you don’t need. Had them question if I needed what I was purchasing to make sure I had the best product for the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service. Talking to the team they won’t try to just sell you stuff you don’t need. Had them question if I needed what I was purchasing to make sure I had the best product for the... See more
Company replied
It’s how it should be ! Great service, competitive price and your greeted with a smile 😊
Company replied
Staff at The Southampton Decorator Centre went out of their way to track down an item only in stock at another store and got it to me promptly. Excellent, so appreciated.
Company replied
Ordering was easy on website, got delivered to store. The 2 lady’s serving were very friendly. Would definitely recommend to others.
Company replied
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
21-25 Paynes Road, Shirley, SO15 3DL, Southampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was greeted by helpful and friendly staff who helped find what I needed. As it was Easter time and (I assume) because I had my son with me, they gave me a superb chocolate paint brush to go with it. We went for their own Albany brand and it was great quality paint.

Reply from Brewers Decorator Centres - Southampton (Shirley)
Staff at The Southampton Decorator Centre went out of their way to track down an item only in stock at another store and got it to me promptly. Excellent, so appreciated.

Reply from Brewers Decorator Centres - Southampton (Shirley)
All the staff are always glad to help and give advice if needed.Good team,well done.
Great product at reasonable price. Great team service too at Portswood outlet.
Ordered some flor paint day before & collected next day - great service - thanks!
Excellent service - even if it was only one 750ml can of paint this time!
Outstanding customer service, not normally found in trade shops.
The young woman was helpful and very knowledgeable and provided great alternative colour for something out of stock.
A shame that Brewers charge retail customers top dollar prices!
So many alternative companies now on line…
very helpful staff and great selection of paints. Well worth a trip
I came in for some honest, expert advice and, instead of admitting not knowing, I received a complete guess - stated as if it was fact. It turned out to be wrong, as I found out upon checking with a different retailer.
It's OK not to know everything, so why mislead customers with a guess that could be wrong, saying it as if you know exactly what you are talking about?

Reply from Brewers Decorator Centres - Southampton (Shirley)
I have been using Brewers profesionaly for 30 years, always very knowledgable and helpfull.
Great staff especially during these difficult times
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.